Fachada

Avaliações de The Bostonian Boston

4 out of 5
The Bostonian Boston
26 North St, Boston, MA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 1092 de 2106 avaliações" "
Nota 8 - Boa. 538 de 2106 avaliações" "
Nota 6 - Ok. 272 de 2106 avaliações" "
Nota 4 - Insatisfatória. 119 de 2106 avaliações" "
Nota 2 - Terrível. 85 de 2106 avaliações" "

8,8/10

Limpeza

8,6/10

Serviço e funcionários

7,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Eduardo

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Customer Service em 17 de jul. de 2023
Thank you for taking the time to leave us a 8/10 rating, Eduardo!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at The Bostonian Boston.

6/10 - Ok

Nilton, santana de parnaiba

Viagem com a família
Pontos negativos: Serviço e funcionários
A localização do hotel é muito boa. Todavia o atendimento da recepção foi péssimo. Eu e minha esposa nos hospedamos por 3 dias. No segundo dia não limparam o quarto e nem recolheram os pratos do serviço de quarto. Tivemos que reclamar. Restaurante que fica no hotel tem uma comida grega com atendimento igualmente ruim e cardápio que não nos agradou. Fomos embora sem comer nada lá
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Customer Service em 25 de mai. de 2023
Obrigado por enviar seu feedback conosco, Nilton.Estamos sempre trabalhando duro para proporcionar a mais agradável das visitas aos nossos hóspedes. Lamentamos saber que sua experiência conosco foi menos do que ideal. Compartilharemos essas preocupações com os membros apropriados de nossa equipe para que possamos seguir em frente. Esperamos que você planeje ficar conosco novamente em breve, pois adoraríamos melhorar sua opinião sobre nós.

10/10 - Excelente

Rafael

Hospedou-se por 2 diárias em fev. de 2023
Resposta de Nicholas em 17 de fev. de 2023
Thank you so much for the wonderful review Rafael. We are happy to hear you enjoyed your stay. We hope you will visit us again.

10/10 - Excelente

Walterlando P

Hospedou-se por 5 diárias em mai. de 2022
Resposta de Nicholas em 14 de mai. de 2022
Walterlando thank you so much for the great 10/10 review! Please visit us again.

4/10 - Insatisfatória

Do Hyun, Newtown

Viagem de negócios
Pontos negativos: Limpeza e serviço e funcionários
While the hotel location is great, the hotel does not meet the hotel rating of 4 stars and the pricing of over $300 per night. The room I stayed had bad odor from the carpet and the front desk service was mediocre at best. I addressed the odor problem to the front desk and they basically had nothing to offer to resolve the issue because I booked through Expedia.
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Charis, Watauga

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was the perfect home base for our two days in Boston! Our room was comfortable and the staff pleasant.
Hospedou-se por 3 diárias em mai. de 2024

6/10 - Ok

Dennis

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Property was nice and the staff was helpful. The location is excellent. Very walkable. Honestly would have given a higher overall rating, but they hit us with a surprise $30/night "destination fee" which was not appreciated. No issue with paying extra for a good location in a big city, but hiding the fee until check wasn't a good look.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Customer Service em 21 de mai. de 2024
Dennis, thank you for your feedback. It is great to hear that you found our property and team members to be satisfactory, and that you enjoyed our convenient location. Your comments about the additional fee have been noted, and we appreciate your input as it helps us improve. We hope to have the chance to welcome you back in the future.

6/10 - Ok

MARIA

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Location
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 21 de mai. de 2024
Maria, thank you for taking the time to share your thoughts. We appreciate your feedback about the location. If there is anything else you would like to share or any other specifics of your stay, we would love to hear from you to help us improve.

6/10 - Ok

Naseem

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Didn’t like the room at all facing a BRICK WALL! It was a dark room with dated decor. The room size was decent but the bathroom was very dated.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 21 de mai. de 2024
Naseem, thank you for your feedback. We regret that the room view and decor did not meet your expectations. Your comments about the decor and bathroom are noted. We are always striving to improve and appreciate your input.

