4/10 - Insatisfatória
Mari Lyn P.
13 de jul. de 2025
Great location, but disappointing stay!
Great locationājust a short walk to the downtown shops. The pool and hot tubs were nice. However, the condo itself needs updates. The master bed was extremely uncomfortableāwe could feel the springs digging into us. While making the bed, I found two springs actually poking through the sheet (photos attached). I called the office right away, and maintenance didnāt arrive until 4:30 PM. He cut the exposed springs and brought a foam topper, but it didnāt fit the king bed and couldnāt be used. He said replacing the mattress wasnāt possible during our 3 remaining nights.We also werenāt given the number of towels listed in the rental agreementājust 1 washcloth, 2 hand towels, and 6 bath towels for 4 people, 2 bathrooms, and 4 nights. My husband called the office the next morningāand three more timesābut management never returned our calls. We travel often and regularly use VRBO, and weāve never been treated this poorly. Weāre not quick to complain, but weāve never paid to sleep on a bed that shouldāve been thrown out years ago or had to ration clean towels. Very disappointing.


Mari Lyn P.
Hospedou-se por 5 diƔrias em jun. de 2025