Hotéis em Bracebridge Heath, ENG

"Couldn't get supper ,no information in the room about supper time"

"I had made a call prior to check in to request parking, advised to get there early and ask at desk. This was incorrect and there were no spaces available. At 15.12, after standing in a queue for over 15 mins I am told my room was not ready, the manager came out and was totally disinterested in me as a customer, but found one that would be in another 5 mins. No apology what's so ever!! The staff member said I hope it will be better next time, to which I replied "I doubt there will be a next...

"The bed was comfortable, there was hot water, but the shower dripped into the tub and made that annoying pounding sound. The ventilation in the bathroom did not work, so after showering the bathroom was completely wet and very humid. There was no regular coffee, only decaf. The worst thing is that there was a large number of chopped copper wires on the carpet and in the carpet, on which I stabbed myself, I have pictures to prove it. The cleaners obviously did not clean it well and it is very...

"Everything was ok,"

"Business type okay but not friendly or anything special. Previously we've stayed in Double tree hilton in London and Italy were much better. Staff at front desk ok can do with little warmth and making it feel special."

"Clean room, comfortable bed, excellent breakfast in quality and quantity, most attentive and pleasant staff. Room furnishings and carpet a bit worn out, otherwise an excellent stay. Good situation right next to Blickling House and Estate with beautiful country walks."

"Great hotel, fantastic location & the Cathedral bells don’t ring through the night 😊"

"Really basic accommodation. You certainly get what you pay for...or perhaps a little less. It was a last minute booking, so not much of an option."

"The room was clean as was the bathroom. The staff were very helpful and friendly. Breakfast was very good"

"Lovely comfy soft bed but our room wasn't cozy and warm. The water pressure in the shower was rather poor as well. Convenient to the town centre, only a short walk away and good if you like a steep climb to work off some calories back to the property."

"All fine"

"Very delicious food, generous breakfast and lunch and dinner options. Outdated and worn out interiors. Not very clean or fresh room. Good parking."

"Could not stay in our room during the evening as a very noisy party was taking place downstairs. We were not prepared of the function, but staff did attempt to get the noise reduced, and offered us a complimentary drink in the bar. This however meant we could not use our room, or get an early night. A pity, as otherwise good value and good food."

"What a gem Creston Villa is! Thanks to Anna and Iain who made our stay a real home from home. From the breakfast with lots of choice, including so many jams, marmalades and relishes to homemade cookies to take with us for a later treat. We loved everything and we didn’t need to know anything about Lincoln before our trip, we could’ve learned it all at breakfast! Great location, easy walk into town or use the local bus service from just outside the property. Highly recommend. Thank you x"

"A very friendly welcome and staff were always ready to help my partially disabled wife. The meals were excellent and well planned. The hotel was very welcoming and felt homely with such Georgian/ Victorian style ."

"The duvet cover was not fresh, I called the dedicated telephone line at 19.26 to request a fresh duvet cover or at least a bed sheet to cover it, an hour and a half later after a series of phone calls back and forward I was told that nothing can be done. The property is unsupervised and there's no way to contact management in the evening and a telephone assistant is not based in the UK. The room is tired, the classes in the bathroom are not clean, bedding needs to be undated, a door stopper is...

"Fantastic."

"Beautiful place, ideal location, not for the faint hearted if you don’t like hills! Would definitely stay again ☺️"