10/10 - Excelente

Marie

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Large room and bathroom
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Customer Service em 18 de mai. de 2024
Marie, thank you for your kind words! The team at The Bostonian Boston is delighted to hear you enjoyed the spacious room and bathroom. We hope to welcome you back soon.

10/10 - Excelente

Melissa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Customer Service em 18 de mai. de 2024
Thank you for the perfect rating, Melissa!We are very pleased to hear that you had a wonderful stay at The Bostonian Boston. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 - Excelente

Eric, Indian Trail

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Boston feel to the hotel. Walking distance to subway and do many things including Quincy market and restaurants. Staff excellent.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Customer Service em 17 de mai. de 2024
Eric, thank you for sharing your experience at The Bostonian Boston. It’s wonderful that you enjoyed the hotel's ambiance and convenient location. Our team members are glad you found them excellent. We're looking forward to welcoming you back soon!

6/10 - Ok

Theresa

We chose this property as it was convenient for all the activities we planned in Boston. It was sufficient better for just a business stay.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 14 de mai. de 2024
Theresa, we appreciate your feedback and are glad to hear our location provided convenience for your activities in Boston. We aspire to cater to not only business travelers but also leisure guests. We hope to have another opportunity to serve you in the future and ensure your stay is more than just sufficient.

10/10 - Excelente

Kelly, fort worth

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
10/10 I was super hesitant bc the reviews are mixed but the location is amazing. The room was super spacious. Everything was walking distance -> north end was a 5 min walk.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 10 de mai. de 2024
Kelly, thank you for sharing your glowing review of The Bostonian Boston. We're thrilled to hear that our prime location met your expectations and that you found your room to be comfortably roomy. Ensuring that famous attractions are within easy reach is part of our commitment to creating a memorable stay. Thank you for choosing us and we can't wait to welcome you back soon.

10/10 - Excelente

Martin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Fabulous location, really impressed with the hotel and staff,
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 9 de mai. de 2024
Martin, your appreciation for The Bostonian Boston is much appreciated. We're delighted you enjoyed the superb location and our hotel's amenities. Our team members strive to provide exceptional experiences for all our guests, and it's gratifying to know we achieved this with you. We're looking forward to welcoming you back on your next trip to Boston.

6/10 - Ok

Stephanie, Crozet

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Have stayed many times over the years. This time felt like their standards had fallen: smoky room, lumpy bed, they now charge for a bathrobe (?), and they dropped the coffee service in the lobby. I was disappointed.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 9 de mai. de 2024
Stephanie, it's concerning to hear that your latest experience didn't live up to previous stays. We regret if the room conditions were not ideal and understand your disappointment with certain changes. We take our guests' comfort seriously, and your feedback is crucial in our continuous desire to enhance our service. We hope we can welcome you back in the future for an improved experience.

4/10 - Insatisfatória

Dordaneh

Pontos negativos: Limpeza, serviço e funcionários e comodidades
This was the worst hotel I had been to in terms of service. They didn't recognize the VIP access that Expedia had offered me, I even contacted the manager via email and there was no response. Never again will I go to this hotel and never again will I trust Expedia the way I did before.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 9 de mai. de 2024
Dordaneh, we understand your expectations were not met regarding the VIP service and regret any confusion there has been. It's disappointing to know that communication with management didn't bring a resolution. We value your feedback and will channel it appropriately to enhance our guests' experiences. We hope that future interactions with third-party booking platforms exceed your expectations.

