8/10 - Boa
Michael F., LA GRANGE
5 de jun. de 2025
Pontos positivos: Limpeza
The apartment is very spacious and clean. Overall we had a very comfortable stay and the location is great. A few things were not what we were hoping. The view from the balcony looks north, away from the river (so the photo of the Ferris wheel is only seen from the pool). There is a lot of noise outside the balcony due to HVAC systems of nextdoor building, so sitting on the balcony is not all that desirable. Communication with the host was very good when booking, but less reliable on check in. Had to wait approximately 30 minutes for the manager to arrive to hand us keys. A keyless lock would be so much more convenient. I wonder if that's not possible because this apartment is within the Oaks casino towers building, under security and no help from the front desk.. We also had problems with the clothes washer, and the owner didn't respond during our stay. Minimal towels, no hand towels, washcloths, dish cloth. On departure, we received no instructions how to check out. But overall, this place was good and i think I'd we had set up a time to meet and a better way to communicate, all would be great. 3.5 stars.
Michael F.
Hospedou-se por 4 diárias em mai. de 2025