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Avaliações de Wingate by Wyndham Bismarck

2.5 out of 5
Wingate by Wyndham Bismarck
1421 Skyline Blvd, Bismarck, ND

Avaliações

7,6

Boa

Nota 10 - Excelente. 397 de 1003 avaliações" "
Nota 8 - Boa. 269 de 1003 avaliações" "
Nota 6 - Ok. 141 de 1003 avaliações" "
Nota 4 - Insatisfatória. 102 de 1003 avaliações" "
Nota 2 - Terrível. 94 de 1003 avaliações" "

7,6/10

Limpeza

8,0/10

Serviço e funcionários

7,6/10

Comodidades

7,6/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Collin

Viagem de negócios, Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Checked in, gentlemen was sniffling rubbing his nose. He said “kid brought the flu bug home from school and shared it” right as he hands my CC back. Went to the assigned room and it hadn’t been clean from previous guests. Went back down and was told that there were no more King Bed rooms and that we could be put in a double. When asked if there would be any type of compensation/discount for not getting the requested room type the desk agent offered a soda from the vending area. Will end on a positive, room #2 was clean
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Kendra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Lee

Viagem de negócios
One of the only rooms left in town Lots of dining options Walmart right across the street made for easy shopping Hair in the sink and shower Hot water was always out Not very many channels on TV
Hospedou-se por 3 diárias em mai. de 2024
Resposta de General Manager em 17 de mai. de 2024
Dear Lee,Thank you for taking a moment to let us know about your recent visit. It is nice to hear we could accommodate you on such short notice, and we are glad you enjoyed our hotel's excellent location. However, please accept our apologies for any cleaning or maintenance issues, and know we will look into this immediately. Your feedback is invaluable, and it would be our pleasure to have you stay with us again anytime!Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

HazelAnn

Viagem com a família
Easy access quiet
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 16 de mai. de 2024
We're glad we could provide a quiet place for you to stay, and it's great that you had a terrific time with us overall at Wingate by Wyndham Bismarck. It was truly a pleasure having you here, and we'd be delighted to welcome you back anytime.Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

Tracy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really liked the location and the property itself. The service level of the front desk employees was spotty. The were not overly friendly.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
Dear Tracy,Thank you for sharing your experience at Wingate by Wyndham Bismarck. We're glad you appreciated our location and the aesthetics of our property. However, it's disappointing to hear that our front desk team's service did not consistently meet your expectations. Rest assured, we are addressing this with our team to ensure our guests receive top-tier hospitality. We hope to welcome you back soon for an even better experience.Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

JESSICA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay for families.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 9 de mai. de 2024
Dear Jessica,It was our pleasure to provide an unforgettable experience for you and the whole family. Should you return to the area, feel free to return to Wingate by Wyndham Bismarck for another terrific stay!Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 - Excelente

Corey

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very helpful staff and clean. Will stay again.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 9 de mai. de 2024
Dear Corey,We enjoyed hosting you at Wingate by Wyndham Bismarck. It's terrific that our attentive team members and clean accommodations left such a tremendous impression on you! It would be our pleasure to welcome you back anytime.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 - Excelente

Tracy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pool area well maintained. Clean and comfortable
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 6 de mai. de 2024
Dear Tracy,Thank you for your glowing review of Wingate by Wyndham Bismarck. We're happy to hear you enjoyed our relaxing pool area and comfy, clean accommodations. Come back and see us anytime!Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

Crystal

Viagem com a família
The pool is perfect! The breakfast was also very good!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 1 de mai. de 2024
Dear Crystal,Thank you for taking the time to share your experience at Wingate by Wyndham Bismarck! Providing a perfect pool experience and delicious breakfast options are top priorities for our team, and we're delighted that we could meet your expectations. We can't wait to welcome you back for another enjoyable visit to our hotel.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 - Excelente

Tiana

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Second time staying here & the hotel , rooms & staff were super nice. Will continue to stay often.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 1 de mai. de 2024
Dear Tiana,Thank you for choosing to stay with us again! We're thrilled to hear that you had a pleasant experience with our hotel, rooms, and staff. We look forward to welcoming you back often and continuing to provide you with excellent service. Thank you for your loyalty!Thank you and have a wonderful day,Kristin WalterGeneral Manager