4/10 - Insatisfatória

Brandon

Viagem com a família
Just wasn’t worth the cost and certainly didn’t feel 4 star. Staff were begrudgingly friendly. Rooms were lackluster, towels were scratchy, beds very cheap and uncomfortable (think squeaky old spring mattress). Wouldn’t recommend. There has to be better hotels in Boston.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 7 de mai. de 2024
Brandon, we regret to hear your experience did not align with your expectations. It's unfortunate you found the room accommodations less than satisfactory and out team's demeanor not up to standard. Your feedback on the amenities, including the beds and towels, is duly noted. We assure you, we strive to offer top-notch service to all our guests. Your comment urges us to work harder towards this goal. We hope for an opportunity to serve you again and deliver an experience that is more reflective of our usual high standards.

10/10 - Excelente

Brian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location. Friendly staff. Gym is a little lackluster but everything else was great
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 4 de mai. de 2024
Brian, your high praise for The Bostonian Boston is appreciated. Our prime location and enthusiastic team members aim to provide a memorable stay. As for fitness amenities, your feedback will guide enhancements. Your comfort and satisfaction are our priority. Thank you for choosing us and we hope to see you again soon.

6/10 - Ok

John, LINCOLN

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
This property was run down and tired. AC in room didnt work, TV didnt work properly, had to leave it on the whole time otherwise we had to unplug it to turn it on or turn it off. Other than a great location close to Nortb End, Downtown, Beacon Hill, etc, I can't recommend it. Plus an upcharge "Destination Fee" that was ridiculous.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 4 de mai. de 2024
John, we're sorry to hear about the inconveniences you had with the room's amenities. We certainly strive to provide the best facilities and services for our guests. It's reassuring to learn you appreciated our advantageous location. Regarding additional charges, they aim to encompass added services and benefits to enhance your stay. We're taking your feedback seriously as we continuously strive to improve guest experiences. We hope to have the chance to better serve you in the future.

10/10 - Excelente

Juan Gabriel, Huntington Beach

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I’ve stayed at several hotels in Boston. This one has an excellent location, is clean and modern, and is very reasonably priced.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 2 de mai. de 2024
Juan, thank you for sharing your wonderful experience at The Bostonian Boston. We're thrilled you found the location convenient and appreciated our contemporary setting and cleanliness. Your acknowledgement of the value we provide is also highly gratifying. It will be our pleasure to welcome you back in the future.

2/10 - Terrível

Viki

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 3 de mai. de 2024
Viki, it seems that your experience at our hotel fell short of your expectations. We hope that in the future you would consider giving us another chance to show that we're committed to guest satisfaction.

10/10 - Excelente

julie

Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 21 de mai. de 2024
julie, thank you for your outstanding rating of The Bostonian Boston! The team members are thrilled to know you had a fantastic stay. We cannot wait to welcome you back for another memorable experience.

8/10 - Boa

Claire

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
There was a big whole in the carpet on the stairs in my room. The cost of self-parking was not clear at the time of booking. They listed the rate for valet parking, but no indication of price on self-parking.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 1 de mai. de 2024
Claire, thank you for taking the time to provide your input. It's disappointing to hear there were some aspects of your stay at The Bostonian Boston that didn't meet your expectations. We take your feedback about the room condition and parking cost transparency seriously. Rest assured, your concerns will be shared with our team to ensure we improve our guests' experience in the future.

10/10 - Excelente

Danielle

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing location walking distance to everything clean and nice staff no issues
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 30 de abr. de 2024
Danielle, it's great to hear that you enjoyed The Bostonian Boston's prime location and cleanliness. We're delighted that our team members made a good impression as well. We appreciate you choosing our hotel and sharing this delightful review. We hope to welcome you back.

6/10 - Ok

Donald

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hotel needs update. Restaurant is horrible. Bad food. Bad service.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Donald, we appreciate your comments. It's regrettable to hear your observation on the need for upgrades and your experience at our eatery. We constantly work on improving our dining services and ensuring our environment remains satisfactory to our guests. It's concerning that you found it otherwise, and we will certainly reflect on your feedback for future actions. Your insights are truly valuable, and we hope for another chance to create a better impression on your next visit.

