Estimado Benedicto,Muchas gracias por dedicarnos parte de su tiempo a valorar su estancia con nosotros. Nos alegramos de que esta haya sido positiva y le agradecemos sus valoraciones.Será un placer volver a recibirle en un futuro próximo, hasta entonces reciba un cordial saludo. Atentamente,

Dear Viviane, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marisel LaraFront Desk ManagerSercotel Ayala****

Estimado Adalberto,Muchas gracias por la valoración de su estancia en nuestro hotel. Nos alegra saber que ha sido muy positiva y será un placer volver a recibirle en un futuro.Atentamente,Marisel LaraJefa de RecepciónSercotel Ayala****

Caro Frederico,Muito obrigado por tomar o tempo para nos deixar um comentário positivo sobre a sua estadia, estamos felizes que você tenha gostado e esperamos recebê-lo novamente em breve.Uma saudação cordial,

Estimado Ulysses,Muchas gracias por su buena puntuación y comentario.Nos alegramos de que haya estado a gusto y será un placer darle de nuevo la bienvenida en nuestro hotel.Un cordial saludo,

Caro Rogério,Obrigado por avaliar a sua estadia no nosso hotel.Estamos felizes em saber que foi muito positivo e será um prazer recebê-lo novamente no futuro.Sinceramente,

Dear Kin,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Kind regards,

Dear John,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

Dear Joseph,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Kind regards,

Dear Francesco,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Sincerely,

Dear Ko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Mr. Shinobu,Thank you so much for your great review about your stay in our hotel.We're glad to know that everything was correct, we hope to see you again very soon.Kind regards,

Dear Ursula, Thank you so much for your great review.We're glad to know that you enjoy your stay with us.We hope to see you again soon.Best regards,

Estimada Carmen, Muchas gracias por dejarnos su valoración sobre su estancia en Bilbao.Nos alegra que haya estado a gusto entre nosotros.Será un placer volver a recibirle nuevamente.Un cordial saludo,

Dear Mr. Masaya,Thank you for taking your time to rate your stay at our hotel.We are glad that your experience has been positive and we thank you for your reviews.If you decide to visit us again, do not hesitate to consult at reception about the different room categories and the services they include, so that you can choose the one that best suits your tastes and needs.It will be a pleasure to welcome you again in the future, until then receive a cordial greeting,Sincerely,

Estimada Eva,Ante todo agradecerle el tiempo que se ha tomado para valorar su estancia con nosotros.Lamentamos lo sucedido, le hacemos llegar nuestras sinceras disculpas por el malentendido, no tenga dudas de que trabajaremos este aspecto con las personas implicadas para seguir mejorando y poder brindar una experiencia inmejorable a nuestros clientes, como bien lo hacemos día a día, ya que la opinión de nuestros clientes es nuestra mejor referencia de mejora y es por ello que su comentario tiene un gran valor para nosotros.Esperamos que estos inconvenientes no eviten próximas visitas a nuestro hotel. Atentamente,

Dear Judith,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

Dear Rich,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

Estimado Jose, Muchas gracias por sus amables palabras y su buena valoración.Nos alegramos de que haya estado a gusto durante su estancia en Sercotel Ayala.Esperamos poder volver a verlo muy pronto.Un saludo,

Dear Jessica, Thank you so much for your kind words about our hotel.We're glad that you enjoy your stay with us, we hope to see you again very soon.Kind regards,

Dear Fiona, Thank you so much for your kind words about our hotel and our team.We're glad that you enjoyed your stay with us and we hope to see you again.Best regards,

Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marisel LaraFront Office ManagerSercotel Ayala****

Dear Ruben,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marisel LaraFront Office ManagerSercotel Ayala****

Dear Claus,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marisel LaraFront Office ManagerSercotel Ayala****

Dear Sean,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marisel LaraFront Office ManagerSercotel Ayala****

Dear Philip,Thank you for taking the time to share your experience with us.I am so happy to receive such positive feedback on your experience! We are proud to know that the entire team, specially Jon, did as much as possible to help you during your stay with us.It would be a pleasure to welcome you again in the near future.Sincerely,

