Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing you feedback. We are pleased to learn that you have enjoyed staying with us. We also note your feedback on our associate's English speaking skills, rest assured we will double efforts to improve. Once again thank you for taking time in writing this review. We look forward to welcoming you back soon. Sincerely, Maggie Dong Director of Rooms

Dear Andreas, thank you for staying at Grand Hyatt Beijing at Oriental Plaza and sharing your feedback. We regret to learn that we were not able to provide you a satisfying experience during your stay. Rest assured we are improving our service details including renovated our facilities. We look forward to welcome you back soon.

Dear Jingshi, thank you for staying at Grand Hyatt Beijing at Oriental Plaza and sharing your positive review. We are pleased to learn that you liked our resort-style swimming pool in the Club Oasis, which is a signature facility of our hotel. We look forward to welcoming you back soon!

Dear Alison, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your positive experience. We look forward to welcoming you back soon!

Dear Andrew, thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your positive feedback. We are pleased to hear that you had a wonderful experience in our hotel and liked our staff and services. Thank you again for taking the time to write this review. We look forward to welcoming you back soon.

Dear Milton,Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for taking the time to send us your valuable comments.We are delighted to hear that you had a pleasant experience on your stay with us; and appreciate your positive feedback on our staff services. We look forward to welcoming you on your next stay with us.

Dear Lingyan,Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback.Rest be assured that we will double ours efforts to improve the level of guest experiences. We look forward to welcoming you back in the near future.

Dear Joseph, thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We will continue our efforts to provide satisfying experience to our guests. We are looking forward to welcoming you on your next stay with us.

Dear Mingyu, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your positive comment. We look forward to welcoming you back soon!

Dear Ali, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and sharing your comment. We are pleased to learn that you have enjoyed staying with us and our food and staff was able to leave you impressive memory. Your recognition on our Concierge colleague Scott will be definitely shared to the team and we will continue to thrive for excellence in our operation. Looking forward to welcoming you back soon!

Dear Dong, thank you for choosing Grand Hyatt Beijing at Oriental Plaza. We look forward to welcoming you back soon!

Dear Guest,Thank you for choosing Grand Hyatt Beijing at Oriental Plaza.We look forward to welcoming you back soon.

Dear Lieting , thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to hear that you enjoyed staying with us. Look forward to welcoming you back soon!

Dear Guest,Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and your encouraging comment.We look forward to welcoming you back soon.

Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback.. We are pleased to hear that you enjoyed staying with us. Thank you for recommending our hotel, we will continue to provide comfortable and unforgettable staying experience to all our guests. We look forward to welcoming you back soon!

Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to hear that you enjoyed staying with us. Thank you for recommending our hotel, we will continue to provide comfortable and unforgettable staying experience to all our guests. Thank you again and we look forward to welcoming you back soon!

Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to hear that our wonderful team as able to provide you memorable service. We look forward to welcoming you back soon!

Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. Thank you for recommending our hotel, we will continue to provide comfortable and unforgettable staying experience to all our guests. Thank you again and we look forward to welcoming you back soon!

Dear HO, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. Thank you for recommending our hotel, we will continue to provide comfortable and unforgettable staying experience to all our guests. Thank you again and we look forward to welcoming you back soon!

Dear Ning,Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your experience. We are pleased to hear that you had a wonderful experience in our hotel and liked our hotel's convenient location. Thank you again for taking the time to write this review. We look forward to welcoming you back soon.

尊敬的 JUNPING您好，感谢您入住北京东方君悦大酒店并分享您的入住体验。很高兴看到酒店的早餐及服务能够为您留下满意的体验。一流的住宿环境与高品质服务是我们一贯的目标与追求，如酒店官网及其他网络预订平台所展示，酒店全面装修计划正在开启，以期从宾客体验出发不断完善更新，争取之后提供一个更加完美的入住体验。我们也在装修期间精心提供了针对性的服务，如客人可至P2层使用健身设施，努力为宾客创造舒适的入住体验。诚挚期待您的下一次入住，感受我们的努力。再次感谢您的点评！

Dear Yun, thank you for choosing Grand Hyatt Beijing and sharing your comment with us. We look forward to welcoming you back soon.

尊敬的yang您好，感谢您入住北京东方君悦大酒店并分享您的入住体验。我们非常高兴看到酒店的地理位置能够为您的出行带来便利。北京东方君悦大酒店与东方广场一样拥有厚重的时光印记，在开业的这些年感谢每一位入住的旅客见证了酒店的成长，因此酒店也将进一步完善和翻修酒店整体的设施细节。如您介绍酒店全面装修计划正在开启，以期从宾客体验出发不断完善更新，争取之后提供一个更加完美的入住体验。我们定会继续努力不断提升各方面服务细节，诚挚期待您的下一次入住，感受我们的努力。再次感谢您的反馈。

Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and your comment. We are pleased to learn that you have enjoyed staying with us. We look forward to welcoming you back soon.

Dear Guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and sharing your feedback with us. We are sorry to hear you experienced such inconvenient situation about the bank card hacking issue, and we highly encourage you to contact bank directly to report this issue. Once again we hope we will have another chance to provide you service in the future and thank you again for sharing your feedback.

Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza. We look forward to welcoming you back soon.

尊敬的客人您好，感谢您选择入住北京东方君悦大酒店并为我们做出点评。非常高兴看到酒店的地理位置能够为您的出行带来便利。 我们会继续努力提升各方面服务水准，衷心期待您的下次光临！

尊敬的客人您好，感谢您选择入住北京东方君悦大酒店并为我们做出点评。非常高兴看到您对此次入住的整体感到满意。 我们会继续努力提升各方面服务水准，衷心期待您的下次光临！

Dear Erin, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and taking time in writing this review. We are very pleased to hear that you liked our service and facilities. Thank you for your positive feedback on your overall stay experience. We look forward to welcoming you back soon.

Dear zihan, 感谢您入住北京东方君悦大酒店并为我们做出点评。我们会继续努力，期待您的下次光临！

Dear Masahiro， Thank you for choosing Grand Hyatt Beijing at Oriental Plaza. We are very glad to hear that you enjoyed staying with us and had a wonderful trip in Beijing. We look forward to welcoming you back when you travel in Beijing next time. Thank you for sharing your positive feedback with us. Sincerely, Maggie Dong Director of Rooms

Dear guest, thank you for staying at Grand Hyatt Beijing at Oriental Plaza. We are very pleased to hear you liked our Club Oasis swimming pool. We will make sure our routine maintenance and looking forward to welcoming you back soon for your next visit to Beijing. Sincerely, Johannes Rasmus Executive Assistant Manager

Dear Jenny, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza. We are very pleased to hear that you liked our tropical style swimming pool and friendly staff service. We look forward to welcoming you back soon!

Dear Richard, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza. We are pleased to hear that you had an positive experience in our hotel and managed to make the most of our location. Thank you again for taking the time to write this review. We look forward to welcoming you back in a not too distant future. Sincerely, Maggie Dong Director of Rooms

Dear Ryan, thank you for staying at Grand Hyatt Beijing at Oriental Plaza. We are glad to learn you liked our location.Thank you for sharing your feedback. We look forward to welcoming you back soon. Kind regards, Maggie Dong Director of Rooms

Dear guest, thank you for staying at Grand Hyatt Beijing t Oriental Plaza and for sharing your feedback with us. We are glad to learn that you and your family liked our swimming pool very much. We look forward to welcoming you back soon. With regards, Maggie Dong Director of Rooms

Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your positive feedback. We look forward to welcoming you back soon.