Piscina

Avaliações de Comfort Inn Birmingham Homewood

2.5 out of 5
Comfort Inn Birmingham Homewood
226 Summit Pkwy, Homewood, Birmingham, AL

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 432 de 1000 avaliações" "
Nota 8 - Boa. 332 de 1000 avaliações" "
Nota 6 - Ok. 116 de 1000 avaliações" "
Nota 4 - Insatisfatória. 73 de 1000 avaliações" "
Nota 2 - Terrível. 47 de 1000 avaliações" "

8,4/10

Limpeza

8,6/10

Serviço e funcionários

7,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Rodolfo, Houston

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Keep your vehical doors locked and items out of site. Place was clean but locals are overly curious of your vehicle
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Devlin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager em 14 de mai. de 2024
Dear Devlin,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

6/10 - Ok

Yeosup

Viagem de negócios
I liked their staffs who were friendly and kind
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hotel Manager em 14 de mai. de 2024
Dear Yeosup,Thank you for your great feedback. We're thrilled to hear that our staff made a positive impression on you during your stay. Being friendly and kind is at the heart of our service philosophy, and we're glad that it contributed to your overall experience. We hope to welcome you back soon for another wonderful stay!Sincerely, Hotel Manager

10/10 - Excelente

Marsha, OKTAHA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great accommodations! Check in was easy. Thank you!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager em 14 de mai. de 2024
Dear Marsha,Thank you for your wonderful feedback. We're delighted to hear that you had a great experience with us! Making check-in easy and providing comfortable accommodations is our goal, and we're glad we could meet your expectations. We look forward to hosting you again in the future!Sincerely, Hotel Manager

8/10 - Boa

Marion

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager. em 11 de mai. de 2024
Dear Guest,Thank you for the review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 - Excelente

Matt

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff!
Hospedou-se por 2 diárias em mai. de 2024

6/10 - Ok

Charmayne

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
I
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hotel Manager em 8 de mai. de 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your input and would love to learn more about your experience to improve in the future. If there are specific areas you feel we could enhance, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a better stay next time.Sincerely, Hotel Manager

10/10 - Excelente

Emily

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good hotel for a quick stop stay. Clean and convenient. Would stay again.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager. em 4 de mai. de 2024
Dear Guest,Thank you for the review. We are glad to hear that you had a clean and convenient stay with us. We strive to provide our guests with a comfortable and hassle-free experience, and that we meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Manager.

10/10 - Excelente

Cathryn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Although breakfast was early, 6 to 9, it was fairly good. There was good variety and the staff were diligent in restocking and cleaning tables. The bed was very comfortable! The location provided easy access to the main highway & about 20 minutes from the airport.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Hotel Manager em 2 de mai. de 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast selection and found our staff attentive. It's great to know that you found our beds comfortable and appreciated the convenient location. We hope to welcome you back soon for another pleasant stay!Sincerely, Hotel Manager

10/10 - Excelente

Kristi

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and friendly staff. Convenient to the Children’s Hospital. Beds are comfy. Was able to rest well.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 2 de mai. de 2024
Dear Guest,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our hotel very clean with friendly staff. It's great to know that our convenient location near the Children's Hospital served you well, and we're pleased you enjoyed the comfort of our beds for a restful stay. We hope to welcome you back soon for another pleasant visit!Sincerely, Hotel Manager

10/10 - Excelente

Vincent

Viagem de negócios, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Enjoyed my stay.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager. em 29 de abr. de 2024
Dear Guest,Thank you for your kind review. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

10/10 - Excelente

Moira

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was clean and pleasant. I had a problem with low water pressure, and the staff immediately gave me a different room. Nice place.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager. em 29 de abr. de 2024
Dear Guest,Thank you for the review. We are delighted that you were pleased with the excellent service from our staff, the cleanliness of your room, and the convenient location of our hotel. Guests who stay with us are delighted in most cases. We're dedicated to always rating as the best hotel in the area. We're evolving over time and you can be sure that your next stay will be nice. I hope that you will choose to stay again.Sincerely, Hotel Manager.

8/10 - Boa

John

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Friendly cour
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hotel Manager em 30 de abr. de 2024
Dear Guest,Thank you for your review! We're delighted to hear that you found our staff friendly. If there's anything else we can do to enhance your experience during your next stay, please let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

6/10 - Ok

Billionna

Viagem de negócios
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Place was okay for a limited stay not to much areas to walk around to eat.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 2 de mai. de 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your perspective and understand the importance of convenient dining options. We're continuously striving to enhance our guests' experience and will take your comments into consideration for future improvements. We hope to welcome you back for another stay soon.Sincerely, Hotel Manager

8/10 - Boa

Alex

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Highlight was that beds were very comfortable. Clean room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager. em 27 de abr. de 2024
Dear Guest,Thank you for the review. We are pleased to hear that you found the beds to be very comfortable and the room clean. We take serving our guests very seriously and are very pleased that we met your needs so well. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager.

