Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 394 de 1002 avaliações" "
10 - Excelente
394
Nota 8 - Boa. 339 de 1002 avaliações" "
8 - Boa
339
Nota 6 - Ok. 144 de 1002 avaliações" "
6 - Ok
144
Nota 4 - Insatisfatória. 73 de 1002 avaliações" "
4 - Insatisfatória
73
Nota 2 - Terrível. 52 de 1002 avaliações" "
2 - Terrível
52
8,6/10
Limpeza
8,4/10
Serviço e funcionários
8,6/10
Comodidades
8,2/10
Condições e instalações da propriedade
8,4/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Viajante verificado
10 de mai. de 2021
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito bom o hotel! Limpo, confortável. Academia excelente. Atendimento ótimo na recepção.
Viajante verificado
Hospedou-se por 7 diárias em mai. de 2021
Resposta de Leandra Flowers em 18 de mai. de 2021
Good Day,
We are excited to hear your positive comments. We strive to provide exceptional service at all outlets of our property. We hope that we can see you again soon during your next trip to Belize.
10/10 - Excelente
Dora
Viagem de negócios
21 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel and the restaurant from check-in to check-out! Highly recommend!
Dora
Hospedou-se por 2 diárias em mai. de 2024
Resposta de jeronie em 21 de mai. de 2024
Thank you for taking the time in leaving us a review on how we did. We do hope to see you on property again soon.
10/10 - Excelente
Kwesi, Berea
Viagem em grupo
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Kwesi
Hospedou-se por 1 diária em mai. de 2024
Resposta de jeronie em 20 de mai. de 2024
Thank you for taking the time in leaving us a review of your stay. We do hope to see you on property in the near future.
10/10 - Excelente
Marjorie
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Enjoyed the pool
Marjorie
Hospedou-se por 7 diárias em mai. de 2024
Resposta de jeronie em 19 de mai. de 2024
Thanks for staying with us and taking the time to let us know how we did. We do hope to see you again soon.
10/10 - Excelente
Erica
Viagem em grupo
16 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Verry courteous and professional staff! Kimberly was outstanding...she went above and beyond!
Erica
Hospedou-se por 3 diárias em mai. de 2024
Resposta de jeronie em 17 de mai. de 2024
Thank you for taking time out of your busy schedule to leave us a review. Feedback from our customers is important to us and thank you for highlighting members of our team. See you soon!
10/10 - Excelente
Carol
15 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Carol
Hospedou-se por 1 diária em mai. de 2024
Resposta de jeronie em 16 de mai. de 2024
Thanks for taking the time out of your day to leave us a review, we do hope to see you again in the near future.
10/10 - Excelente
Jonathan
14 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Definitely a comfortable place to stay and the service is great. However, I wouldn’t say that the breakfast is good. It’s a breakfast buffet with decent options but I’ve had better breakfast and smaller hotels or even in the city.
Jonathan
Hospedou-se por 1 diária em mai. de 2024
Resposta de jeronie em 16 de mai. de 2024
Thanks for taking the time out in writing us a review to let us know how we did. We will be using your feedback for improvement. See you soon!
10/10 - Excelente
Laurie
Viagem a dois
10 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great hotel and staff. We stay stayed one night before heading to the jungle and Cay caulker. Great shuttle service took us to dinner at Lucas. Would recommend this hotel.
Laurie
Hospedou-se por 1 diária em mai. de 2024
Resposta de jeronie em 11 de mai. de 2024
Laurie, I am thrilled to be the receiver of your review. It was indeed a pleasure having you with us. Thank you for taking the time in leaving us a review. See you soon!
8/10 - Boa
David
Viagem de negócios, Viagem em grupo
4 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Rooms were nice and clean. Staff were nice. Parking is very tight for a pickup truck, but it worked.
Remote for the tv didn’t work.
Just had tv channels, not Netflix.
David
Hospedou-se por 1 diária em abr. de 2024
Resposta de jeronie em 8 de mai. de 2024
We are very much grateful of your time in leaving us a scoring of four out of five and also for letting us know of the areas we can improve.
