4/10 - Insatisfatória
Kendall E., Oklahoma City, OK
16 de dez. de 2025
Pontos negativos: Limpeza
We were very disappointed with this property and want to warn others: the pictures do not accurately represent what you may get. While the layout matched, the photos are misleading. Our unit was significantly older/dated/worn out compared to what was shown online. If you decide to book, ask for pictures of your specific unit some looked newer, but ours had a completely different entry also. This was frustrating because we were traveling with grandparents and expected a ramp (as shown in the listing),but instead had steep stairs that were difficult for them to manage.The most disappointing issue was the lack of hot water. It was lukewarm at best, regardless of the time of day or whether it was the first shower. Additionally, the oven did not work, which ruined our plans to cook meals. There was only one pot and no pans or skillet - basic essentials for the price we paid.Cleanliness was unacceptable: food and trash under beds, and even a (unused) diaper behind the nightstand, clearly visible if anyone had bothered to look. The upstairs tub/shower was nearly impossible to access safely; the door opens at the corner, requiring a major step and bracing yourself to get in. Older guests would not be able to use it. The only positive was the kind maintenance man who came early on Thanksgiving Day to try to help with the oven and hot water heater. He couldn’t fix either, but we appreciated his effort. The location is close to Silver Dollar City.
Kendall E.
Hospedou-se por 3 diárias em nov.. de 2025