10/10 - Excelente

Dina

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
At the centre of many tourist attractions
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 28 de abr. de 2024
Thank you for the great rating, Dina!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Bostonian Boston! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 - Excelente

Christy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel & close to dining.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 28 de abr. de 2024
Thank you for the excellent rating, Christy!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Bostonian Boston! We look forward to hosting you again soon.

6/10 - Ok

Dr.Gabriel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel is nice but the room is not the cleanest because the shower was dirty and there were spiderwebs in the room. But, it is close to the most visited sites. Also, they will charge extras without your knowledge for things you don’t even know about. Not to be forgotten, the checkout receipt is not accurate with the charges made to the card. They actually charged more than what was put on the receipt and no email communication as to what the charges were about.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 27 de abr. de 2024
Dr.Gabriel, we appreciate your feedback. It appears there were some areas of your stay that didn't meet your expectations, especially regarding room cleanliness and billing. Regular inspections are in place to ensure rooms are appropriately cared for and we will certainly review this process. Additionally, maintaining transparency in charges is a priority for us. It's unsettling to hear that this wasn't your experience and we will investigate the concerns regarding billing. Our location's convenience is something previous guests have appreciated, and we are glad you benefited from it as well. We hope to have the chance to give you a more seamless experience on a future stay.

10/10 - Excelente

Jossette

Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 17 de mai. de 2024
Jossette, thank you for your wonderful rating! The Bostonian Boston team is thrilled you enjoyed your stay. We hope to welcome you back soon!

10/10 - Excelente

Jeevandeep Singh

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very helpful, prime location to view and visit historic and locations.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 26 de abr. de 2024
Jeevandeep, we're thrilled that you had a terrific stay at The Bostonian Boston. It sounds like our team members were able to assist you effectively and that you enjoyed our central, convenient location. We look forward to welcoming you back on your next visit to Boston.

10/10 - Excelente

debbie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Awesome location and service
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 25 de abr. de 2024
Debbie, it's wonderful to know you appreciated The Bostonian Boston's prime location and excellent service. We're delighted your stay with us was enjoyable and we look forward to welcoming you back in the future.

8/10 - Boa

Charlie, Gainesville

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel itself was gorgeous and without flaw. There were moments where it sounded like baseball bats on dumpsters on the street below.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 21 de abr. de 2024
Charlie, it's wonderful to hear you appreciated the aesthetic of The Bostonian Boston. However, it's unfortunate to learn about the occasional disruptions you experienced from external noises. We strive to ensure a tranquil environment for our guests and we regret any inconvenience this may have caused. Thank you for sharing your experience and we look forward to providing an even more satisfying stay in the future.

10/10 - Excelente

Giles, Lake Waccamaw

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e comodidades
This was a great stay great place and well please. I was a little disappointed with the “CONVENIENCE “ fee tacked on that must be paid at time of check in. Of 40.00 bucks a night. Actually that’s more than a little disappointing. Lure u in with great rate and the slam it on ya. But great place to stay
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Giles, we appreciate your high regard for The Bostonian Boston and its excellent offer. On another note, we understand your concern about additional fees. For future reservations, we invite you to communicate with our team members prior to check-in, so that any potential misunderstandings can be clarified upfront. Ensuring complete transparency is our priority. We look forward to serving you again.

10/10 - Excelente

Irma Patricia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Thanks for the amazing rating, Irma!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at The Bostonian Boston!

8/10 - Boa

Alice

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
First time and really found it to be a nice hotel, easy and convenient. Will look to stay at this hotel again.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 14 de abr. de 2024
Alice, we're thrilled you had a pleasant first visit at The Bostonian Boston, appreciating the ease and convenience we strive to provide. It's great to hear you're considering revisiting us in the future. We're eager to provide another exceptional experience.

10/10 - Excelente

Christian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always friendly staff and it’s a great location
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 14 de abr. de 2024
Christian, thank you for sharing your experience. At The Bostonian Boston, we're delighted to hear you found our team members to be consistently cordial and our hotel conveniently located. We look forward to welcoming you back on your next visit to Boston.

