4/10 - Insatisfatória
Jennifer
Viagem em grupo
3 de ago. de 2025
Pontos negativos: Serviço e funcionários e comodidades
We checked in late and their system was down so check-in was manual, not a big problem until we got to the room. There was three different items of trash left on the floor. There was a big black scuff mark on the white comforter right on the corner very noticeable. Although the bed was comfortable, we got up to go to breakfast the next morning 8:15 and most of the breakfast items were empty. Breakfast was served until nine 9 A. I went to the front desk and told the lady that all the food was empty, no milk for cereal and all the hot items were gone. She went to tell the attendant and the attendant walked so slow which was very noticeable to everyone waiting while the only thing she made was the powdered eggs. it was 8:45 and then they came and told me it was too late to make anything. I spoke to three different people by 8:20 so there was plenty of time for them to refill everything There were several families all waiting. The breakfast attendant intentionally moved as slow as possible not to have to replace any of the breakfast items. It was very disappointing.
Jennifer
Hospedou-se por 1 diária em jul. de 2025