Dear Raul,Thank you for taking your time to rate your stay at our hotel.We would have liked your experience to be better, sorry for the inconvenience; Please, if you decide to visit us again, go to reception if you have any questions, we are available 24 hours a day to assist our clients with everything they may need.It will be a pleasure to welcome you again in the future, until then receive a cordial greeting,Sincerely,

Dear Jose,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

Dear Jessica,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

Estimada Katia,Muchas gracias por la valoración de su estancia en nuestro hotel.Nos alegra saber que ha sido muy positiva y será un placer volver a recibirle en un futuro.Atentamente,

Dear Christina,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

Dear Diana,Thank you for taking the time to share your experience with us and also for your nice pictures.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

Dear Helen,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we take note of your comments to continue working on continuous improvement.We hope to have the pleasure of having you back at our hotel soon.Sincerely,

Cher Didier,Merci d'avoir pris le temps de partager votre expérience avec nous.Nous sommes heureux que vous ayez apprécié votre séjour.Nous espérons avoir le plaisir de vous revoir prochainement dans notre hôtel.cordialement,

Dear Mourad,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay.We hope to have the pleasure of having you back at our hotel soon.best regards,

Estimado Raul,Muchas gracias por valorar su estancia en nuestro hotel, nos alegramos de que esta haya sido tan positiva.Esperamos volver a verlo muy pronto entre nosotros.Un cordial saludo,

Dear Richard,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

Estimado Álvaro,Muchas gracias por dedicar parte de su tiempo a valorar su estancia con nosotros. Nos alegramos de que esta haya sido positiva y le agradecemos sus valoraciones. Será un placer volver a recibirle en un futuro próximo, hasta entonces reciba un cordial saludo. Atentamente,Marisel LaraJefa de RecepciónSercotel Ayala****

Dear Eleanor,Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and thank you for your kind words about our rooms and our team. We hope to see you again very soon.Sincerely,

Gentile Leonardo,Grazie per aver dedicato del tempo per condividere la tua esperienza con noi. Siamo lieti che ti sia piaciuto il tuo soggiorno e prendiamo nota dei tuoi commenti per continuare a lavorare sul miglioramento continuo. Speriamo di avere presto il piacere di riavervi presso la nostra struttura.Cordiali saluti,

Estimada Carmen,Ante todo agradecerle el tiempo que se ha tomado para valorarnos.La opinión de nuestros clientes es nuestra mejor referencia de mejora y es por ello que su comentario tiene un gran valor para nosotros.Lamentablemente al haber más de un intermediario, no está en nuestras manos el poder modificar, cancelar o reembolsar, ya que tiene condiciones restrictivas o el pago viene ya hecho...con lo cual le aconsejo siempre contactar directamente con el hotel o coger una tarifa más flexible; ya que directamente nos es más fácil poder ayudar a los clientes ante este tipo de situaciones.Esperamos que nos de una oportunidad y pueda visitar nuestros hoteles para que pueda valorar su estancia.Atentamente,

Dear Brigitte,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Estimada Lala,Gracias por la valoración de su estancia en nuestro hotel.Nos alegra saber que ha sido positiva y será un placer volver a recibirle en un futuro.Atentamente,

Estimado Javier,Muchas gracias por dedicarnos parte de su tiempo a valorar su estancia con nosotros. Nos alegramos de que esta haya sido tan positiva, le agradecemos sus valoraciones y amables palabras. Será un placer volver a recibirle en un futuro próximo, hasta entonces reciba un cordial saludo.

Dear Patrick,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.I take this opportunity to wish you a Merry Christmas and a Happy New Year!Sincerely,

Dear Milad,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon.We wish you a Merry Christmas and a Happy New Year!Marisel LaraFront Office ManagerSercotel Ayala****

Estimada Paris,Muchas gracias por la valoración de su estancia en nuestro hotel.Nos alegra saber que ha sido muy positiva y será un placer volver a recibirle en un futuro.Atentamente,

Estimada Mayte,Muchas gracias por dedicar parte de su tiempo a valorar su estancia con nosotros. Nos alegramos de que esta haya sido positiva y le agradecemos sus valoraciones. Será un placer volver a recibirle en un futuro próximo, hasta entonces reciba un cordial saludo. Aprovechamos para desearles ¡FELICES FIESTAS!Atentamente,