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Avaliações de Comfort Inn Bordentown near NJ Turnpike

2.5 out of 5
Comfort Inn Bordentown near NJ Turnpike
1009 Us Highway 206, Bordentown, NJ

Avaliações

7,0

Boa

Nota 10 - Excelente. 155 de 705 avaliações" "
Nota 8 - Boa. 226 de 705 avaliações" "
Nota 6 - Ok. 169 de 705 avaliações" "
Nota 4 - Insatisfatória. 87 de 705 avaliações" "
Nota 2 - Terrível. 68 de 705 avaliações" "

7,0/10

Limpeza

7,8/10

Serviço e funcionários

6,6/10

Comodidades

6,6/10

Condições e instalações da propriedade

6,4/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

sherra

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property looks ok on the outside however on the inside it is dirty many repairs need to be made and the owner got upset when i asked for a clean towel to put in front of the tub because the one i received was dirty with hair stuck to it. You cant make this up
Hospedou-se por 3 diárias em abr. de 2024
Resposta de GM em 29 de abr. de 2024
Dear Sherra, We're sincerely sorry to hear about your experience. Your feedback is essential for us to improve. We apologize for the state of the room and the towel incident - this isn't the standard we strive for. We're taking your comments seriously and will address these issues promptly. We hope to have another opportunity to provide a more satisfying stay in the future.Warm regards,Hotel Management

8/10 - Boa

Shazaad

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Not an overall bad place to stay. Staff very helpful.
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 28 de abr. de 2024
Dear Shazaad,Thank you for sharing your feedback. We're glad to hear that our staff was helpful during your stay. Your satisfaction is important to us and we strive to provide a comfortable and memorable experience. We hope to welcome you back soon for another enjoyable stay. Warm regards,Hotel Management

10/10 - Excelente

Elaina

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 26 de abr. de 2024
Hello Elaina,We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon!

4/10 - Insatisfatória

byron

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Rugs had stains all over it. Shower leaking all night and very hot in the bathroom. Good eye candy until u get into the room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 23 de abr. de 2024
Dear Byron,We sincerely apologize for the inconveniences you faced during your stay. Please know that your feedback is crucial in helping us improve. We are addressing the issues with our maintenance team to ensure a more comfortable stay for our future guests. We hope to have another chance to provide you with a superior experience.Warm regards,Hotel Management

4/10 - Insatisfatória

Jeanette

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The rooms have seen better days. Our room’s carpet was dirty, there was a musty smell and a stain in on our bath tub.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 23 de abr. de 2024
Hello Jeanette, We are sorry to hear about your experience. Guest feedback is essential for us to improve our services and facilities. Your comments have been shared with the management team for further review. We appreciate you bringing this to our attention as we strive to ensure all guests have a comfortable stay.

2/10 - Terrível

james

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The unpleasant smell right from the lobby through the elevator to the room. TV didn't work. Shower didn't work. We had to go out and buy antibacterial disinfectant spray also odor eliminators. We could not shower. This hotel need some serious renovations and upgrade.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 23 de abr. de 2024
Hello james, We appreciate your feedback and apologize for the inconveniences you encountered during your stay. For any further concerns, we recommend reaching out to our management team. Your experience will help us improve our service for future guests.

10/10 - Excelente

Lisa

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice rooms and staff
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Manager em 17 de abr. de 2024
Hello Lisa,We are pleased to hear you enjoyed our rooms and encountered friendly staff during your stay. Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.

2/10 - Terrível

Komiljon

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very dirty. They didn’t change the sheets after the previous occupant. Realized it from the smell. Asked them to give a different room to which they said they don’t have any available. They gave me some clean sheets so that I go and change on my own, which I ended up doing. Breakfast area was super dirty. Nobody cleans it until the end of the breakfast time. I thought Comfort inn was one of best among the cheaper lodging and they watch over the quality . I guess it completely depends who runs the branch/location
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello Komiljon, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address the issues you mentioned with our team for improvement. Thank you for bringing this to our attention, as we strive to provide a comfortable stay for all our guests.

6/10 - Ok

Paul

Viagem a dois
The hotel it’s just a little rundown.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 15 de abr. de 2024
Hello Paul, We appreciate your feedback and will address any maintenance issues accordingly. Thank you for bringing this to our attention and helping us improve our facilities for future guests.

4/10 - Insatisfatória

Lureina, Budd Lake

Pontos negativos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 10 de abr. de 2024
Hello Lureina, We value your experience and would appreciate hearing more about your stay. Please reach out to us directly so we can address any concerns you may have. Your comfort is our top priority.

