Verificada
4/10 - Insatisfatório
Patricia
23 de fev. de 2019
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Warning! *****
I never write bad reviews. However, after our stay I feel compelled to warn other travelers. This "Bed and Breakfast" is not up to Hotels.com standards. You must know that you will be sharing the apartment with another person. He is in another bedroom in the hallway and you'll share the common rooms (living room, kitchen, eating area). He seemed very kind, but he was a surprise. It was actually a bit disconcerting as WE DID NOT HAVE A LOCK ON OUR BEDROOM DOOR. There was not a lock when we arrived, and the manager tried to find a key that would work only to have it eventually break in the door and then we were left without a locked door again. Other issues: no shower (only a bath with a hand held faucet); no toilet paper (texted management but it was not brought over; I bought some at the market); no soap (same issue - I bought it also); kitchen pans were un-usable with large amounts of Teflon scraped off of all of them; kitchen area unclean upon arrival; bedroom closet was a mess with things strewn about; breakfast was an open box of Cornflakes, open box of cookies, open box of crackers, 2 boxes of milk - remember this is a "bed and breakfast." The manager did state that he'd bring more items for breakfast but never did. The apartment was obviously not ready for guests and should not have been rented.
I tried appealing to the management for some compensation. They verbally agreed; however, as with all the above mentioned issues, they did not follow through. Be warned.
Patricia
Hospedou-se por 1 diária em jan. de 2019