Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 253 de 1000 avaliações" "
10 - Excelente
253
Nota 8 - Boa. 290 de 1000 avaliações" "
8 - Boa
290
Nota 6 - Ok. 210 de 1000 avaliações" "
6 - Ok
210
Nota 4 - Insatisfatória. 132 de 1000 avaliações" "
4 - Insatisfatória
132
Nota 2 - Terrível. 115 de 1000 avaliações" "
2 - Terrível
115
7,4/10
Limpeza
7,8/10
Serviço e funcionários
6,0/10
Comodidades
7,0/10
Condições e instalações da propriedade
6,4/10
Cuidado com o meio ambiente
Avaliações
2/10 - Terrível
Shannon
Viagem de negócios
22 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Blood stains on the mattress cover. Brown Roaches crawling out of baseboards & bedding. Whirlpool was deteriorating, cracked & jets laying on the side of the tub. Stained and dirty towels. I was in the room for less then 15 mins, refused refund. Worst experience I've ever had. Could not reach anyone from expedia to help.
Shannon
Hospedou-se por 1 diária em mai. de 2024
4/10 - Insatisfatória
Brent
Viagem de negócios
15 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Did not stay at property. Expedia messed up reservation and I did not stay.
Brent
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations em 17 de mai. de 2024
Dear Brent, Your feedback is important to us. We're sorry for any inconvenience. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Alexander
10 de mai. de 2024
Pontos negativos: Condições e instalações da propriedade
Alexander
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations em 17 de mai. de 2024
Dear Alexander, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Amy
Viagem em grupo
7 de mai. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
I dont feel like my room was actually cleaned. The sink was dirty, there were weird (cleanable) spots on the bathroom floor. And to top it off there was hair in my bed. The hallways and lobby were very hot and gross feeling.
The woman who checked me in was very very kind, though.
Amy
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations em 17 de mai. de 2024
Dear Amy, Your feedback is important to us. We're sorry the room fell short of your expectations. Thank you for complementing our front desk staff. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Gerald
3 de mai. de 2024
Small room probably won’t stay there again.
Gerald
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Relations em 17 de mai. de 2024
Dear Gerald, Your feedback is important to us. We're sorry for any inconvenience. Out rooms with two beds and suite rooms are quite spacious. You will like it for sure. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Renee
Viagem com a família
7 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The outside of the property looks newer than the inside!!
There isn't enough lighting in the room, there are recess lights in the ceiling and thats all!!
Our door key got stuck in our door at 5 am and we called the front desk..They came up and couldnt get the key out, so we had to switch rooms at 5 am in the morning..
The bathtub in the new room was dirty (needed some bleach to it)!! The beds were very hard and uncomfortable!!
My daughter plays travel volleyball so we stay at alot of hotels and this was the worst one ever!! We will not be back and dont recommend it!!
Renee
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Relations em 19 de abr. de 2024
Dear Renee, Your feedback is important to us. We're sorry that your room key got stuck. All our beds and mattresses are new in all rooms. Though we would prefer you to have a better experience, we would like to thank you for sharing your thoughts and hope you will give us the opportunity to serve you again in the future. We assure you this is not indicative of our otherwise standard service and accommodations. Again, sincerely apologize for any inconvenience.
2/10 - Terrível
matt
2 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
AVOID THIS HOTEL.
The room had not been cleaned from the previous guest. The pillows and sheets were full of hair. The counters were smeared. The attendant at the desk gave me a hard time about asking for clean sheets. She said I needed to bring her the dirty sheets from my room before she would give me clean sheets. We changed the sheets ourselves due to lack of staff attention.
Other guests commented on smoke alarms going off continually throughout the night and feces smeared on the front of the toilet upon arrival to their rooms.
matt
Resposta de Guest Relations em 19 de abr. de 2024
Dear Matt, Your feedback is important to us. FD could have assigned you another room. Though we would prefer you to have a better experience, we would like to thank you for sharing your thoughts and hope you will give us the opportunity to serve you again in the future. We assure you this is not indicative of our otherwise standard service and accommodations. Again, sincerely apologize for any inconvenience.
10/10 - Excelente
Susan and Charles
Viagem com a família
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property and parking were fine but getting into the lot was hindered by road work and cones.
Susan and Charles
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations em 19 de abr. de 2024
Thank you, dear Susan and Charles, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive great score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
Amy, Adger
13 de mar. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
The room was very clean.