10/10 - Excelente

Marc

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de GM em 8 de abr. de 2024
Dear Marc,Thank you for your fantastic 5-star rating! We're thrilled to know you enjoyed your stay with us. We're always here to provide a great experience and we look forward to welcoming you back to our hotel in the near future. Warm regards,Hotel Management

10/10 - Excelente

Elaina

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Good all around
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 24 de mar. de 2024
Hello Elaina,We are pleased to hear that you had an overall positive experience during your stay with us. Your feedback is valuable to us and we appreciate you taking the time to share your thoughts. If there is anything we can do to further enhance your future visits, please feel free to reach out to us.

2/10 - Terrível

Disha

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 31 de mar. de 2024
Hello Disha,We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay.

4/10 - Insatisfatória

Tonesha

Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 27 de fev. de 2024
Hello Tonesha, We're sorry to hear about your experience. If you have any specific feedback to share, please reach out to us so we can address any concerns you may have. We hope to welcome you back for an improved stay in the future.

10/10 - Excelente

James C

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024
Resposta de Viraj Patel em 25 de fev. de 2024
Thank you for the rating us on your recent stay at comfort Inn in bordentown,new jersey.

4/10 - Insatisfatória

jigar

Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 28 de fev. de 2024
Hello jigar, We appreciate you taking the time to share your experience with us. Please feel free to contact us directly with any details on how we can improve your stay next time.

10/10 - Excelente

Sharon

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 25 de jan. de 2024
Hello Sharon,Thank you for choosing our hotel and for the perfect rating! We're delighted to hear that you had a wonderful stay with us. We look forward to welcoming you back soon!

2/10 - Terrível

K

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
From the outside it looks ok. Inside, this place was a mess! The rooms with connecting doors are atrocious. The doors are SUPER CHEAP and do not block ANY sound. After getting a room change I discovered it could get worse - the rooms without connecting doors were FILTHY. I wish I remembered to take pics. The bed was dirty, the walls were dirty, the floors were dirty. There were smashed bugs on the wall, the (once) white duvet was dirt stained. The bathroom tub had a drain spout that was hanging on for dear life. The elevator floor had large clumps of dirt and sticky mess all over it for 3 days. Avoid this hotel at all costs! The discounted price isn’t worth it. The “long term residents” of the hotel go in and out to their cars all hours of the night. There are a number of large trucks in the lot they sit in, run their engines, and a car will pull up next to them for a minute, and then they come back inside. You can decide for yourself what is going on.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 10 de jan. de 2024
Hello K, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 - Boa

Tammi

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Manager em 9 de jan. de 2024
Hello Tammi,Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a great experience with us. If there's anything we can do to further improve our services, we would love to hear from you. Please feel free to reach out to our hotel directly with any additional feedback. We hope to welcome you back in the future.

8/10 - Boa

carlos

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I didn't like the tv channels, just only 10 channels. I liked the shower with hot water. Friendly staff. Microwave oven and refrigerator were working fine.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Manager em 9 de jan. de 2024
Hello carlos,Thank you for your feedback regarding the TV channels. We appreciate knowing your preferences as we strive to improve our guest experience. We're delighted to hear that you enjoyed the shower with hot water and found our staff to be friendly. It's also great to know that the microwave oven and refrigerator met your expectations. We value your input and hope to welcome you back in the future.

10/10 - Excelente

Anna

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Parking lot was a little messy
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 1 de fev. de 2024
Hello Anna,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will pass it along to our team for further improvement.

4/10 - Insatisfatória

Richard

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Desk agent was nice room and tub were filthy
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 26 de dez. de 2023
Hello Richard, Thank you for bringing your experience to our attention. We apologize if the cleanliness of your room and tub did not meet your expectations. We appreciate your feedback and will address this matter with our housekeeping team to ensure a better experience for our future guests.

6/10 - Ok

Marisa

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Resposta de Manager em 9 de fev. de 2024
Hello Marisa,We appreciate you choosing our hotel for your stay. If you have any specific feedback you would like to share with us, please don't hesitate to reach out to us directly. We value your input and would love to address any concerns you may have.

8/10 - Boa

Rebecca

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a nice quiet and relaxing time away.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 8 de dez. de 2023
Hello Rebecca,Thank you for choosing our hotel for your getaway. We're delighted to hear that you enjoyed the tranquility and had a relaxing time during your stay. We strive to provide a peaceful environment for all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

2/10 - Terrível

Frank

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
1st room was dirty food on floor carpet heavy stains. Asked for another room. Was moved a bit cleaner but toilet was clogged. No one to fix it. They had to open another room for us to use the bathroom. Beware
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 6 de dez. de 2023
Hello Frank, We apologize for the cleanliness issues you encountered during your stay. While we strive to provide a pristine environment for our guests, we understand that mistakes can happen. Our team will be immediately addressing the housekeeping concerns you mentioned to ensure better experiences for future guests. Thank you for bringing this to our attention.

