2/10 - Terrível
Joanna
Viagem com a família
20 de jul. de 2025
Pontos negativos: Limpeza e condições e instalações da propriedade
First off, a few minor improvements on their communication could GREATLY improve the ongoing issues people report.
Second the washer and dryer stopped working in the middle of the first wash leaving me with a heap of wet clothes to wring out and try to air dry throughout the apartment. Called after hours emergency number and they said a repair person would be out next day….we stayed three days and never saw anyone and could not get ahold of anyone by chat message, email or phone.
Although the unit is in an apartment, the staff do not respond as it is a type of rental and they are only there for the full-time residents. So you’re out of luck since the company itself that rents the unit doesn’t respond. Having a wash washer and dryer to do laundry was the whole reason why I rented this place.
Other more minor issues included several light lightbulbs out in the bathroom, the bathtub drained so slowly that you have to stand in water ankle deep by the end of a shower.
One positive was the neighborhood. Being by the harbor was scenic. The amenities for the apartment complex were available, although most were in the neighboring building so you had to walk across the street. But still nice to have access. Also good access to the subway.
Joanna
Hospedou-se por 3 diárias em jul. de 2025