Fachada

Avaliações de The Bostonian Boston

4 out of 5
The Bostonian Boston
26 North St, Boston, MA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 1118 de 2151 avaliações" "
Nota 8 - Boa. 551 de 2151 avaliações" "
Nota 6 - Ok. 273 de 2151 avaliações" "
Nota 4 - Insatisfatória. 121 de 2151 avaliações" "
Nota 2 - Terrível. 88 de 2151 avaliações" "

8,8/10

Limpeza

8,6/10

Serviço e funcionários

7,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Eduardo

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Customer Service em 17 de jul. de 2023
Thank you for taking the time to leave us a 8/10 rating, Eduardo!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at The Bostonian Boston.

6/10 - Ok

Nilton, santana de parnaiba

Viagem com a família
Pontos negativos: Serviço e funcionários
A localização do hotel é muito boa. Todavia o atendimento da recepção foi péssimo. Eu e minha esposa nos hospedamos por 3 dias. No segundo dia não limparam o quarto e nem recolheram os pratos do serviço de quarto. Tivemos que reclamar. Restaurante que fica no hotel tem uma comida grega com atendimento igualmente ruim e cardápio que não nos agradou. Fomos embora sem comer nada lá
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Customer Service em 25 de mai. de 2023
Obrigado por enviar seu feedback conosco, Nilton.Estamos sempre trabalhando duro para proporcionar a mais agradável das visitas aos nossos hóspedes. Lamentamos saber que sua experiência conosco foi menos do que ideal. Compartilharemos essas preocupações com os membros apropriados de nossa equipe para que possamos seguir em frente. Esperamos que você planeje ficar conosco novamente em breve, pois adoraríamos melhorar sua opinião sobre nós.

10/10 - Excelente

Rafael

Hospedou-se por 2 diárias em fev. de 2023
Resposta de Nicholas em 17 de fev. de 2023
Thank you so much for the wonderful review Rafael. We are happy to hear you enjoyed your stay. We hope you will visit us again.

10/10 - Excelente

Walterlando P

Hospedou-se por 5 diárias em mai. de 2022
Resposta de Nicholas em 14 de mai. de 2022
Walterlando thank you so much for the great 10/10 review! Please visit us again.

8/10 - Boa

Claire

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
There was a big whole in the carpet on the stairs in my room. The cost of self-parking was not clear at the time of booking. They listed the rate for valet parking, but no indication of price on self-parking.
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Danielle

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing location walking distance to everything clean and nice staff no issues
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 30 de abr. de 2024
Danielle, it's great to hear that you enjoyed The Bostonian Boston's prime location and cleanliness. We're delighted that our team members made a good impression as well. We appreciate you choosing our hotel and sharing this delightful review. We hope to welcome you back.

6/10 - Ok

Donald

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hotel needs update. Restaurant is horrible. Bad food. Bad service.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Donald, we appreciate your comments. It's regrettable to hear your observation on the need for upgrades and your experience at our eatery. We constantly work on improving our dining services and ensuring our environment remains satisfactory to our guests. It's concerning that you found it otherwise, and we will certainly reflect on your feedback for future actions. Your insights are truly valuable, and we hope for another chance to create a better impression on your next visit.

10/10 - Excelente

Dina

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
At the centre of many tourist attractions
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 28 de abr. de 2024
Thank you for the great rating, Dina!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Bostonian Boston! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 - Excelente

Christy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel & close to dining.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 28 de abr. de 2024
Thank you for the excellent rating, Christy!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Bostonian Boston! We look forward to hosting you again soon.

6/10 - Ok

Dr.Gabriel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel is nice but the room is not the cleanest because the shower was dirty and there were spiderwebs in the room. But, it is close to the most visited sites. Also, they will charge extras without your knowledge for things you don’t even know about. Not to be forgotten, the checkout receipt is not accurate with the charges made to the card. They actually charged more than what was put on the receipt and no email communication as to what the charges were about.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 27 de abr. de 2024
Dr.Gabriel, we appreciate your feedback. It appears there were some areas of your stay that didn't meet your expectations, especially regarding room cleanliness and billing. Regular inspections are in place to ensure rooms are appropriately cared for and we will certainly review this process. Additionally, maintaining transparency in charges is a priority for us. It's unsettling to hear that this wasn't your experience and we will investigate the concerns regarding billing. Our location's convenience is something previous guests have appreciated, and we are glad you benefited from it as well. We hope to have the chance to give you a more seamless experience on a future stay.

10/10 - Excelente

Jeevandeep Singh

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very helpful, prime location to view and visit historic and locations.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 26 de abr. de 2024
Jeevandeep, we're thrilled that you had a terrific stay at The Bostonian Boston. It sounds like our team members were able to assist you effectively and that you enjoyed our central, convenient location. We look forward to welcoming you back on your next visit to Boston.