4/10 - Insatisfatória

Nikkita

Viagem de negócios
Pontos negativos: Comodidades
Rooms were not ready even an hour and a half after check in time.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 24 de abr. de 2024
Dear Nikkita,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. We're very sorry to hear of any concerns you encountered during check-in. Please accept our apologies for any delays you experienced with your room not being ready as expected. Rest assured, we will address your comments with our housekeeping team to ascertain what may have caused this wait so it can be avoided going forward. Your feedback is invaluable as we continually strive to provide our guests with a positive experience. We hope to have the opportunity to impress you on another occasion.Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

Grace

Hospedou-se por 2 diárias em abr. de 2024

2/10 - Terrível

Brenda

Pontos positivos: Limpeza e comodidades
Pontos negativos: Condições e instalações da propriedade
AC ran all night. Could not get heat to come on. Stayed 66° in the room all night. I froze!
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 24 de abr. de 2024
Dear Brenda,Thank you for sharing your experience with us. We're disappointed to hear about your discomfort due to the inability to adjust the room temperature to your preference. Rest assured, we take your concerns seriously and will address them to ensure your next stay is seamless and comfortable. We hope to have the opportunity to welcome you back next time you're in the area for a stay more in line with our high standards of quality and hospitality.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 - Excelente

Timothy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy check in with friendly staff
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 24 de abr. de 2024
Dear Timothy,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciate their kind assistance. The next time you're in town, please come back to see us at Wingate by Wyndham Bismarck!Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

Gracia, Crosby

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good hotel
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Gracia,It was our pleasure to have you stay with us at Wingate by Wyndham Bismarck. We strive to provide a comfortable and enjoyable experience for all our guests and look forward to welcoming you back soon!Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 - Excelente

Gwen

Viagem com a família
I paid for an accessible room and did not get one. So far the only complaint
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 15 de abr. de 2024
Dear Gwen,We're grateful to have you as our guest at Wingate by Wyndham Bismarck. Please accept our apologies that we were unable to assign you an accessible room. Although we strive to honor requests, please know that room types are not guaranteed when making reservations through third-party sites. Despite this, we hope you slept comfortably. Our team would be delighted to welcome you back soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

6/10 - Ok

Julie

Viagem a dois
Pontos negativos: Condições e instalações da propriedade
We stayed in a 1 bedroom King Suite. Rooms were so dark! There was one lamp in sitting area and one lamp on far nightstand in bedroom. I dont really know how clean it was because it was too dark to tell. Bright lights in bathroom though.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 11 de abr. de 2024
Dear Julie,We appreciate you taking the time to share your thoughts. While we hope you slept comfortably, we'll certainly consider your comments on the room lighting as we continue to make improvements for our guests. Your suggestions are valued, and we hope you'll consider staying with us again for a stay that is sure to go above and beyond your expectations.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 - Excelente

Lindsey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Alfonso

Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Kathryn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient to places to shop and eat. Close to where we needed to go. Good hot breakfast. Would have liked juice served along with the other drinks. One of the light in room had a missing light bulb.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Hubert

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I didn’t like the fact that they don’t clean the rooms
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 7 de abr. de 2024
Dear Hubert,We're sincerely grateful for your five-star rating and for sharing your experience at Wingate by Wyndham Bismarck. However, we're concerned about your disappointment regarding room cleanliness and will consider your feedback. We hope for the chance to provide you with a flawless experience on your next visit to our hotel.Thank you and have a wonderful day,Kristin WalterGeneral Manager

6/10 - Ok

Savannah

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Read previous reviews before booking this property in hopes that it would be as good as the other reviews and unfortunately cleanliness is my top number one with customer service being the second and the second drawer of the dresser. There was a bag of unopened pepperonis. I don’t know if it was from the night before or not, the counter where the coffee was was not wiped down however, as a previous housekeeper from years ago, I did check a few other things the bed was changed and properly and clean and comfy. Customer service was good but not exceptional. Hot tub was out second day of my stay, as I was looking forward to that as the cleanliness goes, I don’t think I would be staying here again and my hotel key door was not working. I had to go to the office 3 to 4 different times to get it re-scanned just so I could go in my room.
Resposta de General Manager em 7 de abr. de 2024
Dear Savannah,We're grateful to have hosted you as our guest. While we're pleased you found our bed comfortable, we're disappointed to read about your cleanliness concerns. Your feedback is taken seriously, and our housekeeping team will focus on the areas you mentioned. Although we can't change the past, we can do better going forward, and we hope to have a chance to change your perceptions. Thank you and have a wonderful day,Kristin WalterGeneral Manager

