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Avaliações de Howard Johnson by Wyndham Billings

2 out of 5
Howard Johnson by Wyndham Billings
1345 Mullowney Ln, Billings, MT

Avaliações

5,6
Nota 10 - Excelente. 152 de 1002 avaliações" "
Nota 8 - Boa. 181 de 1002 avaliações" "
Nota 6 - Ok. 191 de 1002 avaliações" "
Nota 4 - Insatisfatória. 207 de 1002 avaliações" "
Nota 2 - Terrível. 271 de 1002 avaliações" "

5,4/10

Limpeza

6,8/10

Serviço e funcionários

6,0/10

Comodidades

5,2/10

Condições e instalações da propriedade

5,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

LaMont

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024

8/10 - Boa

Luis

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Carpet in hallways need to be clean
Hospedou-se por 2 diárias em mai. de 2024

6/10 - Ok

Joshua, Billings

Pontos negativos: Limpeza e serviço e funcionários
Maid knocked on our door at 9 am. Woke me up, thought I had overslept because check out is 11am. Was not a nice way to wake up. About 40 minutes later one of the staff just opened the door. Was not an enjoyable experience
Hospedou-se por 1 diária em mai. de 2024

4/10 - Insatisfatória

Lynsey

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wow. Not worth the high price! No coffee in our room and when asked at the desk for a coffe pod, the clerk replied he'd "never been in a guest room" and that he just worked the desk. He said he didn't know what I meant and went back to his phone. The room is so small my husband didn't fit in the shower. Average size guy. There was dirt in t tohe sink, no pillow cases. Bath products were terrible. The whole place smells like cigarettes and only one light worked in the room, the floors were so sticky we had to keep our shoes on in the room! Will not be back.
Hospedou-se por 1 diária em mai. de 2024

4/10 - Insatisfatória

Patrick

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
Looks nice on the outside but inside is not what was advertised
Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

James

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
very poor furnishings, large queen bed is not a king bed, cheap plastic chairs for seating, make shift closet made from particle board after thought in corner, could have gotten a better nights sleep on a pile of rocks, mold in bathroom near exhaust vent that I had to clean off, dirt and garbage on floor in corners, very poor conditions
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Anita

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Young drinkers in the area, police there in the parking lot
Hospedou-se por 1 diária em mai. de 2024

2/10 - Terrível

Charles

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I cancelled my reservation on-line a week before the stay and was not granted a refund claiming the local hotel didn't approve a waiver. The local hotel's manager was never there after 5 calls and would not return my calls. Expedia claimed they tried to reach the person as well. It will be all bad reviews by me since no reasonable effort was made to cancel the reservation and cancel charges. VERY disappointed in the lack of service!
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff is very nice and rooms is excellent clean
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Miranda

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Friendly staff
Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

Brandon

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place is disgusting staff is unfriendly and good luck getting a refund. Only the managers can give refunds is what i kept gettimg told but the managers are somehow never there they say they will call you back but never do

2/10 - Terrível

Kylie

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024

2/10 - Terrível

Johna

Pontos negativos: Serviço e funcionários
Was well kept
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Brian

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza e comodidades
It was a beautiful motel. Our family had a wonderful time too bad. We couldn't use the pool because my daughter was so busy with her stuff. But aside from the room not Very clean.
Hospedou-se por 2 diárias em abr. de 2024

2/10 - Terrível

Diana, Green River

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Worst motel ever! You could hear everything. Room was not clean we had 3 nights reserved they would not refund our money on the 2 nights we did not stay.
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

LaMont

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Anthony

Hospedou-se por 3 diárias em abr. de 2024

2/10 - Terrível

Lauren

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Cheap but was dirty and very out dated.
Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

