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Avaliações de ibis Coventry Centre

3 out of 5
ibis Coventry Centre
Mile Lane, Coventry, England

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 209 de 687 avaliações" "
Nota 8 - Boa. 298 de 687 avaliações" "
Nota 6 - Ok. 109 de 687 avaliações" "
Nota 4 - Insatisfatória. 45 de 687 avaliações" "
Nota 2 - Terrível. 26 de 687 avaliações" "

8,2/10

Limpeza

8,4/10

Serviço e funcionários

7,8/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Pamela

Pontos positivos: Limpeza e serviço e funcionários
Convenient for rail station and also City Centre, both easily walkable. Security was lax, reception unattended, anyone could walk in. No hand towel in room.
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Saoirse

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff are very friendly and helpful. The bed was really comfortable and had a quiet room so I slept well
Hospedou-se por 1 diária em abr. de 2024
Resposta de Diana em 29 de abr. de 2024
Dear Saoirse,We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,DianaReception Manager Ibis Hotel Coventry Centre

8/10 - Boa

Aileen

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient for the conference being attended but some traffic noise as on a main junction.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Diana em 20 de abr. de 2024
Dear Aileen, Thank you for your feedback, we are glad that you enjoyed your overall stay with us. We are looking forward welcoming you back in the near future.

8/10 - Boa

Cornelis

Hospedou-se por 1 diária em abr. de 2024
Resposta de Diana em 10 de mai. de 2024
Dear Cornelis, Thank you for your feedback.

8/10 - Boa

Neil

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good value good location suited my needs well
Hospedou-se por 1 diária em mar. de 2024
Resposta de Diana em 6 de abr. de 2024
Dear Neil, Thank you for your feedback , we are happy you enjoyed your stay with us .

8/10 - Boa

Carol

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a 2 night stay and room was big warm and bed comfy. I stayed with my bf. I know Coventry well. Ibis is about 8 mins walk to the city. Shops good and coffee shops. Car park charges reasonable. Staff friendly. Did ask for more milk and coffee for room. Never had breakfast. Shame no mini fridge would have made it almost perfect. We had room 106 some people drunk outside woke up at 1.20am phoned reception to be told they had already been asked to be quiet he must’ve told them as it went quiet 7 of them sat outside shouting etc.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Diana em 6 de abr. de 2024
Dear Carol,We very much appreciate your comments regarding your stay at the Ibis Coventry Centre. We are happy to read that you enjoyed your overall stay with us.

8/10 - Boa

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
The hotel is close to the station. The staff were friendly and helpful. The room was adequate, but no storage space for clothes other than a hanging rail. Likewise, no shelf in the bath room to put the basics. We had to use our suitcase as storage, for the 3 night stay. Light sleepers, be aware of traffic noise.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Diana em 6 de abr. de 2024
Dear John,We very much appreciate your comments regarding your stay at the Ibis Coventry Centre. We are happy to read that you enjoyed your overall stay with us .

10/10 - Excelente

Gillian

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Diana em 28 de mar. de 2024
Dear Gillian,Thank you for your feedback.

10/10 - Excelente

Najah

Hospedou-se por 1 diária em mar. de 2024
Resposta de Diana em 31 de mar. de 2024
Dear Najah,Thank you for your feedback.

10/10 - Excelente

michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Diana em 28 de fev. de 2024
Dear Michael ,Thank you for your feedback

10/10 - Excelente

Austin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Diana em 25 de fev. de 2024
Dear Austin, Thank you for your feedback

8/10 - Boa

Nicholas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice enough hotel, a little misleading to call it Coventry Centre but it’s not far from the town. A lot of noise from 7am outside was disruptive. Didn’t have any interactions with staff and didn’t try and food or drinks so can’t comment. Room was comfortable and modern, bed was big and soft.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Diana em 20 de fev. de 2024
Dear Nicholas , Thank you for your feedback, we are happy to read that you enjoyed your overall stay with us .

10/10 - Excelente

Vinod kumar

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pretty decent
Hospedou-se por 1 diária em fev. de 2024
Resposta de Diana em 20 de fev. de 2024
Thank you for your feedback

6/10 - Ok

Shukri

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Okay however with the bar at the entrance and noise made going with family uncomfortable
Hospedou-se por 1 diária em fev. de 2024
Resposta de Diana em 25 de fev. de 2024
Dear Shukri, Thank you for your Feedback

8/10 - Boa

Dave

Hospedou-se por 1 diária em fev. de 2024
Resposta de Diana em 17 de fev. de 2024
Dear Dave, Thank you for your feedback and we hope to see you again in the near future.

10/10 - Excelente

Ella

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy check in, lovely staff and good value for money
Hospedou-se por 1 diária em fev. de 2024
Resposta de Diana em 8 de fev. de 2024
Dear Ella,We very much appreciate your comments regarding your stay at the Ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,DianaReception Manager Ibis Hotel Coventry Centre

10/10 - Excelente

Jacksen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It wasn’t as soundproof
Hospedou-se por 1 diária em fev. de 2024
Resposta de Diana em 4 de fev. de 2024
Dear Jacksen, Thank you for your feedback . We hope to welcome you back again in the near future .