10/10 - Excelente

debbie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Awesome location and service
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 25 de abr. de 2024
Debbie, it's wonderful to know you appreciated The Bostonian Boston's prime location and excellent service. We're delighted your stay with us was enjoyable and we look forward to welcoming you back in the future.

8/10 - Boa

Charlie, Gainesville

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel itself was gorgeous and without flaw. There were moments where it sounded like baseball bats on dumpsters on the street below.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 21 de abr. de 2024
Charlie, it's wonderful to hear you appreciated the aesthetic of The Bostonian Boston. However, it's unfortunate to learn about the occasional disruptions you experienced from external noises. We strive to ensure a tranquil environment for our guests and we regret any inconvenience this may have caused. Thank you for sharing your experience and we look forward to providing an even more satisfying stay in the future.

10/10 - Excelente

Giles, Lake Waccamaw

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e comodidades
This was a great stay great place and well please. I was a little disappointed with the “CONVENIENCE “ fee tacked on that must be paid at time of check in. Of 40.00 bucks a night. Actually that’s more than a little disappointing. Lure u in with great rate and the slam it on ya. But great place to stay
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Giles, we appreciate your high regard for The Bostonian Boston and its excellent offer. On another note, we understand your concern about additional fees. For future reservations, we invite you to communicate with our team members prior to check-in, so that any potential misunderstandings can be clarified upfront. Ensuring complete transparency is our priority. We look forward to serving you again.

10/10 - Excelente

Irma Patricia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Thanks for the amazing rating, Irma!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at The Bostonian Boston!

8/10 - Boa

Alice

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
First time and really found it to be a nice hotel, easy and convenient. Will look to stay at this hotel again.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 14 de abr. de 2024
Alice, we're thrilled you had a pleasant first visit at The Bostonian Boston, appreciating the ease and convenience we strive to provide. It's great to hear you're considering revisiting us in the future. We're eager to provide another exceptional experience.

10/10 - Excelente

Christian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always friendly staff and it’s a great location
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 14 de abr. de 2024
Christian, thank you for sharing your experience. At The Bostonian Boston, we're delighted to hear you found our team members to be consistently cordial and our hotel conveniently located. We look forward to welcoming you back on your next visit to Boston.

4/10 - Insatisfatória

Colin

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 14 de abr. de 2024
Colin, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

10/10 - Excelente

Russell

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location in the North End.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 10 de abr. de 2024
Russell, it's wonderful to hear you valued The Bostonian Boston's prime location. We're thrilled your stay with us provided easy access to the vibrant North End. We hope to welcome you back for another outstanding experience.

10/10 - Excelente

kelly

Viagem com a família
Wonderful property and staff!!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Kelly, it's fantastic to hear your praise for The Bostonian Boston and our amazing team members. We appreciate your wonderful feedback and look forward to your next visit!

10/10 - Excelente

Roland, Nantucket

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Roland, we're glad to hear that you found The Bostonian Boston's location convenient for your needs. We hope to welcome you back in the future for another pleasant stay.

10/10 - Excelente

Melissa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great spot and nice inside with comfy beds
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 10 de abr. de 2024
Melissa, thank you for the compliments. We're thrilled that The Bostonian Boston could provide you a comfortable stay with our cozy beds. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

10/10 - Excelente

John

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I have here many times. Easy to get to. Great and polite staff.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
John, it's always delightful to see a familiar face return to The Bostonian Boston! We're pleased that our convenient location and courteous team members always meet your needs. Thank you for choosing us and we look forward to seeing you again.

2/10 - Terrível

Mike

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
I arrived on a flight from London a few hours early. The guy at the desk told me a room was ready for me, but it would cost me to check in early. This is not the kind of service I would expect from a Millennium.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Customer Service em 7 de abr. de 2024
Mike, we regret there was an issue with early check-in during your recent stay. While our check-in times are aligned with industry standards, we do often have different availability options. We appreciate your feedback as it allows us to continually improve. We hope we are given the opportunity to provide a better experience on any future visits.

8/10 - Boa

Ralph

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 4 de abr. de 2024
Ralph, thank you so much for the rating on Expedia. It's great to hear that you had a positive experience during your stay at The Bostonian Boston. We hope to welcome you back soon!

10/10 - Excelente

Alejandro

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 18 de abr. de 2024
Alejandro, thank you for choosing The Bostonian Boston and for your perfect rating! We are thrilled to know your stay was exceptional. We look forward to welcoming you again in the future for another fantastic experience.

