Hotéis em Bantonan, 05

"No pool. No elevator. Staff one is ok Getting to the room on 3rd level is not good. Construction going on, I had to walk on a man made bridge to cross to go to the room. I was scared"

"The person at the reception Jen, she is very helpful and accomodating. Thank you and you made our stay memorable. Huge room and very clean. Very close to the mall. Just right behind the building. Thank you for all the help."

"The location is great but the attitude of the security personnel is horrible! We are well educated people to be treated that way he show his bad attitude! It’s so unprofessional and the vibes as a security personnel is not helping hospitality and management business at all! The properties is good but no essential toiletries!"

"Great"

"Very friendly and attentive staff! Clean room"

"The room is okay but not that clean enough too much dust, insects trashcan not clean and more. Not satysfied "

"Staff confirmed pick up at the airport but nobody showed up. They did not even notify me that the transport was not available on that day and time. I called them and they asked me to take a taxi and they will reimburse. It is not about the money. Staff was not apologetic. Staff has no communicarion skills. They cut me off while I was still speaking. Customer service is 0% satisfactory."

"The rooms are very clean and the staff are very accomodating. The place itself is also a 10/10 it has a nice view at the same time it is safe and quiet"

"Charles Rahim loved St Ellis. The big guy working at the restaurant last Tuesday and wed was so nice and so professional. All the staff at the restaurant are so professional and friendly and they go the extra mile. Parking was good. Location close to Ayala Centre small shopping centre ."

"I’m not happy cause not organized and there policy not accurate"

"The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

"Very accessible to nearby restaurants and transportation. "

"Liked the place since it is pet-friendly. The room is clean and staff were accommodating. Would recommend to guests with fur babies."

"During our stay, the region was hit by a 5.4 scale earthquake at around 10PM. All employees and guests were evacuated outside in the pool area. After sometime, we were allowed to go back to our room. The following morning, we were checking out and I requested for a late checkout of 2:00 PM. I said because of the earthquake, we had to adjust our sleeping hour as. I was denied because the admitting employee said they have incoming guess. But, for 500 pesos an hour, they could extend their he...

"The free breakfast was horrible and the staff not even bothered about yourselves they don’t care at all"

"Awesome accommodation"

"The rooms were tired last year, and no improvement this year. Went 2 days without replacing towels, emptying bins even though the room information advised this was daily, and had no door hanger to request services. Upon further query, they don't provide daily service unless asked. First set of bedding had holes, the bed wasn't particularly comfortable and the room was noisy throughout the night. We thought the daily breakfast was better than the weekend buffet - just don't ask for toast,...