2/10 - Terrível
Jeremy
Viagem a dois
25 de ago. de 2025
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
We are SDC season pass holders who come from Oklahoma. We have stayed at many motels and hotels in Branson and all over and have never experienced what we did here. The manager walked into our room by using her own key card while we were occupying the room the first night. Busted through the door not 10 minutes after checking in at 10 at night, stared like a deer in headlights and never explained why. She watched us check in, she knew where we were sent. There were no rooms occupied around us. We felt uncomfortable but were tired and just went to sleep. Fast forward to night two, after a day at SDC my husband ran me a bath and while I was in it, and my husband in a towel, it happened again. This time the deadbolt stopped her. She said the room under us was flooding, acted as though we were up there doing it for fun. I honestly yelled at her, I was so mad. The room under us was empty, and not flooded at all. There was a bucket under what looked like years old leak damage that was molding and mostly dry. I was even more upset, there was no emergency and no reason for her to walk in our room. I repeatedly asked why she had done this twice now and she never would say anything other than "I say sorry, sorry" and "You were flooding rooms" which was a weird lie that I didn't see any proof of. I immediately let Expedia know and we got our money back for one night and left. So weird.
Jeremy
Hospedou-se por 2 diárias em ago. de 2025