Amy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations em 18 de mar. de 2024
Thank you, dear Amy, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive great score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
muriel
Viagem com família e crianças pequenas
10 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice hotel for an overnight stay.
muriel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations em 18 de mar. de 2024
Thank you, dear Muriel, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive great score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 - Terrível
ANDREA
8 de mar. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
ANDREA
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations em 18 de mar. de 2024
Dear Andrea, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Constance
Viagem com a família
2 de mar. de 2024
Pontos positivos: Serviço e funcionários
faucet in bathroom leaking
Constance
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 18 de mar. de 2024
Thank you, dear Constance, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. Dearly apologize for the leakage issue. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Chris
2 de mar. de 2024
Person who checked me in announced my room number for all to hear.
Chris
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Relations em 18 de mar. de 2024
Thank you, dear Chris, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. Dearly apologize for the desk person. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
Alicia
23 de fev. de 2024
Alicia
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 19 de abr. de 2024
Thank you, dear Alicia, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive great score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
Harvey
Viagem com família e crianças pequenas
20 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great experience
Harvey
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 27 de fev. de 2024
Thank you, dear Harvey, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Sandy
Viagem com a família
19 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Clean; smelled like mothballs
Sandy
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 27 de fev. de 2024
Dear Sandy, Your feedback is important to us. Glad that you like our clean room. We're sorry for the smell outside. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
sergio, Laveen
19 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great staff at front counter
sergio
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 27 de fev. de 2024
Thank you, dear Sergio, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Appreciate your comments on our staff. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
Kathi
Viagem a dois
15 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Facility was clean, room was well kept. However. the bed noise was awful. Each movement caused a metal like noise beneath the mattress.
Kathi
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Thank you, dear Kathi, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
John Mc
10 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
John Mc
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Thank you, dear John, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Viajante verificado
Viagem com a família
8 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The individual who checked us in was friendly and helped replacing hair dryer. The tub desperately needs to fix the drainage issue.
Viajante verificado
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Dear Guest, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Fiseema
6 de fev. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Older facility, cleanliness need improvement
Fiseema
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Dear Fiseema, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Travis
6 de fev. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hotel issues
Bugs were in their room, mirror broken, door knob broken.
Travis
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Dear Travis, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
George
4 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
George
Hospedou-se por 1 diária em fev. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Thank you, dear George, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Cindy
2 de fev. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Cindy
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Dear Cindy, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
Nyiesha
Viagem a dois
31 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was ok
Nyiesha
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Thank you, dear Nyiesha, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
Lee
22 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lee
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Thank you, dear Lee, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Angela
Viagem com a família
16 de jan. de 2024
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
Angela
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Dear Angela, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
Ronald
Viagem com a família
9 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ronald
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Thank you, dear Ronald, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 - Terrível
Yanique
9 de jan. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Horrible stay! Everything is outdated & the bathroom was dirty. The pillows were flat and even the coffee packets were expired!
Free breakfast meant cold cereal and a packet of instant oatmeal (without any hot water) and watery orange juice with no fruit.
The front desk staff wasn’t friendly at all.
Yanique
Resposta de Guest Relations em 16 de fev. de 2024
Dear Yanique, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. We have hot breakfast as well like sausage biscuits and egg patty on other side of the breakfast area. Hot water is available through coffee machine. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 - Terrível
Patricia, Welland
Viagem a dois
3 de jan. de 2024
Pontos negativos: Comodidades
Poor cleanliness in bathroom. Floor of shower is stained . No counters to rest a bag in there.The bed was extremely noisy. Sounded like sheet metal being hit when exiting bed. Pillows were disgusting. We had to exchange rooms , even though we needed a disabled shower area .
Patricia
Hospedou-se por 1 diária em jan. de 2024
Resposta de Guest Relations em 16 de fev. de 2024
Dear Patricia, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD about room issue, they would have assign you a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
Jack
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Okay
Jack
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relations em 16 de fev. de 2024
Thank you, dear Jack, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Jonathan
26 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jonathan
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relations em 16 de fev. de 2024
Thank you, dear Jonathan, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 - Terrível
Mariam
22 de dez. de 2023
Pontos negativos: Serviço e funcionários e comodidades
When I did the booking, I did not ask for a handicapped room, and when I came in the hotel, they’ve given me a completely handicapped room, and when I went to the front desk for the manager to just change my room, they said no it’s done through Expedia contact them they will do it. I don’t understand. What’s the big deal I’m not asking for an upgrade or anything but really unsatisfied with the service And the staff of the hotel would not recommend it to anybody.
