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Avaliações de St Anne's Serviced Accommodation

2.5 out of 5
St Anne's Serviced Accommodation
6 Saint Annes Close, Bicester, England

Avaliações

6,0
Nota 10 - Excelente. 2 de 13 avaliações" "
Nota 8 - Boa. 3 de 13 avaliações" "
Nota 6 - Ok. 3 de 13 avaliações" "
Nota 4 - Insatisfatória. 2 de 13 avaliações" "
Nota 2 - Terrível. 3 de 13 avaliações" "

6,8/10

Limpeza

6,4/10

Serviço e funcionários

2,0/10

Comodidades

6,8/10

Condições e instalações da propriedade

6,0/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Robin

Hospedou-se por 1 diária em mai. de 2023

6/10 - Ok

KEVIN

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2023

2/10 - Terrível

Lucas

Hospedou-se por 1 diária em abr. de 2023

4/10 - Insatisfatória

Sarah

Hospedou-se por 1 diária em mar. de 2023

2/10 - Terrível

Kristin, Leyland

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is not as described. It’s a room in a house with shared facilities throughout. Amenities are few with no basics in the room such as a radio or TV. The property listing said ‘pillow menu’. Hmm. The room I had looked nothing like the photos and upon arrival, I checked out the room, and bathroom, and decided to leave. I booked a room elsewhere instead and did not complete my stay. The 10 x emails, 4 x text messages and 1 x phone call all regarding the booking is excessive and absurd - borderline harassment. And their ‘customer service’ leaves a lot to be desired. A refund would lessen the blow of this experience but so far nothing has been offered.
Hospedou-se por 1 diária em nov. de 2021
Resposta de Short Stays Support em 17 de ago. de 2022
Were really pleased that you took the time to leave us a review guide us on how we can help guests. All of our many properties have detailed adverts giving a full list of whats included within your booking fee. The booking system send a confirmation by email,then a reminder that your booking is coming up and two copies of your checkin email are sent 1 hour apart. We back that up with a text reminding you to check the detail before you arrive. Our serviced accommodation properties are they for the savy travelor looking for the comforts of home whilst there traveling. See you next time.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Hospedou-se por 2 diárias em ago. de 2021
Resposta de Short Stays support em 17 de ago. de 2022
Thank you for the review. A little detail is always helpful so we can follow things up if needed.

8/10 - Boa

Lauren

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely weekend away
The room was perfect for a friend weekend away, and the facilities were good. We did have an issue twice with getting into the house and then into our room but once sorted it was a very good weekend!
Very clean kitchen
Spacious room with ensuite
Hospedou-se por 2 diárias em out. de 2020
Resposta de Short Stays Support em 17 de ago. de 2022
Thank you so much we will see you next time.

10/10 - Excelente

Vincent

Hospedou-se por 1 diária em out. de 2019
Resposta de Short Stays Support em 17 de ago. de 2022
Thats very kind of you were always looking to improve what we offer.

2/10 - Terrível

wen

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
No recommended this place, nasty neighbors, 5 bedrooms only one toilet.
Hospedou-se por 4 diárias em jun. de 2019
Resposta de Short Stays Support em 17 de ago. de 2021
Thank you for your review. Reviews help us grow and improve our product. Sorry that our neighbours impacted your stay with us in Bicester. Our security and reception team are there to support your stay with us and our team would have helped 24/7 to ensure you had a smooth and relaxing time. The virtual reception team are there 24/7 and can assist in person on the phone or via text and email. Next time your with us just call us and we will be right there. The propery offers ensuite rooms x 4 and one double with its own bathroom across the hall. You did book a room with the bathroom right across the hallway from your room. Next time let us know and we will book you in an ensute. Again thank you for the feedback.

10/10 - Excelente

Yuk Li

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2019
Resposta de Short Stays Support em 17 de ago. de 2022
Thats very kind of you. Reviews are so important for us as they help us understand guests needs in a more detailed way. The Short Stays Team are there to support you will your staying with us. See you next time.

8/10 - Boa

Cornelis

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Aardig
Net verblijf. De kleine kamer (nr 5) beschikte, hoewel geboekt voor 2 personen) slechts voor 1 persoon handdoeken.
Hospedou-se por 3 diárias em jun. de 2019
Resposta de Short Stays Support em 17 de ago. de 2022
Thanks for the review.We are there to support you through our 24/7 virtual reception team who can run extra towels to you if needed. Just call us whilst your there and we will make it happen. See you next time.

6/10 - Ok

C

Pontos negativos: Limpeza
Hospedou-se por 3 diárias em fev. de 2019
Resposta de Chris, Short Stays support em 29 de abr. de 2019
Hi there. Were always working hard behind the scenes to improve what we do at Short Stays. Its hard for us to know what the problems were with your stay. If you could take a moment to let us know what the problems were we can talk a solution for you. Chris from Short Stays

8/10 - Boa

olayinka

The accommodation was clean and quiet. Will book again
Hospedou-se por 2 diárias em nov.. de 2018
Resposta de Chris,Short Stays support em 1 de abr. de 2019
Thats very kind of you. Were looking forward to seeing you again.