8/10 - Boa
Ketsia
Viagem a dois
2 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had a good experience at this hotel. I would recommend it to my family and friends.
Ketsia
Hospedou-se por 3 diárias em abr. de 2024
Resposta de jeronie em 2 de mai. de 2024
Ketsia, thank you for taking the time in leaving us a review regarding your recent stay at the Biltmore hotel. we do hope to see you again soon.
10/10 - Excelente
Michael
Viagem com a família
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and comfortable- the staff was very attentive
Michael
Hospedou-se por 1 diária em abr. de 2024
Resposta de jeronie em 30 de abr. de 2024
Hi Michael, thank you for taking the time in leaving us a review and a special thank you for highlighting our outstanding staff. See you soon!
6/10 - Ok
Tasha
Viagem a dois, Viagem com a família
29 de abr. de 2024
Pontos negativos: Comodidades e condições e instalações da propriedade
The room smelled like a sewer. The check in clerks gave access to rooms that were already occupied. Limited eating options
Tasha
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Jeronie em 30 de abr. de 2024
Hi Tasha, thank you for taking the time out of your day to leave us a review of how we did and possible ways for us to improve.
10/10 - Excelente
Yuka
Viagem a dois
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean property with nice service!
Yuka
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 30 de abr. de 2024
Yuka, thank you for taking the time out in leaving us a review. We do hope to see you again soon.
10/10 - Excelente
Dullie
26 de abr. de 2024
Dullie
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Jeronie em 17 de mai. de 2024
Thank you for taking your precious time in leaving us a review, we really do appreciate feedback from our guest. See you soon!
10/10 - Excelente
michael
26 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
great
michael
Hospedou-se por 1 diária em abr. de 2024
Resposta de jeronie em 26 de abr. de 2024
Hi Michael, thank you for taking your precious time in leaving us a review of how you did. thank you, and we do hope to have you back again soon.
6/10 - Ok
Balaji
Viagem com família e crianças pequenas
23 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
They missed picking us up from the airport, we had to wait over an hour.
Balaji
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 23 de abr. de 2024
Thank you for taking the time in leaving us a review of how we did. We apologize for the inconvenience caused to you with our shuttle service. Hope to see back with us soon!
8/10 - Boa
Davin
22 de abr. de 2024
Davin
Hospedou-se por 1 diária em abr. de 2024
Resposta de jeronie em 12 de mai. de 2024
Thank you for taking the time out of your day to leave us a rating of 4 out of 5. We hope to see you again soon to where we can make it up to you and earn a 5.
8/10 - Boa
Larry
22 de abr. de 2024
Good place to stay.
Larry
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 22 de abr. de 2024
Thank you for taking the time in leaving us a review. We do appreciate your business and hope to see you again soon.
10/10 - Excelente
Peter, Norton Shores
21 de abr. de 2024
Peter
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 12 de mai. de 2024
Peter, thank you for taking the time out of your day to let us know how we did, we are thrilled to learn that you enjoyed your stay with us.
10/10 - Excelente
Thomas, Oceanside
Viagem com a família
21 de abr. de 2024
Pontos positivos: Comodidades
Really nice
Thomas
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 22 de abr. de 2024
Thank you for taking the time to leave us a rating of 5 out of 5. We do hope to see you again soon.
10/10 - Excelente
Scott
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
safe
Scott
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 22 de abr. de 2024
Thank you for taking the time out to leave us a rating of 5 out of 5. We do appreciate your business and hope to see you again soon.
10/10 - Excelente
jessica
Viagem com a família
17 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The biltmore was a great place to stay. Its not far from airport. The pool area was beautiful.
jessica
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Jeronie em 18 de abr. de 2024
Jessica, thank you for taking the time to leave us a rating of 5 out of 5. We hope to see you again soon.
10/10 - Excelente
Kimberly
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very comfortable and lovely!
Kimberly
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 16 de abr. de 2024
Thank you for taking the time out to share your experience at the property with a rating of 5 out of 5.
8/10 - Boa
Angela
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
loved the property. it is beautiful. The drinks were fabulous and the snacks were good, but the breakfast was horrible. our group all had different items and none of it was good!!
