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Avaliações de Nailcote Hall Hotel

4 out of 5
Nailcote Hall Hotel
Nailcote Lane, Berkswell, Solihull, England

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 134 de 282 avaliações" "
Nota 8 - Boa. 85 de 282 avaliações" "
Nota 6 - Ok. 44 de 282 avaliações" "
Nota 4 - Insatisfatória. 11 de 282 avaliações" "
Nota 2 - Terrível. 8 de 282 avaliações" "

8,6/10

Limpeza

8,6/10

Serviço e funcionários

8,4/10

Comodidades

8,0/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Annette

Viagem com a família
This was our second time at Nailcote Hall, this time staying in the newer rooms, and it was very disappointing. The room was no more than adequately cleaned, the bed was uncomfortable, the shower was slippery with no grab bar, the hairdryer was just a blast of hot air, the supplied toiletries were scanty and poor quality, the safe was so high up it was virtually unusable. The evening food service in the bar was beyond painfully slow.
Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

Ulf

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024

8/10 - Boa

Chris

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
great location for nec
Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

Matt

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024

8/10 - Boa

Elizabeth

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel with gym and pool area. Didn’t try the gym but pool was good. Steam room and jacuzzi which were tried. Only stayed one night and en route to the Cotswolds.
Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

Guneet

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet, clean, lovely pool and hot tub, great breakfast.
Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

anna

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Pros - friendly attentive staff everywhere, good breakfast Cons - entrance and car park dangerous to get through, like craters! Facilities and room are dated, needs urgent repairs (like in spa area). Location not ideal next to railway Compared to other properties not worth 4 star, more like 3
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Margaret

Would like to see an upgraded changing facility in the swimming pool area.
Hospedou-se por 4 diárias em fev. de 2024

6/10 - Ok

Duncan

Viagem de negócios
Pontos positivos: Serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Natalie

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely stay and convenient for local attractions
Hospedou-se por 2 diárias em fev. de 2024

6/10 - Ok

Martin

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
This hotel has lots of character but is in need of a refresh. Had our wedding reception here in 1998 and it doesn’t appear to have been decorated since. TOILETS IN rick’s bar are badly in need of refurbishment. Wonderful hotel that just needs some TLC and bringing into the 21st Century.
Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Jamie

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Ok price , bit lack lustre stay
The Hotel is a nice building steeped in history, I was staying in the newer annex building, I have a great sized room (Willow) but not had a smell of hamsters or a rabbit hutch, I couldn't get to work out why. One radiator couldn't turn off so had to sleep with windows open and it was a very windy night. Drink prices were steep £17.00 for 2 pints I think is a lot even for a hotel. I didn't eat in the restaurant as I had heard in the whirlpool the food was very mediocre and a number of people the previous night had sent it back. So I didn't bother. Breakfast was ok... I ordered poached eggs which were hard boiled really , which always baffles me how people can get poached eggs wrong, I didn't get the items I ordered and there was a little confusion Wirth everyones orders it seemed. But all that aside everyone was polite the place is 'nice' the spa was limited but nice to have on site after a long day at a trade show. Would I return.... maybe, it was well priced but I think some standards need to be addressed to get its 4 star rating to be honest. I looked after hotel chains and it was a little lack lustre.
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Sean

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable and clean room, although slightly dated looking.
Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Tina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely hotel, delightful room and enjoyed using the pool.
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Hasnein

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One of the better hotels around, with a decent standard of room space and comfort! Service was impeccable from reception to bar to check out - top notch hotel! Tip: Ask for a room in the new wing
Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Neil

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Stuart

Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Barbara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We attended a wedding and stayed over night. Lovely old hotel. The bridal entrance down the staircase was beautiful. The staff were all very friendly and helpful. The wedding food was really lovely. The bed was very comfy, everything nice and clean. Breakfast was good, weren’t keen on the sausage myself. Overall it was a lovely stay, everyone had a great time.
Hospedou-se por 1 diária em dez.. de 2023

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Amazing staff but hotel needs a little TLC
Hospedou-se por 5 diárias em dez. de 2023

8/10 - Boa

Ian

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly and pleasant staff. Quality food and service. Room very clean and warm, a few bits of maintenance required in bathroom. Corridors look a little tired but it is an old manor so kind of in-keeping.
Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Melanie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Room was outside accessed to separate building. Room was very clean and modern. Downside was bar area was not big enough to accommodate more than 30 people and breakfast selection was not very good croissants and pain au chocolate hard. Chaotic due to event night before
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Kim

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023

8/10 - Boa

Rachael

Pontos positivos: Serviço e funcionários e conforto do quarto
Nice place but tired.
Nice exterior but a bit run down inside. Lovely grounds.
Hospedou-se por 2 diárias em out. de 2023

2/10 - Terrível

Simon

Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Thomas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel!
Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Steven

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Needs a lot of updating in bedroom Bathroom was not clean Grubby around shower screen, towel rail very dirty Tiles had grout missing Spa and swimming pool area are very dirty Staff need trained on hygiene control Staff are friendly and professional
Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Rachel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely hotel with lots of character
Lovely hotel with lots of character. Spacious, well furnished and equipped room. Would have been nice to have the radiator on on arrival as room was freezing. Good restaurant with quality food. Excellent breakfast. Great service. Pot holes need to be sorted in the drive.
Hospedou-se por 2 diárias em out. de 2023