6/10 - Ok

Donna

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
It was well maintained, but the pool needed some work. The hot tub was not working. The maid service never brought us any clean towels and we were out of toilet paper and Kleenex just minor inconveniences and they could use new pillows.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 2 de abr. de 2024
Dear Donna, Thank you for your feedback. We're glad to hear that you found our hotel well-maintained, although we apologize for the issues you encountered with the pool and hot tub. Your comments about the maid service have been noted, and we'll address them internally to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back soon. Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

Chad

Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Maria

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great and relaxing stay here. We'll definitely come back!
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 2 de abr. de 2024
Dear Maria,We're thrilled you had a great and relaxing stay at Wingate by Wyndham Bismarck! It's wonderful to know that you're planning to return, and we look forward to welcoming you back for another enjoyable experience. Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

Gina

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good location and clean modern property.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 29 de mar. de 2024
Dear Gina,Our team appreciates you for taking the time to leave us a review. We are glad that our location and high standards of cleanliness made a positive impact on your stay with us. It was a pleasure to have had you as a guest, and we look forward to welcoming you back to Wingate by Wyndham Bismarck soon. Thank you and have a wonderful day,Kristin WalterGeneral Manage

8/10 - Boa

Stephen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The bed was Nice and soft
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Dear Stephen,Thank you for your review. We're delighted you were comfortable during your time with us, and we appreciate you highlighting our great beds. It was a pleasure having you here, and we hope you return soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 - Excelente

Rushell Nixon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, quiet and staff was friendly
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Dear Rushell,Thank you for leaving a five-star review. We are honored to have hosted your stay at Wingate by Wyndham Bismarck. Our team is delighted that you found your stay to be comfortable and clean. Your recognition of our amazing staff is also appreciated. We look forward to seeing you again soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

Valeria

Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Stephanie M

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fancy
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 21 de mar. de 2024
Dear Stephanie,We appreciate you staying at Wingate by Wyndham Bismarck. Our team trusts that you found our accommodations comfortable and clean. Safe travels, and come back again!Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 - Boa

Mary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024

8/10 - Boa

Nichole, sidney

Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

Bethany

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024

4/10 - Insatisfatória

Katrina

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pool and spa were closed, dirty holed sheets
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Stephanie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024

2/10 - Terrível

Abby

Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Dwayne

The air exchange system was extremely noisy. Was advertised as a tub-shower combo but ended up a shower only. Nice otherwise and property priced.
Hospedou-se por 1 diária em fev. de 2024

2/10 - Terrível

Deanna

Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Deanna

Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024

4/10 - Insatisfatória

Connie

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Over night stay
The hallways and elevator were dirty. Bathtub was not cleaned well. The hot tub did not work. There was gravel in the hot tub and pool. The pool deck looked and felt like it hadn’t need cleaned in a long time.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Kathy

Viagem em grupo, Viagem com a família
Wonderful place to stay - just wish I had some fresh fruit options at breakfast- so obviously I had a great stay! If all I can say is I need fruit - I must have had a good time - cmon stay here and enjoy your time here in the big city of Bismarck!
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 15 de fev. de 2024
Thank you, Kathy, for the great review. We are looking into changing up our breakfast, so reviews like this is what we appreciate.Thank you and we will see you next time.Kristin Walter

2/10 - Terrível

Charlotte

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
No heat or hot water
Had connecting rooms. The room my daughter, granddaughter and great grandson were in there was NO heat and NO warm water. Called front desk 3 times but no one ever came to fix it! I want my money back!!
Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Ricardo

Viagem com a família
Great pillows here
It was okay for the price. The best part of my stay were the quality of the pillows.
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Donovan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Trent

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

Keaton

Hospedou-se por 1 diária em fev. de 2024

2/10 - Terrível

Ryan

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overbooked. No breakfast
Hospedou-se por 2 diárias em fev. de 2024

6/10 - Ok

DANN

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Furnishings and bed were quite uncomfortable. Breakfast was not stocked adequately.
Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

Jens

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Kathy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024