10/10 - Excelente

Hannah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Grateful for the price coming from out of town for medical appts. Location was convenient to UAB and Kirklin Clinic. Very nice staff and clean facilities and room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 24 de abr. de 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our location convenient for your medical appointments and that you appreciated our clean facilities and friendly staff. Your comfort and satisfaction are important to us, and we're grateful for the opportunity to serve you. If you ever need accommodations in the area again, we'd be honored to welcome you back.Sincerely, Hotel Manager

6/10 - Ok

Andy

Viagem a dois, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
I have a 3 year old that likes to go into the pool -- weather was a little cool but even though the water would be a bit cool as well, there was no reason I could see that the pool was closed -- HUGE disappointment -- Our room overlooked the pool which made it worse for him -- when asked why the pool was closed I was tol the water was a little cool that day -- again, not a reason to close it -- I asked if it was possible to allow swimming -- I was told no -- basically i had no recourse. Also, the lobby coffee was sub-par in my opinion. A one-half refund would make me happy -- but still doesn't make up for a disappointed 3 year-old. :(
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager. em 23 de abr. de 2024
Dear Guest,Thank you for staying with us. I’m very sorry that you were not completely satisfied with your stay here. You can be sure that we're always working to be the highest-rated hotel in the area. We're committed to our goal of a perfect stay for you next time. I hope that you will visit us again.Sincerely,Hotel Manager.

10/10 - Excelente

Jayi, Crawford

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was clean, beds comfortable, 10 minutes from UAB which is our reason for staying.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager. em 20 de abr. de 2024
Dear Guest,Thank you for commenting. We are thrilled that you were pleased with the cleanliness of your room, the comfort of the beds, and the convenient location. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 - Excelente

Cammie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was great. AND, no carpet! Room is clean!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager. em 20 de abr. de 2024
Dear Guest,Thank you for the review. I am thrilled to note that you liked the staff service, clean room, and had a good experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to having you with us many times in the future.Sincerely,Hotel Manager.

2/10 - Terrível

Kevin

Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager. em 3 de mai. de 2024
Dear Kevin,Thank you for the feedback. I’m very sorry that you were not completely satisfied with your stay here. We have taken note of these comments to make sure we do better than ever for future guests. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely,Hotel Manager.

8/10 - Boa

DANIEL

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fair price for the quality provided
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager. em 6 de abr. de 2024
Dear Guest,Thank you for the review. We are pleased to hear that you found the price of our product/service to be fair in relation to the quality provided. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again in the future.Sincerely,Hotel Manager.

6/10 - Ok

EBONIE

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The sheets were clean. However, this property is not convenient. It is not within walking distance of anything except a burger place right outside. My room (511) had a, clearly broken, counter and toilet paper holder in the bathroom. The front desk and maintenance seemed surprised. I did make sure to tell at least 3 front desk staff members. The floor was very dirty. I had to request that it be mopped. The tables in the dining area was not the cleanest on any of the 3 mornings we dined.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Manager. em 6 de abr. de 2024
Dear Guest,Thank you for your stay. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

6/10 - Ok

Danika

Viagem com a família
No food options nearby, the hallways and elevators smelled musty, and the quality of the breakfast was what I would have expected with a Motel 8. The front desk manager was also agressive and rude to her staff.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager. em 2 de abr. de 2024
Dear Guest,Thank you for writing the review. I’m sorry that we couldn’t provide the quality of experience that you desired. You can be sure that we will use your comments as we change and improve, and your review will make a difference. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

4/10 - Insatisfatória

Vanessa

Viagem de negócios
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e comodidades
I didn’t like the fact that I called when out bus was running late and was given attitude about me checking in late as if my room wasn’t already paid for and then the air conditioning was very poor we were sweating every night and I had surgery and needed the air conditioning to be cold it seem to have one of those management controls preset to 70 degrees it would come on and go off in 2 mins we recorded it to be sure cause it’s not like we were getting any rest. I call front desk they said nothing was wrong with the air but no I would not recommend staying there also strays were coming in trying to get in the breakfast room
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager. em 2 de abr. de 2024
Dear Guest,Thank you for writing the review. I’m sorry that several issues combined to make your stay less than desirable. You can be sure that we're always working to be the highest-rated hotel in the area. We're improving daily and are certain that your next experience will be great. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 - Excelente

Randy

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice place to stay.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager. em 1 de abr. de 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our place to be a nice place to stay. Providing a pleasant and comfortable experience for our guests is our top priority, and that we succeeded in doing so for you. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager.