Mariam
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relations em 16 de fev. de 2024
Dear Mariam, Your feedback is important to us. We're sorry the room issued to you. This issue could have resolved easily. We are looking in to this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
margaret
12 de dez. de 2023
margaret
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relations em 16 de fev. de 2024
Dear Margaret, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Jack
Viagem com a família
11 de dez. de 2023
Pontos positivos: Limpeza
Pontos negativos: Comodidades
You would think a property that was advertised under the Wyndham name would have cable tv. IT DID NOT. Local channels only. Some didnt come with volume only cc. A complete joke. Would not reccomend unless you are a book reader.
Jack
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relations em 18 de dez. de 2023
Dear Jack, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD about TV, they would have assign you a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
Jean Louis
2 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bien et au calme
Juste de passage, simple et agréable.
Jean Louis
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Guest Relations em 18 de dez. de 2023
Thank you, dear Jean Louis, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Juanita
Viagem com a família
27 de nov. de 2023
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
The bathroom had roaches . And staff was very concerned about it.
Juanita
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Guest Relations em 18 de dez. de 2023
Dear Juanita, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Blair
19 de nov. de 2023
Blair
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations em 18 de dez. de 2023
Thank you, dear Blair, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 - Terrível
Teresa
14 de nov. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The room was clean the tube was nasty the toilet had blood on it
Teresa
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations em 17 de nov. de 2023
Dear Teresa, Your feedback is important to us. We're sorry the room fell short of your expectations. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Richard
Viagem com a família
14 de nov. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Check in staff ok, check out staff very unfriendly. Could not take a shower, absolutely no warm or hot water. Leaking fridge, terrible loud noise all night. Dirty floor and towels left in room from previous night, small room, uncomfortable beds, terrible breakfast with almost nothing available. Will NEVER book again and suggest Expedia delete this hotel from system.
Richard
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations em 17 de nov. de 2023
Dear Richard, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Larry
11 de nov. de 2023
Pontos negativos: Condições e instalações da propriedade
Needs to be updated. Rooms are old, looking and dirty looking ones. Not very happy with my stay would not stay there again.
Larry
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Guest Relations em 17 de nov. de 2023
Dear Larry, Your feedback is important to us. We're sorry the room fell short of your expectations. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Christopher
Viagem a dois
6 de nov. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The property was old and room showed it mostly in the bathroom area
The bed needs to be replaced
Christopher
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations em 17 de nov. de 2023
Dear Christopher, Your feedback is important to us. We're sorry the room fell short of your expectations. We recently changed all bed frames and mattresses. Your comments are sent to manager for the review. Hope you like other amenities we provide and cleanliness. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 - Insatisfatória
Jeff
Viagem com a família
5 de nov. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Upon check-in, our room did not seem clean. There was dust on tabletops & around ledges. The bathroom didn't seem sanitary or clean. There was damage to the tub and wall oulets that wasn't repaired & could be safety issues. We opted not to stay the night.
Jeff
Hospedou-se por 1 diária em nov. de 2023
Resposta de Guest Relations em 17 de nov. de 2023
Dear Jeff, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD about issues, they would have upgrade your room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
Rebecca
30 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay
Great place for a shopping weekend
Rebecca
Hospedou-se por 2 diárias em out. de 2023
6/10 - Ok
Joslyn
29 de out. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Joslyn
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations em 17 de nov. de 2023
Thank you, dear Joslyn, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
Kevin
Viagem com a família
28 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Kevin
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations em 17 de nov. de 2023
Thank you, dear Kevin, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect 10 score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 - Ok
Brenda
Viagem a dois
27 de out. de 2023
Pontos positivos: Condições e instalações da propriedade
Good location. Convenient to dining options and easy in to hiway to go to Tuscaloosa.
Brenda
Hospedou-se por 2 diárias em out. de 2023
Resposta de Guest Relations em 17 de nov. de 2023
Thank you, dear Brenda, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. Glad that you like our location, and hop you liked hotel cleanliness and other amenities we provide. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
Melissa
Viagem com a família
22 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent
Our trip was just an overnight stay. I would definitely stay here again. I highly recommend it.
Melissa
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations em 27 de out. de 2023
Thank you, dear Melissa, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect 10 score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 - Boa
Craig
Viagem com a família
7 de out. de 2023
Pontos positivos: Limpeza
Convenient location to retail & dining areas.
Craig
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations em 18 de out. de 2023
Thank you, dear Craig, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Glad that you liked our location. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 - Excelente
Delron
6 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good quiet place
Delron
Hospedou-se por 1 diária em out. de 2023
Resposta de Guest Relations em 18 de out. de 2023
Thank you, dear Delron, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.