Lovely stay, unfortunately when we arrived we did have a couple of issues with cleanliness, the chair in the living area was covered in black dog hairs and stains (which I cleaned) also the bathroom beaker etc had an old Elastoplast in it and was dirty. The other thing was the holiday said we had free access to a swimming pool spar, this was not the case, on speaking to the owner of the property he apologised and said he would have a word with cleaning staff and he had forgotten to update the advert to say no swimming or spa access. That was it, I wasn’t very impressed as you pay £50 cleaning charge and my daughter loves swimming so that was part of the reason we booked this holiday. If the owner had offered some type of recompense I would of felt better as we had to pay to go swimming in Alnwick every day. Poor customer service