4/10 - Insatisfatória

Colin

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 14 de abr. de 2024
Colin, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

10/10 - Excelente

Russell

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location in the North End.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 10 de abr. de 2024
Russell, it's wonderful to hear you valued The Bostonian Boston's prime location. We're thrilled your stay with us provided easy access to the vibrant North End. We hope to welcome you back for another outstanding experience.

10/10 - Excelente

kelly

Viagem com a família
Wonderful property and staff!!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Kelly, it's fantastic to hear your praise for The Bostonian Boston and our amazing team members. We appreciate your wonderful feedback and look forward to your next visit!

10/10 - Excelente

Roland, Nantucket

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Roland, we're glad to hear that you found The Bostonian Boston's location convenient for your needs. We hope to welcome you back in the future for another pleasant stay.

10/10 - Excelente

Melissa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great spot and nice inside with comfy beds
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 10 de abr. de 2024
Melissa, thank you for the compliments. We're thrilled that The Bostonian Boston could provide you a comfortable stay with our cozy beds. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

10/10 - Excelente

John

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I have here many times. Easy to get to. Great and polite staff.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
John, it's always delightful to see a familiar face return to The Bostonian Boston! We're pleased that our convenient location and courteous team members always meet your needs. Thank you for choosing us and we look forward to seeing you again.

2/10 - Terrível

Mike

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
I arrived on a flight from London a few hours early. The guy at the desk told me a room was ready for me, but it would cost me to check in early. This is not the kind of service I would expect from a Millennium.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Customer Service em 7 de abr. de 2024
Mike, we regret there was an issue with early check-in during your recent stay. While our check-in times are aligned with industry standards, we do often have different availability options. We appreciate your feedback as it allows us to continually improve. We hope we are given the opportunity to provide a better experience on any future visits.

8/10 - Boa

Ralph

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 4 de abr. de 2024
Ralph, thank you so much for the rating on Expedia. It's great to hear that you had a positive experience during your stay at The Bostonian Boston. We hope to welcome you back soon!

10/10 - Excelente

Alejandro

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 18 de abr. de 2024
Alejandro, thank you for choosing The Bostonian Boston and for your perfect rating! We are thrilled to know your stay was exceptional. We look forward to welcoming you again in the future for another fantastic experience.

10/10 - Excelente

Julia

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay to be in the middle of everything! Really enjoyed our stay - only thing to note is the standard rooms do not have a microwave or fridge and there was only one elevator that worked- which made it busy for st paddy’s weekend! But overall great stay and worth the price!
Resposta de Customer Service em 24 de mar. de 2024
Julia, it's wonderful to hear that you found The Bostonian Boston an ideal base during your stay! We're pleased to know that you found your stay worthwhile. We take note of your feedback about the in-room amenities and the elevator capacity during peak times. We're always looking for ways to enhance our guest experience and your comments are valuable. We hope to welcome you back during your next Boston visit!

10/10 - Excelente

Cherie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is our second time staying at this hotel. We love the location which makes it easy getting in and out of the city, easy walk to the Garden for events which is why we were in town to see a Celtic game.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 23 de mar. de 2024
Cherie, it's always a pleasure to hear from our returning guests. Your kind words about The Bostonian Boston and its convenient location truly warm our hearts. It's terrific that you were able to take advantage of our proximity to city events, such as the Celtic game. Looking forward to seeing you on your next visit - maybe another game?

6/10 - Ok

Jacques

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 24 de mar. de 2024
Thank you for taking the time to submit this feedback, Jacques.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 - Excelente

Wendell

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a great place to stay, comfort, nice room
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Customer Service em 21 de mar. de 2024
Wendell, your feedback is much appreciated. We're thrilled that you found comfort and enjoyed the room at The Bostonian Boston. It's always our goal to provide a pleasant stay for our guests. We hope to welcome you again in the future.