8/10 - Boa

Lee, Rockford

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager. em 1 de abr. de 2024
Dear Guest,Thank you for the review. We are happy to hear that you enjoyed your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon. Sincerely,Hotel Manager.

6/10 - Ok

Samantha

Viagem com a família
Pontos negativos: Serviço e funcionários
Upon check-in, it was very hard to communicate with staff. Overall room was fine, we reserved a double queen and received 2 full beds which made for a tight fit with 4 occupants.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager. em 30 de mar. de 2024
Dear Guest,Thank you for providing the review. It's nice to see that you had an overall good experience with us. But, we apologize that we didn't live up to your expectation in some way. We will use your comments as we change and improve. We're sure we can go above and beyond for you next time. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

10/10 - Excelente

Devin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice property and everything was clean. Check in was super easy and staff was nice when doing so, even checking in an hour early.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Staff em 25 de mar. de 2024
The staff would like to thank you for your for your kind response in noticing there hard work,

8/10 - Boa

i_am_erin_

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager. em 26 de mar. de 2024
Dear Guest,Thank you for the feedback. We are delighted to hear that we were able to provide you with a great experience. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We appreciate your loyalty and are excited to have the opportunity to host you multiple times in the future. Sincerely,Hotel Manager.

10/10 - Excelente

DeWayne

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I would stay here again, was very clean
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager. em 25 de mar. de 2024
Dear Guest,Thank you for the comments. We are glad to hear that you had a positive experience during your stay with us and that you found our hotel to be very clean. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to the opportunity to welcome you back. Sincerely,Hotel Manager.

10/10 - Excelente

Amy

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Property was clean and quiet.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager. em 25 de mar. de 2024
Dear Guest,Thank you for the review. We are delighted to hear that you found our property to be clean and quiet during your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

8/10 - Boa

Valen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Staff em 22 de mar. de 2024
Thank you, we try our best.

6/10 - Ok

Michelene

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Called down to front desk for extra toilet paper and he pretty much said come get it! No room service for housekeeping???
Hospedou-se por 1 diária em mar. de 2024
Resposta de Staff em 22 de mar. de 2024
Sorry we do apologize, Head housekeeper will look into this. Thank you for bringing it to our attention.

10/10 - Excelente

Jacquator

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Staff em 22 de mar. de 2024
It was pleasure to have you as our guest.

10/10 - Excelente

Pablo, new york

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager. em 19 de mar. de 2024
Dear Guest,Thank you for the review. We are happy to hear that you enjoyed your stay. We take great pride in serving guests well, and I’m glad we’re meeting and exceeding expectations. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

8/10 - Boa

Valerie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very nice and helpful. The facilities needed a little updates but it was very clean. I would stay again
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Staff em 17 de mar. de 2024
Thank you,

4/10 - Insatisfatória

Janson

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Accidentally booked for an extra night. Contacted Expedia immediately and Expedia called front desk at hotel. Front desk advised Expedia rep not to cancel my reservation bc rooms were limited and I may not be able to rebook. Chris from the hotel said he would note my reservation and I wouldn’t be charged for the extra night that I wasn’t staying. Upon check in, this was all confirmed. Upon check out, front desk “manager” Nicky would not agree to these terms and charged me for the extra night plus an “early checkout fee”. P.S. I have screenshots from the conversation with Expedia rep.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Staff em 17 de mar. de 2024
Hello Janson Glidewell,Sorry it took so long in getting back to you as doing some research in to this it seams Expedia for got to mention your rate would change as you where not staying the 3 nights to get the promo discount therefore a surcharge would apply upon check out. and if there was a balance due to you it would be refunded or if the rate was greater then the discount would be owed to the hotel. In future please get Expedia to change your reservation to correct dates.Kind regards

10/10 - Excelente

steve

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager. em 16 de mar. de 2024
Dear Steve,Thank you for the feedback. I’m pleased we were able to provide you with a great experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to serving you again soon.Sincerely,Hotel Manager.

