It was very clean, large enough for our party of 12. Had to have internet checked into when we got there, but Stevie came out right away and fixed it, and explained how to reboot everything in case it happened again. It did happen again at least 6 times in the two nights were were there. We were trying to watch the World Cup games on the smart tv & kept losing connection. Ally did notify us before we got there of the chance power may get shut off by power company due to weather. My son brought a portable generator just in case and we did need it for a bit. But one would think if you are renting a unit, and the power goes off, that a generator would be available for usage to at least power the fridge to save the food. But she did give us a heads up to plan accordingly. Would I go back?.... Heck yea! I would plan a longer stay and take in all that Big Bear has to offer. And I would definitely stay at Redwood Lodge again.