Angela
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Jeronie em 17 de abr. de 2024
Thank you for taking the time to leave us a review, it's great to hear that you enjoyed the property and had fabulous drinks and snacks. However, I apologies for the breakfast, not meeting your expectations. Your review will aid us in improving, thank you!
8/10 - Boa
Melanie
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very friendly and helpful. I arrived at 3:20 pm but my room was not ready until 4:20 pm.
Melanie
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 16 de abr. de 2024
Thank you for taking the time out of your day to leave us a review of 5 out of 5. I apologize for the delay of receiving your room a bit late. We look forward in seeing you again with us in the near future.
10/10 - Excelente
Vanisha
16 de abr. de 2024
Vanisha
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 17 de abr. de 2024
Thank you for taking the time out of your day to leave us a rating of 5 out of 5. We look forward to seeing you soon!
6/10 - Ok
Krista
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Lush plants, friendly staff
The chill hubbub of Belize
Book your shuttle now.
Krista
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Jeronie em 15 de abr. de 2024
Thank you for providing us with feedback! We are delighted to learn that you enjoyed our property. Please do send us an email on how we could have rated a 5 out of 5. We hope to see you in the near future.
10/10 - Excelente
Larry
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Safe and clean hotel. The staff are friendly and the prices are reasonable. Would stay there again.
Larry
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 15 de abr. de 2024
Thank you for providing us with feedback of 5 out of 5! we are delighted to have met your expectations. We look forward in seeing you back in the near future.
10/10 - Excelente
Deidre
Viagem com a família
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed time at the pool and bar restaurant before we took off the airport the following morning. Denise was amazing at breakfast making sure we got everything that we needed in time to catch our flight.
Deidre
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 13 de abr. de 2024
It sounds like you had a delightful time! Denise's attentive service at breakfast must have been a wonderful way to start your day before heading off to catch your flight. Enjoying some relaxation by the pool and a nice meal at the bar restaurant certainly adds to the overall experience. Thank you for taking the time in leaving us a review of how we are doing, and we will surely be sharing this with Denise.
2/10 - Terrível
Matt
11 de abr. de 2024
Matt
Hospedou-se por 1 diária em abr. de 2024
Resposta de jeronie em 2 de mai. de 2024
Matt, apologies to not have met your expectations. we do hope to make it up to you on your next visit.
10/10 - Excelente
Marita
Viagem a dois
10 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely place and outdoor space. The ground floor room we had opened out to the dining, bar, conference and pool area which was lovely and convenient. It was a little noisy during peak periods but did quiet down after 8 pm.
Marita
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sheridan em 11 de abr. de 2024
Thank you for providing us with feedback! we appreciate you taking the time out to share your experience with us. We're happy that you had a great stay with us. We look forward in seeing you back here with us.
2/10 - Terrível
Jacqueline
Viagem com a família
10 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários e comodidades
Huge disappointment! The employees are liars and try to con you out of money. They told me one thing then my travel partner another (same person) 20 minutes later. The wait staff lied twice to us. There was always atleast a 15 minute wait at the front desk for anything. The location is so awful. There’s so much noise that always seems to start with unrhythmic pounding around 6AM. The traffic sounds can be heard easily in your room day or night. I ordered an appetizer that never came after 30 minutes. The AC unit smelled like it hadn’t been cleaned in years. Just everything was so awful. They have outdated sheets of paper from 2021 saying they have quality service. Well, three years later they have really really fallen far from that tree. Absolutely DO NOT come here if you value quality sleep, not being lied to your face and paying for the value of your money.
Jacqueline
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sheridan em 11 de abr. de 2024
We sincerely apologize for the disappointing experience you had during your recent stay with us. Your feedback is extremely valuable to us, and we take it very seriously. Please know that this is not the standard of service we strive to provide to our guests.We are deeply concerned to hear about the inconsistencies in the information provided by our staff, the wait times at the front desk, the noise disturbances, the delay in receiving your order, and the condition of the AC unit in your room. This is certainly not reflective of the high-quality service we aim to deliver.We have already begun investigating your concerns and taking immediate actions to address them. Our management team will be conducting a thorough review of our operational procedures to ensure that all staff members are properly trained and equipped to provide accurate information and efficient service to our guests. Additionally, we will be inspecting and addressing the maintenance issues you mentioned, including the cleanliness of the AC units and any noise disturbances.We understand the importance of quality sleep and the value of your hard-earned money, and we are committed to making the necessary improvements to regain your trust and confidence in our establishment.We would like to extend our sincerest apologies once again and invite you to contact us directly at [phone number] or [email address] to discuss your experience further and see how we can make it right for you. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.