10/10 - Excelente

Julia

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay to be in the middle of everything! Really enjoyed our stay - only thing to note is the standard rooms do not have a microwave or fridge and there was only one elevator that worked- which made it busy for st paddy’s weekend! But overall great stay and worth the price!
Resposta de Customer Service em 24 de mar. de 2024
Julia, it's wonderful to hear that you found The Bostonian Boston an ideal base during your stay! We're pleased to know that you found your stay worthwhile. We take note of your feedback about the in-room amenities and the elevator capacity during peak times. We're always looking for ways to enhance our guest experience and your comments are valuable. We hope to welcome you back during your next Boston visit!

10/10 - Excelente

Cherie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is our second time staying at this hotel. We love the location which makes it easy getting in and out of the city, easy walk to the Garden for events which is why we were in town to see a Celtic game.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 23 de mar. de 2024
Cherie, it's always a pleasure to hear from our returning guests. Your kind words about The Bostonian Boston and its convenient location truly warm our hearts. It's terrific that you were able to take advantage of our proximity to city events, such as the Celtic game. Looking forward to seeing you on your next visit - maybe another game?

6/10 - Ok

Jacques

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 24 de mar. de 2024
Thank you for taking the time to submit this feedback, Jacques.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 - Excelente

Wendell

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a great place to stay, comfort, nice room
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Customer Service em 21 de mar. de 2024
Wendell, your feedback is much appreciated. We're thrilled that you found comfort and enjoyed the room at The Bostonian Boston. It's always our goal to provide a pleasant stay for our guests. We hope to welcome you again in the future.

6/10 - Ok

Tucker

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
There was only one working elevator, every time you wanted to leave you had to wait a while for the lift and then stuff yourself into a packed elevator.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 19 de mar. de 2024
Tucker, thank you for your feedback. We understand it might have been less than ideal to experience some delay due to a high-demand for our elevator service. Ensuring expeditious and comfortable mobility within our establishment is a priority, and we're genuinely sorry if this fell short during your visit. We appreciate your patience and will evaluate ways to make necessary improvements.

10/10 - Excelente

WILLIAM, AVENTURA

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
La localización es excelente para el turismo
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 18 de mar. de 2024
William, gracias por tomarse el tiempo de compartir su experiencia en The Bostonian Boston. Estamos encantados de saber que nuestra ubicación fue excelente para sus necesidades turísticas. Esperamos darle la bienvenida nuevamente en su próxima aventura. ¡Viajes seguros!

10/10 - Excelente

Suri

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 16 de mar. de 2024
Suri, it's heartening to hear that you had a fantastic stay at The Bostonian Boston. We thank you immensely for taking the time to share your feedback. Do consider us for your future travels.

10/10 - Excelente

THOMAS

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Bostonian is always our first choice when staying in Boston. It's an easy walk to everything...The Garden, Black Rose, The North End...Great place, Great people!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 14 de mar. de 2024
Thomas, it's heartwarming to hear that The Bostonian Boston is your first choice while visiting our incredible city. We feel lucky to be in such a prime location with so many attractions within walking distance. It's also delightful to hear your positive remarks about our wonderful team members and overall atmosphere. We eagerly await your next visit.

8/10 - Boa

Joji, Shinagawa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
ボストン観光の中心地の至近距離にあり、地下鉄利用の面でも絶好の位置にあります。
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 11 de mar. de 2024
Joji 様、ザ ボストニアン ボストンの観光と地下鉄へのアクセスに優れたロケーションを高く評価していただき、大変嬉しく思います。皆様からのフィードバックは私たちにとって貴重なものですので、またのご来店を心よりお待ちしております。

10/10 - Excelente

Cindy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 10 de mar. de 2024
Cindy, thank you for choosing to stay at The Bostonian Boston. We appreciate your high rating and hope to see you back again soon for another excellent stay with us.

4/10 - Insatisfatória

Yuka

Viagem de negócios
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The location is good and appreciate for complimentary bottle of water. I hear the sounds from out of the room and next to the room so cleary. Some staff good, but basically the staff do not see the guest (sometime talking on loudspeaker at the front desk), no assist the door even I had lugguages and seeing it. I guess no repeat.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Customer Service em 9 de mar. de 2024
Yuka, it's disappointing to hear your stay didn't meet all your expectations. While it's good to know you appreciated the convenient location and complimentary water, we regret the disturbances you experienced and any perceived lack of assistance from our team members. These points will certainly be looked into as we always aim to provide the best service experience. We hope there is an opportunity in the future to restore your faith in us.

10/10 - Excelente

Donna

Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 28 de mar. de 2024
Donna, it's wonderful to hear that your experience at The Bostonian Boston was very positive. The team hopes that we can welcome you back for another enjoyable stay. Thank you for taking the time to leave a rating.