Matt

Viagem de negócios, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room did not appear clean, when first entering. There is no carpet flooring, the tile or laminate was dirty. Then as we made our way into the restroom, we found the sink area was full of dark spots, realized it was hair dye. The bathtub had this weird caky stuff on the edge. I grabbed a disinfectant wipe and started wiping the edge of the tub, came off pretty easily with a wipe. As I continued wiping, more caky stuff came up, then I started picking up hair with the wipes. By the time I was done with the tub, I had 3 different types and colors of hair and none seem to be from the top of someone’s head. Then I moved onto the sink area. Same issue there, caky stuff on the rim of the sink. Once I completed wiping it, it was clear that this room had not been cleaned. We were concerned the sheets weren’t clean. Went to the front desk to ask for a refund, the desk clerk refused to refund $. It was 10:30 pm we were exhausted, with 7 am competition. Found a room at another hotel. Next morning my husband tried to call the manager, no manager there. It has been a week, still no call back from the manager. Others that we knew from the competition, experienced the same issue. They too tried to get $ back and were denied, but offered a different room. They took it and demanded cleaning supplies and cleaned it themselves. Disappointed and out $250.
Hospedou-se por 2 diárias em abr. de 2024

4/10 - Insatisfatória

Eric

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Room 133 was in disrepair. The toilet wasn't seated properly, so it was unstable and water leaked out when flushed. No plug in the sink. Repairs needed.
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

MERIAH J

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice staff
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Howard Johnson Management Team em 18 de abr. de 2024
We're glad to hear that you found our staff nice during your stay. Providing friendly and helpful service is important to us. If there's anything else we can do to improve your experience next time, please let us know. We appreciate your feedback and hope to welcome you back again soon!

8/10 - Boa

MERIAH J

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Kids love the slide
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Howard Johnson Management Team em 18 de abr. de 2024
We're delighted to hear that the kids enjoyed the slide! Creating fun and memorable experiences for our younger guests is always a priority for us. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you all back for more sliding adventures in the future!

10/10 - Excelente

leslie, Elgin

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We thought we might be taking a chance with some of the reviews i read...Very pleasantly surprised. The room was clean and nice, actual Keurig in the room. The pool was super great, the breakfast was average for most hotels, very good and fresh. ACTUALLY super excited to stay tgere again. Grandkids loved it!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Howard Johnson Management Team em 18 de abr. de 2024
We're thrilled to hear that you had such a pleasant surprise during your stay! Providing clean and comfortable accommodations, along with enjoyable amenities like the Keurig and pool, is our top priority. We're delighted that your grandchildren loved it too! Your feedback means a lot to us, and we can't wait to welcome you back for another fantastic stay in the future.

10/10 - Excelente

MARCUS

Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

CHRIS

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Check in was quick and easy. Building was older and needs some maintenance. Door handle was loose and held together by a wing nut. Fridge had left over food and was turned off so it smelled. Bathroom was tiny, barely room to close the door.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Howard Johnson Management Team em 18 de abr. de 2024
Thank you for your feedback regarding your recent stay. We're glad to hear that check-in was quick and easy for you. However, we apologize for any inconvenience caused by the condition of your room. Maintaining a comfortable and well-maintained environment is important to us, and we're sorry to hear about the issues you encountered with the door handle, fridge, and bathroom. Your comments will be shared with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

4/10 - Insatisfatória

Shaina

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Room was terrible
Hospedou-se por 1 diária em abr. de 2024

2/10 - Terrível

Brooke

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

Krystle

Viagem em grupo, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Comodidades
We like the pool
Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

Andrew, Calgary

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Not like I remember it. Ok for the price. I really like their breakfast. Pool is good. Room is clean, but walls are too thin. Bed was ancient. Don’t stay on the second floor because there’s no elevator to lug your luggage in. I probably won’t stay here again.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Howard Johnson Management Team em 18 de abr. de 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our breakfast enjoyable and that you appreciated the cleanliness of your room and the quality of our pool. We apologize for any inconvenience caused by thin walls and the lack of an elevator on the second floor. Your comments will be taken into consideration as we strive to improve our facilities and services. We understand your decision, but we hope you'll reconsider and give us another chance to exceed your expectations in the future. If there's anything else we can do to enhance your stay, please let us know. We appreciate your input and hope to welcome you back again soon.