8/10 - Boa

Nicole

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked my stay. I would like more options for breakfast. I am diabetic and every thing for breakfast included waffles, cereal, donuts, and toast. Including eggs or a type of meat would be better.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Manager em 21 de nov. de 2023
Hello Nicole,Thank you for choosing to stay with us! We appreciate your feedback and are glad to hear that you had a pleasant stay. We understand your dietary concerns and will definitely take your suggestion into consideration for future improvements. Your satisfaction is important to us and we hope to welcome you back for a better experience.

10/10 - Excelente

James C

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was as expected. Only thing missing was a smoke detector in the room
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 19 de nov. de 2023
Hello James C,Thank you for sharing your feedback with us. We appreciate knowing that our property met your expectations. Our guest's safety is our top priority, and we apologize for any inconvenience caused by the missing smoke detector in your room. We have shared your comment with our team to ensure that this oversight is rectified. Your input is valuable to us, and we hope to welcome you back for a more seamless experience in the future.

6/10 - Ok

Frank

Viagem de negócios, Viagem com a família
Room was dirty, things falling apart. Stains on the floor. Felt like staying in a room straight out of a horror movie.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 19 de nov. de 2023
Hello Frank,We apologize for any inconvenience caused during your stay. Our team appreciates your feedback and will use it to improve our services. We value cleanliness and maintenance, and we are sorry if we fell short of your expectations. Thank you for bringing this to our attention.

4/10 - Insatisfatória

Meghan O

Viagem de negócios
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 16 de nov. de 2023
Hello Meghan O,We apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

2/10 - Terrível

Anna, Carlton

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This used to be an ok place but not any more Too many questionable people hanging around. Room was filthy and smelled moldy and Smokey. Plumbing was falling off the wall. Noisy. Coffee terrible in am. Felt very unsafe there. I checked out early and went to a different hotel that was new and charged the same general price.
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de Manager em 11 de nov. de 2023
Hello Anna,Thank you for sharing your feedback with us. We apologize if our hotel did not meet your expectations during your recent stay. The comfort and safety of our guests are our top priorities. We have strict policies in place to ensure a pleasant experience for everyone. We appreciate your comments regarding the cleanliness and amenities and will address them with our team to make necessary improvements. We hope to have the opportunity to welcome you back in the future to provide a better experience.

2/10 - Terrível

Isabel

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room outlet did not work and the desk person came in to wiggle the cord and said it would be fine. The bathroom exhaust did not work. The hotel was smoke free and the entry, hallway and our room obviously smelled like cigarette smoke. I have asthma and my husband had sarcadosis of his lungs. I was greatly disappointed and will not stay there again
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 8 de nov. de 2023
Hello Isabel,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with the room outlet and the bathroom exhaust. We strive to ensure the comfort of all our guests and regret any discomfort caused. We appreciate your feedback and will address these issues with our staff for further improvement. We hope you will reconsider and give us another opportunity to exceed your expectations in the future.

8/10 - Boa

WILLIAM

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
I was lied, when I got there I wanted to know my final cost, It started at 136 then I was told after Triple A was added my final would be $119 tax included. When I went to leave, the paper they handed me was$139. I also stayed at the Comfort Inn in St Augustines it was $95 I want that $20 removed
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 4 de nov. de 2023
Hello WILLIAM, Thank you for bringing this to our attention. We apologize for any confusion regarding your final cost. The rate provided to you at check-in included the Triple A discount, and taxes were also factored in. However, prices can vary depending on the location and time of stay. We appreciate your feedback and will share it with our team for future improvements.

2/10 - Terrível

Ruth

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 4 de nov. de 2023
Hello Ruth, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will use it to improve our services. For any further concerns, please reach out to our management directly. We hope to have the opportunity to welcome you back in the future.

10/10 - Excelente

Charles

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice overall
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 30 de out. de 2023
Hello Charles,Thank you for your kind feedback! We're glad to hear that you had a nice overall experience during your stay. We appreciate your support and hope to welcome you back in the future for another great stay.

2/10 - Terrível

Melvin

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bad experience
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 26 de out. de 2023
Hello Melvin, We apologize for any inconvenience caused and appreciate your feedback. Please provide more details so we can address your concerns. Thank you.