8/10 - Boa

Heather

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I thought the overall experience was amazing. The location was central to everything! My one complaint was that the mini fridge in our room was fully stocked with beverages, so there was no room to refrigerate any perishable baked goods from the bakeries that I wanted to buy from.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 6 de mar. de 2024
Heather, we're pleased to hear that your stay at The Bostonian Boston proved to be an amazing experience thanks to its central location. We take note of your remark regarding the fridge in your room; we're always on the lookout for ways to improve our guests' convenience. Hoping to welcome you back soon, offering an even more exceptional stay.

10/10 - Excelente

Curtis

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location. Nice property.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 6 de mar. de 2024
Curtis, thank you for your wonderful review. We're thrilled to hear you found The Bostonian Boston's location to be ideal and the property to your liking. We look forward to welcoming you back on your next visit.

6/10 - Ok

Maurits

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Property is lacking light. Reception area is way too dark.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Service em 5 de mar. de 2024
Maurits, it's unfortunate to know that the lighting in the reception area didn't meet your expectations. We strive to create an inviting atmosphere for our guests and appreciate your feedback. Rest assured, your input will be considered for future improvements.

6/10 - Ok

Melanie

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Tired and dirty room- lock mechanism broke and we were locked out of our room while it had to get fixed
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 3 de mar. de 2024
Melanie, it's unfortunate to learn about the issues you encountered regarding the cleanliness and functionality of your room. We strive to provide all our guests with a comfortable and smooth stay. We appreciate you bringing this to our attention and assure you that our team members are always working hard to correct any problems and make improvements for a better future visit.

8/10 - Boa

Gabriela

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The bathroom and shower were beautiful and renovated! The bed and furniture in the room were a bit outdated but still clean. A large parking lot was located right across the stress!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Customer Service em 28 de fev. de 2024
Gabriela, thank you for sharing your experience at The Bostonian Boston. We're glad you appreciated the updated bathroom, and found our accommodations to be clean. We also aim to maintain a unique charm with our decor. It's excellent to hear that you took advantage of the conveniently located parking. We hope to have you stay with us again soon.

8/10 - Boa

Hans, Stratford

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved the location, we did not like the high prices in the restaurant/bar the draft beer tap line was offline for the four nights were stayed, there is no excuse for that. All in all we enjoyed our stay and would stay again.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Customer Service em 27 de fev. de 2024
Hans, we appreciate your positive feedback about The Bostonian Boston and we're glad to hear you loved our prime location and overall enjoyed your stay. We regret to learn about the inconvenience with the tap line. Please be assured that we are always proactive in improving our amenities. We are glad to hear that you would consider us for your future visits. We await your return.

2/10 - Terrível

a

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Thoroughly dated and old. Checkout out and booked another hotel.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 25 de abr. de 2024
a, it's regrettable to hear about your less-than-ideal experience. While our establishment does embody a classic style, we strive to maintain a blend of comfort and elegance. We apologize that this was not to your expectation and saddened to learn about the need for your early departure. It's clear we missed the mark this time and will take your insights on board for enhancement. Despite this, we hope to have another chance to serve you better in the future.

8/10 - Boa

Patricia

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Location was great!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Service em 25 de fev. de 2024
Patricia, it's fantastic to hear you enjoyed The Bostonian Boston's location! We trust it made your visit to the city even more memorable. Your feedback is much appreciated and we look forward to welcoming you back in the future.

8/10 - Boa

Patrick

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Restaurant physical environment needs upgrading. Some of booths had torn seats. Breakfast was overpriced and was only adequate
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Service em 22 de fev. de 2024
Patrick, thank you for sharing your thoughts. We are pleased you chose The Bostonian Boston for your stay. Meanwhile, we're always looking for ways to enhance our guests' dining experiences, and will certainly consider your feedback about the physical state of the restaurant and the value our breakfast offers. We hope for the chance to serve you again, striving for a full five stars next time.

10/10 - Excelente

Cynthia Ann

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location and cleanliness
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Customer Service em 22 de fev. de 2024
Cynthia Ann, we're thrilled to hear you appreciated The Bostonian Boston's prime location and the pristine condition of our establishment. We work diligently to maintain high standards of cleanliness for the comfort of our guests. Your positive feedback is greatly appreciated! We hope to have the pleasure of welcoming you back soon.

10/10 - Excelente

Scott

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pleasant stay. No hassles very professional staff
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 17 de fev. de 2024
Scott, it's excellent to hear about your satisfying experience at The Bostonian Boston. We are delighted that you appreciated our seamless operations and found our team members to be very professional. Your feedback is immensely valuable. We can't wait for your next visit.

10/10 - Excelente

Lynn

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 22 de mar. de 2024
Thank you for the fantastic rating, Lynn!It's outstanding you had such a wonderful experience at The Bostonian Boston. We care about the satisfaction of our guests. We can't wait to see you again soon!