10/10 - Excelente

Carol

Functional hotel - good value and staff were lovely. Breakfast was good
Hospedou-se por 1 diária em jan. de 2024
Resposta de Diana em 3 de fev. de 2024
Dear Carol,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Diana Reception Manager Ibis Hotel Coventry Centre

8/10 - Boa

Grace

Hospedou-se por 1 diária em jan. de 2024
Resposta de Diana em 23 de mar. de 2024
Dear Grace ,Thank you for your feedback

8/10 - Boa

Nicholas

Pontos positivos: Serviço e funcionários
First Ibis
Decent cheap hotel for a one night stay. Decent shower and to be fair provided extras. Breakfast was nice and plenty of it.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Diana em 28 de jan. de 2024
Dear Nicholas,We very much appreciate your comments regarding your stay at the Ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Hotel Coventry Centre

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great find
Stayed over for a music festival, the hotel is nicely situated about a ten minute walk into the centre, freindly reception staff welcomed us and sorted us out very quickly, breakfast was included, fairly basic but all cooked well and tasty, the best part was it was served right up to 12 o'clock was fab especially after a heavy night. We will return when back in Coventry. Thanks
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Diana em 28 de jan. de 2024
Dear David,We very much appreciate your comments regarding your stay at the Ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,DianaReception Manager Ibis Hotel Coventry Centre

10/10 - Excelente

Desmond

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great location
I would stay here again it was very convenient if you are going to Hmv literally 11 minutes walk.The breakfast was spot on and staff were very friendly.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Diana em 28 de jan. de 2024
Dear Desmond,We very much appreciate your comments regarding your stay at the Ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,DianaReception Manager Ibis Hotel Coventry Centre

6/10 - Ok

Abigail

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Well I am glad I only had to stay for one night. This was a poor hotel. The room was freezing and only got worse at night. Had to put the electric heater on and keep it on as the heating didn't work. There was stains on the bed sheets and curtains which were very noticable. Also the room was very small with not much storage space. The bathroom was poorly designed supposed to be a wet room well it was like being in a portaloo. The shower flooded after having it on for a minute and didn't drain well which meant when we went to the toilet we were walking in cold water. The water also leaked under the door and near to the bed. The hall way smelt like someone had been chain-smoking a joint all night. The smell of weed was absolutely disgusting. I expect better.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Diana em 17 de jan. de 2024
Dear Abigail,Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - Boa

Lar

Viagem em grupo
Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Diana em 17 de jan. de 2024
Thank you for your feedback

10/10 - Excelente

Konstantin

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Diana em 17 de jan. de 2024
Thank you for your feedback

8/10 - Boa

Keisha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The bed head was too close to the window so i felt a draft on my head. The chair in the disabled wet room screws where rusty i was afraid it would give way. The staff were friendly .
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Diana em 3 de fev. de 2024
Dear Keisha,Thank you for your feedback, we are happy to read that you enjoyed your overall stay with us .I am sorry to hear that there was a small maintenance issue in the room , please accent my apology for any inconvenience caused, this was reported to our maintenance department .We hope to welcome you back in the near future.Sincerely,DianaReception Manager Ibis Hotel Coventry Centre

10/10 - Excelente

Michael, Fairford

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A great hotel in the centre for cost conscious travellers wanting a safe, clean and comfortable stay with convenient parking on site. I will definitely stay again.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Diana em 22 de dez. de 2023
Dear Michael,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 - Ok

Jagdish

Viagem de negócios
Pontos negativos: Limpeza
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Diana em 14 de dez. de 2023
Dear Jagdish, Thank you for your feedback.

8/10 - Boa

Derek

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Diana em 9 de dez. de 2023
Dear Derek, Thank you for your feedback

8/10 - Boa

Robin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice place
Hotel is nice and in a good location. Disappointed with the price, it seemed expensive for an IBIS £98 for a night B&B and then charged £6 to park the car. Bad for a Saturday night
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Diana em 9 de dez. de 2023
Dear Robin, Thank you for your feedback.We are happy to read that you enjoyed your overall stay with us .Our prices are competitive, we always encourage guests to book in advance for the best available rate. Hopefully we can welcome you again in the future.

4/10 - Insatisfatória

Aidan

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
Smelled of sewer
Place smelled of sewer. £6.50 for a pint of cheap lager is extortion.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Diana em 2 de dez. de 2023
Dear Aidan,Thank you for taking the time to tell us about your experience at the Ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

4/10 - Insatisfatória

Will

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Diana em 2 de dez. de 2023
Dear Will, Thank you for your feedback

8/10 - Boa

Natalie

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Staff were friendly, room clean and comfortable, breakfast good. What I didn't like was that if you arrive early, they want to charge you to check in early even if the room is ready and no further work needs to be done. I have worked in the travel industry for 20 years and have never seen this before, it feels like a desperate money-grabbing policy with little thought to quality of service or comfort to the guest.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Diana em 9 de dez. de 2023
Dear Natalie, Thank you for your feedback.We are happy to read that you enjoyed your overall stay with us .However we are part of the Accor chain and our regular check in time stars from 3pm and we like other hotels across the world offer early check in options for a small fee.