4/10 - Insatisfatória

Chelsey

Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 20 de out. de 2023
Hello Chelsey, Thank you for your feedback. We apologize for any inconvenience caused during your stay. Please provide us with more details so we can address your concerns.

10/10 - Excelente

Maria

Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 5 de nov. de 2023
Hello Maria,Thank you for taking the time to leave a high rating for your recent stay at our hotel. We are delighted to hear that you had a positive experience. Please do not hesitate to reach out to our management team for any further assistance or feedback. We appreciate your support and hope to welcome you back in the future.

2/10 - Terrível

Timothy

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
nothing
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 18 de out. de 2023
Hello Timothy, We apologize for any inconvenience you may have experienced during your stay at our hotel. Please provide us with specific details so that we can address your concerns and make necessary improvements. Thank you for your feedback.

4/10 - Insatisfatória

Karen

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was not clean: whiskers on the counter, lipstick on the bed, pillow smelled like old man, carpet was dirty. Beds were shot
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 18 de out. de 2023
Hello Karen, We apologize for the inconvenience caused. Please know that cleanliness is our utmost priority and we will address this issue with our housekeeping staff. Thank you for bringing this to our attention.

10/10 - Excelente

Tomas

Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 5 de nov. de 2023
Hello Tomas,Thank you for sharing your excellent experience at our hotel! We are thrilled to hear that you enjoyed your stay and found our facilities to be top-notch. We appreciate your kind words and hope to welcome you back in the future for another memorable visit.

4/10 - Insatisfatória

Mairin

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 18 de out. de 2023
Hello Mairin,Thank you for your review! We're delighted to hear that you enjoyed your stay with us. If there is anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 - Insatisfatória

Daysi

Pontos negativos: Limpeza e condições e instalações da propriedade
So disappointing. The hotel smelled very bad and the room was humid. The shower curtain was disgustingly dirty and the carpet was really gross.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 11 de out. de 2023
Hello Daysi, I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

10/10 - Excelente

Pat

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em set. de 2023
Resposta de Manager em 5 de out. de 2023
Hello Pat,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 - Ok

Barbara

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
N/A
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 26 de set. de 2023
Hello Barbara ,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - Terrível

Patricia

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
What a poor "Choice" we made with this motel. Non-refundable, of course. We had a horrible 4 night stay at this stinky place. Our room was filthy, refrigerator rusty, no roll in toilet paper holder, toilet seat broken, telephone broken and wires on the floor by the air conditioner. Breakfast was a joke - 3 bins of stale cereal, stale donuts, no fruit in sight and napkins consisted of a large roll of brown paper that you had to rip off like you find in rest rooms. The owners - the Patels - were extremely unfriendly and quite put out if you asked for more towels or a pillowcase, which was missing when we checked in. No one told us there was no room service for 3 days. No one told us you had to put your trash out by your door daily. One day I asked a slovenly front desk woman where the pool was so I could go out and read. She barely looked up from her phone and pointed down the hall. The gate was locked, so I walked back and told her. She very rudely and loudly said "Of course it's locked! It's been closed all summer!" Can you imagine treating customers this poorly! When we travel, we like cleanliness and professionalism. Never again will we stay at any Choice Hotel. I would think that Corporate would inspect their motels more frequently.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Manager em 24 de set. de 2023
Hello Patricia,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 - Boa

Katherine

Hospedou-se por 2 diárias em set. de 2023
Resposta de Manager em 24 de set. de 2023
Hello Katherine,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - Terrível

John

Viagem com a família
Pontos negativos: Limpeza e serviço e funcionários
Handicap rooms shouldn’t be carpeted or have a deep tub causing problems getting into and out of. Shower head to low and handle separated from tubing. Poor lighting in bathroom and no exhaust fan in bathroom/shower. Parking spaces are narrow Limited Handicap Parking. Will never stay or recommend this place.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Manager em 14 de set. de 2023
Hello John, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 - Terrível

Daniel

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Yesterday travel from Maryland to nj and try to stay at the hotel,but end up leaving the hotel at midnight back to Maryland the the lady in the front desk is terrible no manners whatsoever treat the costumers like crap,when i finally went to the room i rented the beds were undone like someone just got up from them i told the lady about it and she said it was not her problem Terrible experience i won't recommend that place i was with my son and she insinuated that i was there to have have with that person
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 2 de set. de 2023
Hello Daniel,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 - Excelente

pedro

Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 17 de set. de 2023
Hello pedro,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

4/10 - Insatisfatória

Markus

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Manager em 9 de ago. de 2023
Hello Markus,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.