10/10 - Excelente
William
Viagem com a família
9 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My family absolutely loved this property while we were in Belize for spring break. The rooms were very nice, we enjoyed the cafe and the gym. The Jaguar Bar was the perfect place to watch the NCAA tournament games. Also, the food at the restaurant was very good and our server, Denise, was amazing!!!
William
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Jeronie em 10 de abr. de 2024
It's wonderful to hear that your family had such a fantastic experience at our property during your spring break in Belize! We are delighted to know that you enjoyed our comfortable rooms, café, and gym facilities. The Jaguar Bar is indeed a popular spot for catching sports games, and we're thrilled that you found it to be the perfect setting for watching the NCAA tournament.We're particularly pleased to hear that you enjoyed the food at our restaurant and that Denise provided you with amazing service. We'll be sure to pass along your kind words to her and the rest of our team.Thank you for choosing to stay with us and for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you and your family back for another memorable stay in the future!
10/10 - Excelente
David
Viagem com a família
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property was safe and had all your needs once you arrived or left. It was a good stopping point between traveling transitions.
David
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jeronie em 8 de abr. de 2024
Thank you for taking the time to leave us a rating of 5 out of 5. We are thrilled to learn that you enjoyed your stay with us.
10/10 - Excelente
Eiesha
Viagem com família e crianças pequenas
5 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Im loving the super soft beds, warm pool, and nice decorated common areas.
Eiesha
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sheridan em 5 de abr. de 2024
Thank you for your feedback! I'm glad that you liked the beds and the decorated areas of our property! We look forward in seeing you again with us.
10/10 - Excelente
Judith E
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent!
Judith E
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sheridan em 3 de abr. de 2024
Thank you for leaving us a rating of 5 out 5. I'm glad that everything was great and we hope to see you again.
10/10 - Excelente
Duke
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was really nice and comfortable. The only issue was the shower handle, it was a bit difficult to turn on and off. But other than that, everything was great.
Duke
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sheridan em 3 de abr. de 2024
Thank you for sharing your feedback with us regarding your recent stay. We're pleased to hear that you found your room to be nice and comfortable.However, we apologize for any inconvenience caused by the difficulty you experienced with the shower handle. Your feedback is invaluable to us, and we will ensure that our maintenance team addresses this issue promptly to prevent any future inconvenience for our guests.We're delighted that overall, you had a great experience with us. Should you choose to stay with us again in the future, we will strive to ensure that your stay is flawless in every aspect.Thank you once again for your feedback, and we look forward to welcoming you back soon.
8/10 - Boa
jeff
29 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
jeff
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 5 de abr. de 2024
Thank you for providing us with a rating of 4 out of 5.
6/10 - Ok
sara
Viagem em grupo
29 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a beautiful property- close to the airport. Difficult to get drinking water and not many food options nearby but overall good.
sara
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 3 de abr. de 2024
Thank you for taking the time to provide us with your feedback following your recent stay at our property. We're delighted to hear that you found our property beautiful and appreciated its proximity to the airport.We apologize for any inconvenience you experienced regarding the availability of drinking water and limited nearby food options. Your feedback is valuable to us, and we will certainly look into ways to improve in these areas to enhance the overall guest experience.We're pleased to know that, despite these challenges, your overall experience was positive. Should you choose to stay with us again in the future, we will strive to ensure that your needs and expectations are fully met.Thank you once again for choosing our property, and we look forward to welcoming you back in the future.
10/10 - Excelente
Michelle
Viagem com a família
28 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Staff was friendly and helpful and the rooms were clean and spacious . Thank you.
