4/10 - Insatisfatória
Niki B.
16 de mai. de 2025
Pontos positivos: Limpeza
Great Location
Pros: We were in town for a baby shower for our daughter. Lots of company so my mother, husband and oldest daughter stayed at the VRBO with dogs. It was nice and close. Great walking options for the dogs and a secure fenced in area.Cons: The information at the property stated the lawn was mowed every week. Given that the grass was at least 6" high that was clearly not happening. Made picking up after the animals a challenge. There was a deposit charged the day before we checked in that I could find no information on. We have stayed in numerous VRBOs and never had this happen. We understand the idea behind it and support it but also feel that there should be some further check-in procedures in place so that damage (if any) is noted with representatives from both parties. Covers everybody involved. Then when we discovered that the downstairs TV was damaged (24 hours into our stay) and notified property manager immediately we were blamed for the damage because we were just then letting them know. Watching TV was far from our priority for the trip, the property was a place to lay our heads for the night. It was a warm weekend and when were arrived late in the evening the house was 83 degrees. Opened windows to help cool it down and 2 of the 3 upstairs windows had no screens.
Niki B.
Hospedou-se por 3 diárias em mai. de 2025