2/10 - Terrível
Callum
Viagem com a família
16 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is not a reputable business. It is clearly managed offsite with no regard for what is going on at the location. When we arrived we were informed that there was not a room for us (despite us having received a conformation email from OYO) and the man working the desk mentioned that he has had to explain this to multiple people that night. From what I can tell OYO just sent whoever owns this building a box of logo signs and doesn't care how they maintain the facilities as long as they get a cut. Even the lobby was disgusting. Tons of hand-written notes from the landlord threatening to evict tenants for miscellaneous transgressions. Yes, tenants. It seems to be an apartment building which rents out the rooms it can't sell as "hotel rooms." Believe the reviews on Google. I expected gross (I even brought a painter's sheet and my own sheets and pillows), but gross, un managed, and liars about their vacancy was farther than I expected. To top it off, Expedia doesn't even have a customer service number anymore so I can't request a refund from them either! IF YOU RESERVE THIS YOU ARE NOT TAKING A GAMBLE. IT IS CERTAIN THAT YOU WILL HAVE A TERRIBLE EXPERIENCE. TAKE HEED!