6/10 - Ok

Perry

Disappointing four poster bedroom.
We stayed in a room with a four poster bed, which obviously cost more money. You therefore don’t expect to have mould all over the bathroom ceiling. The water pressure in the shower was far too powerful which meant spray went everywhere and probably causes the mould on the ceiling. The room was pretty dated, and needs some modernisation. A fire exit was blocked by a table in the dining room which was reported to the management. The food was good but dinner in the restaurant was overpriced. The gym was very small but ok, and the pool/jacuzzi area was nice although also needed some maintenance . Staff were friendly.
Hospedou-se por 1 diária em out. de 2023

8/10 - Boa

Johanna

Viagem de negócios
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Marco

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
We were unfortunate to be staying when a wedding was on, so parking was difficult, there was a large crowd and it was noisy till late with the party. The staff were busy and rushed and the hotel is very dated and in need of investment. The showers leaked and we had lukewarm water, additionally we were charged extra for a specific room which we did not get. Very disappointing stay and certainly not worth the price we were charged. Unlikely to make an effort to stay there again.
Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Sarah

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel and staff are lovely, we chose it for its quiet location and for its closeness to the NEC. When we arrived we saw there was a wedding on but we were away from that so it wasn’t a problem, however another party was taking place in a function room near our room. We were told it would all be finished by 12 so we thought it would be okay, but at 1 am it was still going in, there was shouting and singing in the grounds outside our room and people being very loud in the corridor outside our room as they moved from one place to another. In all we probably got 4 hours sleep. The Sunday night was as expected, very quiet and tranquil. Hotels make money off functions but a 12 midnight finish should be just that, it’s unfortunate people don’t have respect for other people and there should be ‘quiet’ areas around sleeping areas.
Hospedou-se por 2 diárias em out. de 2023

2/10 - Terrível

Luke

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awful, avoid
Terrible service, black mould on the bathroom ceiling, rude and confused staff, the spa/pool area was disgusting. If my employer hadn't been paying for the room I would have demanded a refund. This place is clearly run down and needs major investment
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Autumnal break
All in all a good 2-night stay. The only issue was the shower in the bathroom. I struggle with fixed head and height showers and this one was far too high. The angle of shower head could not be adjusted either. The small screen was fixed to the wall & bath, so the floor got soaked not me! Dinner was lovely although pricey, so we only dined here for one night. Excellent location for our trips to Warwick Castle and Cadbury World.
Hospedou-se por 2 diárias em set. de 2023

8/10 - Boa

Paul

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Tracey

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property is full of olde world charm but bathrooms need modernising - very 1980s. We had three rooms booked but unfortunately they put two of us in one building and one in another. Very good breakfast but it used to be cooked to order and now it is buffet in the hallway.
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
One huge pitty that really put a damper on what would have been a fantastic stay was the ridiculously priced lunch and dinners. The plate of samples presented, though excellently cooked and presented, was not worth the price! I am not a big eater and prefer smaller portions, but this was taking the £%@@.
Hospedou-se por 1 diária em set. de 2023

10/10 - Excelente

Miss Carole

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Another great stay
Another great stay at this hotel. Had a bit of an issue one evening with room service but it was quickly and easily resolved with no fuss
Hospedou-se por 2 diárias em set. de 2023

10/10 - Excelente

Paul

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Excellent hotel.
Very enjoyable stay at the Nailcote Hall Hotel. There was a wedding on the same night we stayed, however our room was far enough away that we weren't disturbed. Really nice hotel, friendly and helpful staff. Our son has moved to Kenilworth so we will definitely stay here again when visiting him.
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Klaus Theo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023

4/10 - Insatisfatória

Paul

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Muhammed

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Perfect place to relax and enjoy. One of the best places I have ever stayed at. Excellent staff best location. I think it’s perfect.
Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Alastair

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice weekend break staff very friendly nice location
Hospedou-se por 2 diárias em jun. de 2023

6/10 - Ok

jonathan

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Nice location, tired rooms
Needs a lick of paint in areas, but biggest concern is some form of infestation in the bathroom
Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

Tracy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful location, historic building, swimming pool was great, superb breakfast. Night staff very helpful with a request.
Hospedou-se por 1 diária em mai. de 2023

4/10 - Insatisfatória

Maria, SHEFFIELD

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We stayed here as a stopover on our way to London, and although impressive from the outside, the hotel was really rundown and shabby. The room wasn't particularly clean, with dust on the skirting boards and bedhead, a tip to a water bottle and tea bag under the dresser, and hair in the shower to name a few problems. The breakfast and dinner were delicious if a tad pricey, and the gym and pool were great (just wish we had time to use them) but we wouldn't come back, sorry!
Hospedou-se por 1 diária em mai. de 2023

6/10 - Ok

Miss

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Not enough staff
Service was great when we checked it but after that they were catering more to wedding guests. If you book the hotel try and avoid the place if they have a wedding scheduled for that period. They do not have enough staff to look after everyone. We stayed for 2 nights and didnt even get our room cleaned. I was with my kids and wasnt happy about it. I went reception to ask but no one came to clean.
Hospedou-se por 2 diárias em jun. de 2023

8/10 - Boa

kate

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em mai. de 2023

10/10 - Excelente

Roger

Hospedou-se por 1 diária em mai. de 2023

8/10 - Boa

Daniel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good hotel
Hospedou-se por 1 diária em mai. de 2023