"Really good location. Lots to eat for breakfast. The hotel is in need of a renovation. The decor is dated but the hotel is functional. When I got to my room the TV would not turn on I tried getting assistance via the phone but that did not work. I went to reception to tell them about the TV and someone came up and gave me a remote that did not work in the end both the remote and phone had to be replaced. The rooms need soun proofing. When I was sitting in the lobby I noted cobwebs which would...
"We stayed for one night for bed and breakfast. We couldn't fault the staff. Everyone was kind and attentive and we enjoyed our meal and evening. The breakfast was good and the staff were helpful. Our room was clean and generally good however, the bathroom was tired and the grout was in a poor condition. The car park nearby was very reasonable for overnight parking but it was in need of a clean up."
"Friendly staff, good value food, best omelette ever for breakfast.
Dyson fan in room was superb.
Only small critique, extra coffee for breakfast was charged. Don’t do that, just put a couple of quid on the room price!"
"Knoll House has a lot going for it - the location is fantastic, the facilities are good and there’s loads of space. It could be great, but our experience was of a hotel that is unloved and needs someone to take real pride in it to help it reach its potential.
On arrival, the welcome was very brief. We weren’t told where anything was or given the basic information you’d normally expect. Our room also wasn’t very clean - it was dusty and there was a big ball of hair on the floor. When we used the...
"What a great hotel. Beautiful place with a great staff. We were on a business trip and loved staying there for the night. It was the best hotel we stayed in Europe so far!"
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