8/10 - Boa

Stephen

Viagem de negócios
Pontos positivos: Serviço e funcionários e conforto do quarto
Good standard apart from smelly bathroom
Better stay this week as last week the bar had no soft drinks. Which hotel manages to run out of soft drinks. Standard is what you would expect of an Ibis. Only issue I had was the bathroom was really smelly. I reckon they are having problems with their drains. My colleague had to move rooms during the night due to the stench in his room 😂
Hospedou-se por 1 diária em nov. de 2023
Resposta de Diana em 10 de dez. de 2023
Dear Stephen,Thank you for your feedback

10/10 - Excelente

Harry

Hospedou-se por 1 diária em nov. de 2023
Resposta de Diana em 22 de nov. de 2023
Dear Harry, Thank you for your feedback

10/10 - Excelente

Graham

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Have used this hotel a number of times as an easy walk from rail station and city centre …… all good apart from one point this time around …. Asked to check in early as train hassles en route (as usual!!) but was asked for a £10 early check in fee only one hour before 15:00 …. I declined but they did let me leave bags … think as there was my empty room sat there a few steps away that was a bit tight!!! Discretion Mr Manager ????? Thanks otherwise
Hospedou-se por 1 diária em nov. de 2023
Resposta de Diana em 10 de dez. de 2023
Dear Graham, Thank you for your feedback

8/10 - Boa

Paul

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Diana em 11 de nov. de 2023
Dear Paul,Thank you for your feedback .Sincerely,DianaReception Manager Ibis Hotel Coventry Centre

2/10 - Terrível

Graham

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stay away from this hotel
Very upsetting when you book hotels for you and your colleagues and 2 of the 3 rooms allocated are unacceptable. One room had no heating and the other had a really bad sewage problem (that the hotel were aware of) Hotel full so no other rooms offered. Really poor service
Hospedou-se por 1 diária em nov. de 2023
Resposta de Diana em 11 de nov. de 2023
Dear Graham,Thank you for taking the time to tell us about your experience at the Ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,DianaReception Manager Ibis Hotel Coventry Centre

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It does the job
I booked this hotel last minute due to a family emergency. The hotel felt safe to stay in and offered breakfast at an extra cost. The only thing that really let it down is that they charge you £6 on arrival to use their car park. I feel this should be included in the price as you are using their facilities and this isn’t stated on initial booking.
Hospedou-se por 1 diária em out. de 2023
Resposta de Diana em 4 de nov. de 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Coventry Centre.We are happy to read that you enjoyed your overall stay with us . However we do advertise only information about our parking and any additional fees.Thank you again for sharing your experience, and we hope to see you again in the near future.

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice comfty stay
Comfty staff friendly evening food was nice. Breakfast didn't bother payed half the price at maccy's £15 each was well over priced only downside.
Hospedou-se por 1 diária em out. de 2023
Resposta de Diana em 4 de nov. de 2023
Dear David,We are happy to read that you enjoyed your overall stay with us .Thank you again for sharing your experience, and we hope to see you again in the near future.

10/10 - Excelente

Richard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel for access to the centre.
Nice clean rooms, friendly staff and within easy walking distance of the centre.
Hospedou-se por 1 diária em out. de 2023
Resposta de Diana em 4 de nov. de 2023
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - Excelente

Glenis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em out. de 2023
Resposta de Diana em 29 de out. de 2023
Dear Glenis, Thank you for your feedback

10/10 - Excelente

Chris

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Access to city centre
Hospedou-se por 1 diária em out. de 2023
Resposta de Diana em 15 de out. de 2023
Dear Chris Thank you for your feedback, we hope to see you again in the near future.

6/10 - Ok

Remi

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
The staff are very welcome and helpful
Hospedou-se por 2 diárias em out. de 2023
Resposta de Diana em 29 de out. de 2023
Dear Remi, Thank you for your feedback

10/10 - Excelente

Emma

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Diana em 8 de out. de 2023
Dear Emma,Thank you very much for staying with us and we appreciate your feedback. Kind RegardsIbis Coventry Centre

10/10 - Excelente

Simon

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2023
Resposta de Diana em 1 de out. de 2023
Thank you for your feedback

10/10 - Excelente

Simon

Hospedou-se por 1 diária em set. de 2023
Resposta de Diana em 15 de out. de 2023
Dear Simon Thank you for your feedback, we hope to see you again in the near future.

8/10 - Boa

Alexander Leslie

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Ibis in Coventry
Unfortunately the air conditioning unit would heat but not cool spoiling a very good stay
Hospedou-se por 2 diárias em set. de 2023
Resposta de Diana em 23 de set. de 2023
Dear Alexander, Please accept our apologies for any inconvenience caused due to the faulty air conditioning.

8/10 - Boa

Hiroshi

Hospedou-se por 3 diárias em set. de 2023
Resposta de Diana em 23 de set. de 2023
Thank you for your feedback

4/10 - Insatisfatória

Faith

Hospedou-se por 1 diária em set. de 2023
Resposta de Diana em 23 de set. de 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.