Hotéis em Berrien Springs, MI

"Great customer service"

"Not nearly enough ice/pop/ coffee areas for free! Casino staff are friendly and helpful! Staff at hotel seemed very preoccupied with other work duties and not wanting to help patrons waiting in line! Why aren’t there are free upgrades anymore? We did enjoy the food at players lounge, but was so busy that staff couldn’t keep up with replenishment of even the carved meats, salads, place seemed very understaffed and things appeared unorganized! We really thought Christine at the players desk was...

"We only stayed one night, but everything was clean, and in order."

"Geat place to stay. Comfortable beds, clean spaces and very kind and helpful employees."

"tranquilidade, boa localização, atendimento rapido, foi bom ter ficado la. Voltarei"

"It was very convenient to the beach, town and restaurants. The property was clean and the bed was very comfortable. I would definitely stay here again. Good value."

"Rooms need to be maintained better . There are patches and holes in walls . Wallpaper falling down … however the furniture was nice and was clean"

"Staff"

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"Funcionária na recepção muito educada e atenciosa. Café com boa variedade considerando como é o café de outros hotéis nos Estados Unidos. "

"El peor hotel que hemos visitado. Sábanas sucias, pésima atención, la piscina solo la abren poquitas horas, el elevador supuestamente estaba fuera de servicio. Aparte de todo me cobraron una cobija porque segun la housekeeping dijo que no estaba en la habitación (Ellos se inventaron eso para cobrarme 100$ extra). Totalmente horrible"

"The hotel was great location wise because it was close to downtown. The hotel was a little on the dirty side. The rooms had a very strong odor. It felt very damp in old areas of the hotel. Front desk staff was kind for check in and check out."

"The property was very nice. Food was very good. We stayed two nights. We were pleasantry surprised on how smoke free the property is. We never smelled smoke in the rooms or on the casino floor."

"Very nice staff. Excellent breakfast ."

"Great location, outdoor space and breakfast. Elevator wasn't working, initial front desk guy wasn't overly helpful with dinner suggestions, or especially friendly. Only thing that we really didn't like was the carpeting throughout. It all smelled moldy."

"Excellent hotel. Comfortable room, great location, good parking, good breakfast, excellent service. However, we had a problem with theft from our room while we were away. I reported the incident to the hotel management and am awaiting a refund of the stolen items for items purchased in the city, with proof of receipt. However, my wife has not received a refund for a ring."