Hotéis perto de Billabong Sanctuary QLD

"Unit was below average for cleanliness, only 1 tea towel, not enough toilet paper and no dishcloths provided to wipe down surfaces. You could tell the staff were only there to get paid. (6 day stay) Activities for children with water slides fed and lovely pool for everyone. Clean bbq to use for free. Laundry facilities $6 per load. Need washing powder. "

"Yes"

"Good location, clean facilities, nice separate areas, tropical gardens."

"Did not use pool"

"I wasn't offered breakfast. Very very disappointing. The room was very clean and spacious. Inconvenient that there are no power points beside the bed, to charge phone. The pillows are way too high. Only suitable for back sleepers. There are no security screens on windows which is a deal breaker for next time. Wouldn't stay here again for that reason. Staff were ok. "

"The hotel was clean and well-designed and stylish. Staff were friendly and helpful. Check-in & out process was quick and easy. The room was spacious and well-maintained. The bed & pillow was very comfortable. The swimming pool was really good especially the parasols and the swimming bed colour were super nice (instagrammable colours around the hotel). "

"parking ok no kitchen facilities at all. no biscuits. "

"Had to wait for the room to finish being serviced before we could enter - 1/2 hour. No milk in the fridge, had to fetch it myself. the directional blades of the air conditioner were broken and missing. The light fitting over the single bed was missing, just a sharp piece of metal sticking out of the bedhead. The catch on the shower door was not sealing and the floor became awash."

"Parking was booked out, didn’t realise that I needed to book in advance. Had to park down the road in public car park."

"👍 Very enjoyable "

"Reception staff had excellent accommodating attitudes and were very friendly. The location is excellent for NQ Cowboys supporters who are attending home games at Qld Country Bank Stadium as well as right next door to the Cowboys Club. This is going to be my regular hotel to stay when attending Cowboys home games."

"Beautiful apartment and staff were friendly but so many people struggled to get in to reception as they have the door locked during open hours. I personally had to ring the out of hours number on the door to get them to push the button to unlock the door borh times we stayed. Other than that reception does have someone in there and the rest of check in is easy and the Appartments are lovely. "

"Clean rooms and facilities and a comfortable bed. No real complaints."

"We had a nice day until we reach this place and wanted to check in. The receptionist/ the person handles the check in was very rude, very unprofessional and very unwelcoming - not hospitable knowing they are in hospitality industry. Dealing with a loss with a family doesn't give you the right to treat your guests bad."

"Great stay "

"Friendly staff, a nice pool area, and on-site parking available. Unfortunately, my bed sheets had stains, the shower in my room had no hot water and was only lukewarm, and the hotel is very noisy with thin walls."