8/10 - Boa

Charles

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

Marissa

Viagem com família e crianças pequenas
Pontos negativos: Limpeza
The freezer in our room was filthy with spilt chocolate milk everywhere, the doors from the outside were always unlocked. You never had to use your hotel key to get in the building through the side doors
Hospedou-se por 3 diárias em mar. de 2024

4/10 - Insatisfatória

Lynnette

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The room smelled like musty/moldy. It was just rundown looking, the whole hotel.
Hospedou-se por 2 diárias em mar. de 2024

6/10 - Ok

Kristina janee

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Rooms and outside of building are in big need of repair. I booked hotel partially because of pool and waterslide shown in pics. When checking in found out that the water slide was an extra fee per person which is ridiculous, and should be listed when looking to reserve a room.
Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

Larry

Pontos positivos: Serviço e funcionários
staff very nice. Fitness center had broken treadmill and bike Good breakfast.
Hospedou-se por 7 diárias em mar. de 2024

10/10 - Excelente

Elexis

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 2 diárias em mar. de 2024

2/10 - Terrível

Skiela Mager

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There was blood on the lamp shade, sticky bathroom floors, dirty shower and sheets. Would not let us cancel- found a different hotel anyways. Terrible.

6/10 - Ok

Maria

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
The Tv did not work at all. The internet service was not great either.

10/10 - Excelente

Bobby

Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

Leianna

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

Chad

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
The place is a very good place would be a very nice place if it could be updated the rooms are filthy the property is going downhill just like everything in the world I'm sure it's staff and not wanting to do their job properly but management and ownership should take responsibility it's sad because it would really be a nice place
Hospedou-se por 2 diárias em mar. de 2024

2/10 - Terrível

Jaron

Hospedou-se por 1 diária em mar. de 2024

2/10 - Terrível

Michelle

Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Daniel

Pontos positivos: Limpeza e serviço e funcionários
Liked the staff the pool amenities and breakfast clean room shower could have been better pressure ect. Room next to washer room was very noisy hard to get to sleep. Scary to see people sleeping in the hallways
Hospedou-se por 1 diária em fev. de 2024

4/10 - Insatisfatória

Samantha

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2024

8/10 - Boa

Amber

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The microwave in the room didn't work very well. Took 10 minutes to heat up something. Pool was nice, kids loved it. Breakfast was alright, biscuits were hard. Staff was pretty good. Felt like I was called a name when I pronounced Wyndham wrong though. Overall it was a good stay. I might stay there again.
Hospedou-se por 2 diárias em fev. de 2024

2/10 - Terrível

Cody

Viagem com família e crianças pequenas
Called and solidified reservations ahead of booking requesting adjoining rooms. Confirmed with staff explained it was for my 12 year daughters birthday party and we needed adjoining rooms. Put in notes as well. Only to arrive at the hotel an they give us two rooms not adjoining and inform me that if it’s my daughters birthday I was gonna have to pay another 250.00 for the usage of the pool. Was not agreed to ahead of time. Caught in a bind as friends of daughter showing up. Staff was very rude and then later said we will give u adjoining rooms . So we go pack up all our things and wait and wait and wait , only to be told they gave them to someone else!!I will NEVER NEVER STAY THERE Again. Rooms were dirty and musty.
Hospedou-se por 1 diária em fev. de 2024

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Why book in advance?
I booked almost 4 months in advance only to find out they didn't have my room available when we arrived. It was a very busy weekend was their excuse. Then was told it would be almost twice what I originally paid, because I got such a good rate. Needless to say, after 45 minutes of staring the desk clerk down, we got our room. I went into the lobby later and watched people walk right in and get the same room with no reservation!
Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

George

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was close to shopping
Hospedou-se por 2 diárias em fev. de 2024

2/10 - Terrível

Steve

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
Room was like sleeping in a basement. Bed seemed more like a full not a queen and rooms are small & cramped. Toilet ran all night.
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Teresa

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Decent stay-cheap hotel!
You get what you pay for! It’s a cheap hotel with a sub par breakfast and mid-beds! The pillows were comfy! There were a lot of dogs, many that barked when u walked by, not really the motels fault. My kids are old, so did not use the water slide. But would have loved it when they were younger!! Not sure why they charge $5. No one using it had a $5 braclet on last time we used the hot tub. Did not go in pool area this trip. Quiet area of town! Easy on & off! Close to food options!! Tiny bathroom, at least the sink is usable when someone is on the toilet/shower!! I hate when the sink is locked inside the bathroom!! No one can get ready for the day, so at least good design!! I love that the rooms do not have carpet!! Seems soooooooooo much cleaner!!!
Hospedou-se por 2 diárias em fev. de 2024