Michelle
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Sheridan em 28 de mar. de 2024
Thank you for your response. We hope to see you back here with us again.
10/10 - Excelente
Phil
26 de mar. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Phil
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 28 de mar. de 2024
Thank you for leaving us a rating of 5 out of 5 we appreciate it. We hope to see you back here with us soon again.
8/10 - Boa
Jeffrey, Kingston
Viagem com a família, Viagem com família e crianças pequenas
26 de mar. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
Excellent property and exceeded expectations for a short stay before heading to San Pedro
Jeffrey
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sheridan em 27 de mar. de 2024
We're delighted to hear that our property exceeded your expectations during your short stay before heading to San Pedro! Providing excellent experiences for our guests is always our top priority, and we're thrilled that we could make your time with us memorable. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another exceptional stay!
8/10 - Boa
Kirtley, Denver
Viagem com a família
26 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I wouldn’t recommend staying here for your whole trip if you are vacationing, but it is a good choice for a night to or from the airport. Rooms are nice, staff is friendly and pool area is beautiful. Restaurant is mediocre but reasonably priced. Lots of traffic on main road that was near our room. Other rooms are probably not as loud.
Kirtley
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 27 de mar. de 2024
Thank you for sharing your experience! It sounds like you found our hotel to be a convenient option, especially for those traveling to or from the airport. We appreciate your compliments on our rooms, friendly staff, and beautiful pool area. We apologize for any inconvenience caused by traffic noise near your room and will take your feedback into consideration for future improvements. We hope to welcome you back for another comfortable stay if your travels bring you our way again!
8/10 - Boa
Cynthia
Viagem a dois
22 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place to stay when using BZE. We stayed upon arrival and the night before we came home. Shuttle service is convenient. Pool is nice. Restaurant is good food but hit and miss on service unless you get Kimberlee who is outstanding. You need bug spray if you sit outside, but can be purchased in the lobby. Gift shop is cute and nice.
Cynthia
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 22 de mar. de 2024
Thank you for your feedback! I'm happy to hear that your stay was great. I do want to apologize for the miss and hit service as well and I will be sure to pass on this feedback to Kimberly so she can know of the wonderful service she's providing to you and our other guests.
10/10 - Excelente
Patrice
Viagem em grupo, Viagem com a família
22 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was great! There was only one staff member that worked in the outside dining area who was not warm and welcoming. I would visit this location again in the future
Patrice
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 22 de mar. de 2024
Thank you for your feedback! It's very much appreciated! I apologize for the one staff member that didn't make you feel welcomed and happy that the other staff member did. We look forward to seeing you again in the future!
8/10 - Boa
Cakeita
15 de mar. de 2024
Cakeita
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sheridan em 5 de abr. de 2024
Thank you for taking the time out to provide us with a rating of 4 out of 5.
6/10 - Ok
Jay
9 de mar. de 2024
Jay
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 6 de abr. de 2024
Thank you for taking the time out to provide us with a rating. I apologize if we have not met you expectations and hoped that we can do better to resolve your issues. We hope to see you back here with us soon again.
8/10 - Boa
Cherolyn
8 de mar. de 2024
Cherolyn
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 3 de abr. de 2024
Thank you for taking out the time to provide us with a rating of 4 out of 5. We hope that you would return and that we can provide better service to you so that it then becomes 5 out of 5.
10/10 - Excelente
M&S
Viagem a dois
6 de mar. de 2024
Pontos positivos: Condições e instalações da propriedade
We stayed for one night when we flew in and it worked out great! The bar, restaurant and pool are awesome. We also walked the mile to the water and famous Belize sign. Super convenient and worked out well!
M&S
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sheridan em 7 de mar. de 2024
Thank you for your review, we are happy to know that you enjoyed your stay with us, we do hope to see you back again at the Best Western Biltmore Plaza Hotel.
10/10 - Excelente
Tajh
3 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay! Clean, great staff, would recommend for anyone , just watch out for mosquitos lol
Tajh
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Sheridan em 6 de mar. de 2024
Thank you for your honest review. It is greatly appreciated. We look forward to seeing you with us at Best Western Biltmore Belize.