Hotéis perto de Lago Negro 12

"Frustrating! We booked 5 nights in winter, we had high expectations, but they were all dashed. At check-in we realized there were only 3 sets of bed linens. There were 4 of us, and they couldn't replace them until the next day, and even then they didn't leave towels. They said there had been a mistake in the booking; I think they gave us the wrong apartment, it was too small for 4 people. Super cramped. They didn't leave garbage bags or cleaning supplies; we spent 5 days in a small and dirty apartment. The shower drain was clogged. We were very upset… the city was covered in snow, and we had no amenities inside the apartment."

"o hotel poderia ter mais áreas somente para adultos, estivemos em meio a centenas de crianças e muita gritaria e criança correndo. Não da pra tomar café da manhã em paz, ficar na piscina em paz por conta disso tudo"