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Avaliações de Holiday Inn Bloomington-University Area

3 out of 5
Holiday Inn Bloomington-University Area
1710 N. Kinser Pike, Bloomington, IN

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 262 de 667 avaliações" "
Nota 8 - Boa. 230 de 667 avaliações" "
Nota 6 - Ok. 85 de 667 avaliações" "
Nota 4 - Insatisfatória. 56 de 667 avaliações" "
Nota 2 - Terrível. 34 de 667 avaliações" "

8,4/10

Limpeza

8,6/10

Serviço e funcionários

7,2/10

Comodidades

8,0/10

Condições e instalações da propriedade

7,4/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Cara-Lee

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The carpets in the halls and room was filthy, there was no hot water in the bathroom sink but there was in the shower. Cobwebs on the curtains and corners. The bedding and towels were clean at least. Upon checking out, waited at the counter for 10 minites before anyone knew I was there. We have stayed here before and was very disappointed how run down it seems now.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Management em 9 de mai. de 2024
Cara-Lee, Thank you for your review. We take all reviews seriously and use them as tools to help us improve. We thank you for choosing the Holiday Inn and hope that we will see you on your next trip to Bloomington.

10/10 - Excelente

Amit

Hospedou-se por 5 diárias em mai. de 2024

6/10 - Ok

Carol

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários
Holiday Inn express usually has a pleasant, varied hot breakfast. This one had all breakfast foods in the refrigerator. It was serve yourself. No scrambled eggs or bacon or sausage or biscuits or gravy. Staff said they hadn’t had breakfast since Covid but this is 2024 and we are beyond Covid now. Clean property. I got the feeling that staff was college interns in the hospitality degree area. They are polite and courteous, but don’t know the usual facts that staff should know. I would not stay here again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 6 de mai. de 2024
Carol, Thank you for your review, I do see that there is some confusion that we will work to adjust. Holiday Inn Express and Holiday Inns are two different types in the IHG brand and our breakfast during the week is a complementary grab-and-go style, during the weekends we have a buffet style for 9.99 per our brand standards. We will get with our front desk to make sure they are better explaining that.

6/10 - Ok

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Management em 4 de mai. de 2024
Hi John, Thank you for your review, comments back from the guests are very valuable to us and show us how we can improve. We would love to hear from you on how we could have earned 5 stars. Please feel free to reach out to management on your stay. Thank you!

8/10 - Boa

Beverly

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a nice stay. However, due to the restructuring of their services, the hotel did not provide breakfast as advertised. Perhaps they should have given a temporary discount on the room until they had their complimentary breakfast service back in place.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 28 de abr. de 2024
Hello Beverly, Standard Holiday Inns do not offer complimentary breakfast as per brand standards. We are working on some updates that does have our restaurant closed at this time so we have a complimentary grab and go breakfast out in the morning until that is opened back up. Thank you for your review and we look forward to seeing you on your next visit to Bloomington.

8/10 - Boa

Suresh

Viagem com a família
Pontos positivos: Limpeza
Entry to location was through a side road which was hard to find. Morning good choice was frozen or cold food from refrigerator.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 3 de mai. de 2024
Suresh, We are located on the main road Kinser Pike and State Road 46. We value your review and look forward to seeing you on your next visit to Bloomington for our new breakfast that is coming.

10/10 - Excelente

Raymond

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 22 de abr. de 2024
Raymond,Thank you for the great review, we look forward to seeing you on your next visit to Bloomington!

10/10 - Excelente

Susan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property is convenient to Indiana University with moderate rates .
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 16 de abr. de 2024
Susan, Thank you for your review, we are glad that you had a great stay with us and we look forward to seeing you on your next visit to Bloomington.

8/10 - Boa

Mircea

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bed was very comfortable. Carpet was stained, but otherwise room was clean. Toilet seat was peeling, there was no regular coffee in the room, only decaf or tea, and coffee maker did not work. No sidewalks in the direction of IU campus and a bit out of the way, so a car is needed to get around.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 15 de abr. de 2024
Hi Mircea, I'm sorry to hear that you had some difficulties that front desk would have been happy to assist with. There is a very popular path on the backside of the property that takes you right to Memorial Stadium that is frequently used by parents during graduation. Some parts of IU campus are a bit deeper into the city so we would suggest not going on foot for those. We look forward to seeing you on your next visit to Bloomington.

