Condomínios em Brookfield, CT

"Reservei para 5 pessoas, porém, só havia cama para 4. Me deram um quarto para deficiente físico. Café ridículo."

"Made a reservation for a room with a king size bed. I was given a room with two double beds told they didn't have any king size rooms because of the remodel. But I was charged for the king size room. The remote to the tv didn't work. I asked them to replace it while I was at dinner. They did not replace the remote. The sink in the bathroom didn't drain. The pool was not open. And this morning, there was no breakfast whatsoever, but I was supposed to have breakfast included."

"Quarto maravilhoso, grande, ótimas camas e roupas de cama e banho! Banheiro grande tb e tudo funcionando perfeitamente! A única coisa que poderia melhorar é o atendimento da recepcionista! "

"We had an excellent stay. Sandy was amazing at check-in — she solved an issue we truly didn’t think could be fixed, and she did it with so much kindness and professionalism, even though we were initially frustrated with the situation. Breakfast was delicious, the rooms were spotless and very comfortable, and the bathrooms are newly renovated. The entire staff has been incredibly pleasant and welcoming. Overall, we’re very impressed and grateful for the experience."

"O hotel precisa de manutenção. A porta do banheiro não fechava. A localização porém era ótima. E bem silencioso. "

"O Hotel é bom, porém o atendimento foi muito ruim. No primeiro dia não conseguimos tomar café da manhã, pois além de ser fraco, no final não tinha mais nada. No segundo dia cheguei as 09:40 e já estava fechado(balcões dos produtos sem nada) já haviam recolhido, fui reclamar com a cozinha e pedir algo, e nos foi negado, inclusive tentei reclamar na recepção e não fui atendido, além de ser mal tratado pela recepecionista que estava no atendimento do dia 19/07 as 09:45hs. Também não fomos avisados...

"Room was decently clean and a very quiet stay for the multiple nights. Day/check out manager does not knock before entering rooms. Manager did not speak with us kindly/handle it well after opening our door. Will admit, our fault for not having the safety/deadbolt lock on but… Staff should always knock before entering your hotel room, they did not. We felt uncomfortable with the communication of the staff management but other staff (front desk) members where delightful helpful :)"

"Clean bathroom and bed was very comfortable. Everything was clean except 2 stains on carpet in front of fridge. Don't know what they were. Continental breakfast was not great. Eggs were like rubber."