Férias para Bou Ismaïl

"Good location and well maintained hotel"

"We booked delux double room. We booked two. One was perfect was was smaller than a single room. With a wall glass see through with a curtain. Spoke to reception twice said we can’t change as we are fully booked. Spoke to Expedia on the day to cancel said they can’t give a refund until hotel answer. Hotel never answered. I asked for a refund as the room is not just below expectations is not worth . But no help or apology was provided by the hotel. So we just lost money on a room that we felt...

"No shower head just hose, tiles around the bathtub missing, towels dirty. Missing remit for ac, king size bed was put together with two single beds and covered by a mattress, light fixtures missing plugs. Wi-Fi is not working, found bugs in the room. The most ridiculous rule is you have to prove you are married to your spouse, and if you show them a foreign marriage certificate they will not accept it. You will have to rent two rooms if you want to stay with your wife in the same place. Never...

"J'ai séjourné dans cet hôtel en raison de sa situation géographique idéale, ce qui est sans doute son point fort. Cependant, j'ai été malheureusement déçu par l'état général de l'établissement. La propreté laissait à désirer, et plusieurs équipements semblaient vétustes ou mal entretenus. Il est évident que l'hôtel pourrait faire beaucoup mieux pour offrir un confort digne de son emplacement. Avec un peu d'investissement et de soin dans l'entretien, cet endroit pourrait vraiment devenir une...