8/10 - Boa

Dara, Jasper

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 7 de mai. de 2024
Dara, Thank you for your review! We are glad that you enjoyed your stay and look forward to seeing you on your next trip to Bloomington.

6/10 - Ok

Robin

Pontos negativos: Comodidades e condições e instalações da propriedade
It was dated but clean. The front desk staff was friendly. Parking was safe, and the location was convenient. The walls were thin, and my neighbors were loud, but that's not the fault of the hotel. I was disappointed that my room was not cleaned (my reservation was for two consecutive days), but the card with the cleaner's name was updated, suggesting it had been cleaned. Nothing had been touched. I was annoyed that the cleaning staff started knocking on the door an hour and 15 minutes before checkout.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 15 de abr. de 2024
Robin, Thank you for your feedback, we use detailed reviews like this in training so we can ensure each guest gets the best possible stay. We will get with housekeeping to have a teaching moment and check over your concerns to better adjust. Thank you again, and we hope we will see you on your next trip to Bloomington!

8/10 - Boa

Rick

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
High price for eclipse.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 10 de abr. de 2024
Rick, Thank you so much for your feedback, it is extremely valuable to us as we use it to make adjustments as needed. We hope you were able to see the Eclipse well and had a wonderful experience.

10/10 - Excelente

Purnim

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent location and services
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Management em 10 de abr. de 2024
Purnim, Thank you for your feedback! We are glad you enjoyed your stay and look forward to seeing you on your next visit to Bloomington.

8/10 - Boa

Nathalie

Hospedou-se por 3 diárias em abr. de 2024
Resposta de Management em 3 de mai. de 2024
Nathalie, Thank you for your review! We are glad that you enjoyed your stay with us and look forward to seeing you on your next visit to Bloomington.

10/10 - Excelente

Debbie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay!!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 10 de abr. de 2024
Debbie, We are thrilled that you had a great stay with us, and we hope that you venture back to Bloomington again to see us!

8/10 - Boa

Giedre

Viagem de negócios, Viagem com a família
Pontos positivos: Comodidades
Room it’s perfect,just need more coffee cups
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Management em 10 de abr. de 2024
Giedre, Thank you for your review! We follow by IHG brand standards for what is provided into the rooms, however we keep spares at the desk. If ever in need always give the front desk a call and we are happy to run more up to you. We are glad that your room was great and we apricate your review. Hope to see you on your next visit to Bloomington.

10/10 - Excelente

Kelly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All was great
Hospedou-se por 1 diária em abr. de 2024
Resposta de Management em 10 de abr. de 2024
Kelly, Thank you for your review, we are glad that your stay was great! We hope we get to see you on your next trip to Bloomington.

10/10 - Excelente

Erin

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Management em 22 de abr. de 2024
Erin,Thank you for the great review, we look forward to seeing you on your next visit to Bloomington!

10/10 - Excelente

Chandramouli, Blaine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy to find and have lot of parking spaces.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 15 de abr. de 2024
Thank you for your review! We are glad you were able to find the location with ease! We look forward to having you stay with us again.

6/10 - Ok

Nathan

Viagem com a família, Viagem com animais de estimação
Pontos negativos: Serviço e funcionários
The out side on edges of property had all kinds of trash and what looked like a homeless camp out back in the trees and bushes. Even found a needle laying in back parked lot
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 10 de abr. de 2024
Nathan, Your review is important to us, and we have notified the city that takes care of the area that your describing so it can be taken care of quickly. We hope that your stay with our hotel was great and we hope that we will see you on your next visit to Bloomington.