4/10 - Insatisfatória

Ajelique

Viagem de negócios, Viagem com família e crianças pequenas
The hotel had a terrible urine scent throughout and smelled especially strong in the rooms
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager. em 10 de mar. de 2024
Dear Guest,Thank you for bringing this matter to our attention. We deeply apologize for the unpleasant experience you had during your stay. We have immediately addressed this issue with our housekeeping and maintenance teams to investigate and rectify the situation. We appreciate your feedback and will take the necessary steps to ensure that this does not happen again in the future. I hope that you will visit us again.Sincerely,Hotel Manager.

10/10 - Excelente

RETRICIA

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Exceptional service. Front desk staff was always friendly & accommodating. The room was clean & fresh
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Hotel Manager. em 10 de mar. de 2024
Dear Guest,Thank you for the great comments. We are delighted to hear that you had a positive experience, found the staff to be friendly and accommodating, and enjoyed a clean and comfortable room during your stay. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again as soon as possible.Sincerely,Hotel Manager.

8/10 - Boa

Emily

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We came to tour a college in Birmingham and chose comfort inn to stay while we were there. The hotel was fine, the staff were kind and helpful. Breakfast was good and it was a clean facility. We didn’t need anything spectacular as it was just a place to lay our heads for the nights we were there. Unfortunately plans changed when we got out of the airport. We didn’t realize how rough the area surrounding the college and this hotel were. The morning we left we heard some awful news stories that confirmed my daughter would not be attending school there. The hotel accommodated us by canceling our rooms and refunding the other two nights we weren’t going to stay. The young man J was very kind and patient and worked with us. He was there when we arrived and again the next morning and the whole time had a smile on his face and was beyond helpful going the extra mile. This is a good place to stay if you are choosing to come to Birmingham.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hotel Manager. em 8 de mar. de 2024
Dear Emily,Thank you for commenting. I'm delighted to hear that you had a wonderful experience with our friendly and helpful staff, enjoyed the cleanliness of your room, appreciated the nice location, and enjoyed a good breakfast. Our team works hard to provide exceptional service and create a comfortable and enjoyable environment for our guests. We hope to have the pleasure of serving you again in the future. Sincerely,Hotel Manager.

6/10 - Ok

maria

Viagem a dois
Dated, ok for one nite of travel Very busy to drive around to find a meal Nothing within walking of hotel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager. em 2 de mar. de 2024
Dear Maria,Thanks for the contribution you have made through this review. It's nice to see that you had an overall good experience. However, we apologize that we didn't live up to your expectations in some way. We shall definitely work on your observations. You can expect a further improved stay next time. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely,Hotel Manager.

8/10 - Boa

Reginald

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager. em 21 de mar. de 2024
Dear Guest,Thank you for the review. I’m very glad that our hotel impressed you in so many ways. Our goal and aim is to make your next visit with us overwhelmingly positive. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 - Excelente

Verlisa

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was nice, when you first enter the lobby it has a nice refreshing scent, it was close to my event, the room was very nice and clean.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager. em 27 de fev. de 2024
Dear Guest,Thank you for the review. We are thrilled to hear that you found the room clean, the location nice, and had a pleasant stay. Guests who stay with us are delighted in most cases. We are committed to being the best hotel in the area. We're evolving over time and can be sure that your next stay will be nice. I hope that you will stay with us again.Sincerely,Hotel Manager.

10/10 - Excelente

Laura

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Will use again.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager. em 27 de fev. de 2024
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 - Boa

Caitlyn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager. em 27 de fev. de 2024
Dear Guest,Thank you for the review. I’m pleased we were able to provide you with a great experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. I hope that you will stay with us again.Sincerely,Hotel Manager.

8/10 - Boa

Peter

Viagem com a família
Great room. Wonderful staff. Good breakfast. Hallways need updating. Would recommend.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager. em 27 de fev. de 2024
Dear Peter,Thank you for the wonderful review. I am so delighted that you liked the staff service, nice room, good breakfast, and had a pleasant stay. We take serving our guests very seriously and are very pleased that we met your needs so well. It's nice to see that you would recommend us and look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 - Excelente

hang

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
我喜欢h
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hotel Manager. em 23 de fev. de 2024
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 - Excelente

Knolesha

Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager. em 23 de fev. de 2024
Dear Guest,Thank you for your feedback. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

2/10 - Terrível

mark

Viagem com a família
Pontos negativos: Serviço e funcionários e conforto do quarto
not good
very little worked, toilet, ice machine, tv remote. door handle etc.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hotel Manager. em 23 de fev. de 2024
Dear Mark,Thank you for your stay. I am sorry for the bad experience due to the maintenance issue of amenities. You can be sure that we will use your comments as we change and improve, and your review will make a difference. Nothing matters more to me than satisfying guests like you. I hope that you will try us again.Sincerely,Hotel Manager.