4/10 - Insatisfatória

Debra

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Here’s an honest review, the workers were all super nice! But the property is seriously dated in every aspect! It could be a gold mine, but there are zero amenities (no bar, no restaurant, no real gym and the limited drinks, snacks were pretty much out and not replenished) it smells like weed in many areas on and off when we came in and out, we were there which is fine if you don’t care. The sheets on my bed were clean but dirty. Stains were on them DO NOT put sheets onto a bed if this is the case throw them out! I was grossed out and slept in the other bed which was totally fine. The hot water didn’t work at first took about 10 mins of non-stop running for it to work. The TV is sooooo old u can barely see the images but it did work. The location was OK, you need a car if you stay here and go see IU, if they really gut this place it could be great.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 10 de abr. de 2024
Debra, Thank you for your honest review, this is a fantastic location. We have started on some updates and for see some more coming in the near future. As management we have taken detailed note of what quick turn arounds we can make to ensure all guests have a wonderful stay with us and have gotten right to work on them. Thank you so much for your review and we hope to see you on your next trip to Bloomington.

10/10 - Excelente

Geoffrey, Pittsboro

Viagem em grupo, Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Great and convenient hotel! Just wish the bar area would have been open. The staff mentioned it hadn't been open back up since Covid! Looked like a fun spot to hang while waiting for our Uber if it would have been open. Other than that we enjoyed our stay.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 10 de abr. de 2024
Geoffrey, Thank you so much for your review, and we are excited to report that the reopening of the bar is something we are diligently working on and should have up and running in the very near future!We are glad that the rest of your stay with us was great and we hope that you stay with us again on your next trip to Bloomington and come down to enjoy the bar!

4/10 - Insatisfatória

Monica

Pontos negativos: Serviço e funcionários
Upset
We did not have a tv during our stay. It was broke. Maintenance was supposed to come Saturday morning. No one ever showed.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 10 de abr. de 2024
Monica, Thank you for your feed back, we have been looking into this. It is our goal to make sure everyone has a nice and comfortable stay with all needs met. Thank you,

8/10 - Boa

Richard

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Property is very convenient to IU
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 10 de abr. de 2024
Richard, We are very proud to be one of the closest hotels to IU and are please that it was a highlight for you! We look forward to seeing you on your next visit to Bloomington.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 15 de abr. de 2024
Thank you for leaving a review, Management would love to hear from you in how we can improve to be able to reach a 10 out of 10 for your stay!

8/10 - Boa

Joy

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Management em 15 de abr. de 2024
Joy,Thank you for leaving a review, Management would love to hear from you in how we can improve to be able to reach a 10 out of 10 for your stay!

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 10 de abr. de 2024
Thank you David, We are very proud that we have an A+ team here at our hotel. As management we are very pleased to hear that they were able to meet all your needs happily!

6/10 - Ok

Krishna Reddy

Pontos negativos: Condições e instalações da propriedade
They don’t even clean the snow and property is very old. Noisy heating unit.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Management em 10 de abr. de 2024
Krishna, Thank you for your review. Snow removal companies will not start full removal on parking lots until the snow is finished, however our maintenance was out there shoveling by hand to make sure that the sidewalks didn't pile up to much. We will be sure that the heater is checked on in the room as it is our goal to make sure that all guests are comfortable and have a nice stay. We hope to see you on your next trip to Bloomington!

10/10 - Excelente

Tsun-Liang, Plano

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room is clean and staffs are very nice.
Hospedou-se por 2 diárias em fev. de 2024

10/10 - Excelente

PENNY

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Jacob

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em jan. de 2024

6/10 - Ok

Erin

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Pricey for the quality, not busy at all. Maybe 5 cars in parking, outside unkept, rooms were old with just small upkeep. Advertises bar, desk clerk states its been closed since covid.
Hospedou-se por 2 diárias em dez. de 2023

8/10 - Boa

H

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful, accommodating staff. Welcoming check in, great communication. Room was clean and comfortable. Large workout facility with nice equipment. I would give the facility five stars if the restaurant that was advertised as being open by Travelocity & the hotel itself were actually open! According to staff it has been closed since 2020. I had a couple of issues with my room and upon reporting them to the front desk they were immediately corrected by the friendly maintenance staff.

4/10 - Insatisfatória

Diane

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Douglas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Nice property and convenient
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Abigail

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Management em 22 de nov. de 2023
Abigail, Thank you for your review, we are happy that you enjoyed your stay and we look forward to seeing you on your next visit to Bloomington!

10/10 - Excelente

gilberto

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very comfortable, nice staff.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Management em 22 de nov. de 2023
Hi Gilberto, Thank you for your review, we are glad you had a good stay with us and look forward to seeing you on your next visit to Bloomington.

10/10 - Excelente

Gregg

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Management em 22 de nov. de 2023
Gregg, Thank you for your review, we are thrilled that you enjoyed you stay with with us. We look forward to seeing you on your next visit to Bloomington.

10/10 - Excelente

Norma

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The staff were amazing in helping out with a problem we had.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Management em 22 de nov. de 2023
Norma, Thank you for your review, I'm glad the staff was able to assist you! We look forward to seeing you on your next visit to Bloomington.

10/10 - Excelente

JAMES

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property for a weekend football game. Worked well for our needs.
Hospedou-se por 1 diária em out. de 2023
Resposta de Management em 22 de nov. de 2023
James, Thank you so much for your review, we are happy you were able to be here and enjoy a great weekend of football with us! As the dates are starting to open for the 2024 season reach out and let us know what we can help you with. Look forward to seeing you on your next trip in!

2/10 - Terrível

Michael

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Old carpet in rooms need replacing. Never fun having your foot stuck to old chewing gum in the carpet. This place needs Greek Lightning and rebuilt again
Hospedou-se por 2 diárias em out. de 2023
Resposta de Management em 22 de nov. de 2023
Michael, Thank you for your review and brining this to our attention. It is our goal to make everyone feel welcome, and comfortable during their stay. Your review is valuable to us being able to make any needed adjustments and the staff will look into this immediately.

6/10 - Ok

Stacey

Viagem com a família
Pontos negativos: Limpeza
Hospedou-se por 3 diárias em out. de 2023
Resposta de Management em 22 de nov. de 2023
Thank you for your review Stacy. We look forward to seeing you next time your in Bloomington!

2/10 - Terrível

Joseph

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Management em 22 de nov. de 2023
Joseph, We apricate your review, and strive to make everything with a guest's stay the best we possibly can. Please let us know how we can improve. Thank you,

10/10 - Excelente

Erin

Pontos positivos: Condições e instalações da propriedade
Very accommodating
Hospedou-se por 1 diária em set. de 2023
Resposta de Management em 22 de nov. de 2023
Erin, We are glad you enjoyed your stay, and thank you for your review! Let us know how we can help set up your next visit to Bloomington!

6/10 - Ok

Tressie

Hospedou-se por 1 diária em set. de 2023
Resposta de Management em 22 de nov. de 2023
Tressie, Thank you for taking the time to leave a review! Please let us know how we can improve to make your stay better on your next trip to Bloomington.

10/10 - Excelente

Kimberly

Viagem de negócios, Viagem com a família, Viagem com animais de estimação
Pontos positivos: Comodidades
Beds and pillows were very comfortable. The too and bathroom was very clean!
Hospedou-se por 1 diária em set. de 2023
Resposta de Management em 22 de nov. de 2023
Kimberly,Thank you so much for your sweet review! We work hard to try to make all experiences great for our guests. Thank you,

10/10 - Excelente

Laura

Hospedou-se por 1 diária em set. de 2023
Resposta de Management em 22 de nov. de 2023
Laura, Thank you for your great review! We apricate you taking the time to provide feedback!

10/10 - Excelente

Heather

Hospedou-se por 1 diária em set. de 2023
Resposta de Management em 22 de nov. de 2023
Thank you for your review, Heather! We look forward to seeing you next time, Happy travels!

10/10 - Excelente

Lisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2023
Resposta de Management em 18 de set. de 2023
Lisa, We are so glad that you enjoyed your stay with us here at the Holiday Inn and we look forward to seeing you on your next visit to Bloomington!

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de Management em 18 de set. de 2023
We are so glad that you enjoyed your stay with us here at the Holiday Inn and we look forward to seeing you on your next visit to Bloomington!