Ciclismo

Avaliações de Hilton Bangkok Grande Asoke

4.5 out of 5
Hilton Bangkok Grande Asoke
30 Sukhumvit 21 Asoke Road, Klongtoey Nua Wattana, Bangkok, Bangkok

Avaliações

8,6

Excelente

Nota 10 - Excelente. 516 de 1005 avaliações" "
Nota 8 - Boa. 324 de 1005 avaliações" "
Nota 6 - Ok. 86 de 1005 avaliações" "
Nota 4 - Insatisfatória. 55 de 1005 avaliações" "
Nota 2 - Terrível. 24 de 1005 avaliações" "

8,6/10

Limpeza

9,0/10

Serviço e funcionários

8,2/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Frank

Location very good. I wanted to check out a day early, the manager saiitd yo to Expedia, Expedia said it's up to the hotel, neither helped me out, not happy
Hospedou-se por 9 diárias em mai. de 2024

10/10 - Excelente

Makoto

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
良かったです
Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

Hayato

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 4 diárias em mai. de 2024

10/10 - Excelente

yoichiro

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
廊下の冷房が、きいていないのを除けば、非常に良いと思います。
Hospedou-se por 4 diárias em mai. de 2024

4/10 - Insatisfatória

James

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
飯店已算老舊、房間內地板明顯受潮變形、各項設施明顯欠缺維護,只有1樓大廳免強看出曾有過的輝煌!
Hospedou-se por 4 diárias em mai. de 2024

8/10 - Boa

MAIKO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
立地はBTSとMRTの駅が近くてとても便利。 バンコクは雨が降るとクルマがすごい渋滞をするのでそんな時も移動がしやすいです。 ターミナル21というショッピングセンターも近くて、小さめですがスーパーや綺麗めなフードコートなどもあるので便利です。 ちなみに、ターミナル21に行くには道路を渡らなきゃいけないけど、信号が遅くて昼は死にそうになるので、MRTの地下通路を使うのがおすすめです! ホテルはスタッフの方も明るくて親切で部屋も広々ですが、残念な点が一つ。プールがメインの私達にはプールが小さく、チェアーも少ししかないのでそこだけ残念でした。もちろん、プールバーもありません。 それ以外は大満足でした!
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Keen Hiong

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room well kept! Lots of water in the room!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sara em 5 de mai. de 2024
Dear Valued guest,Thank you for taking the time to leave such a positive review of your recent stay with us! We are thrilled to hear that you had an enjoyable experience and that our hotel met your expectations.Your kind words are greatly appreciated. We take great pride in providing exceptional service to all our guests, and it's wonderful to know that our efforts have made your stay memorable.We hope to have the pleasure of welcoming you back soon for another fantastic stay.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Shin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This location is so convenient
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sara em 5 de mai. de 2024
Dear Valued guest,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and your stay comfortable. If there's anything specific you enjoyed or anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back in the future.Warm regards,Nuchsara SapimaiGuest Experience Manager

8/10 - Boa

D

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
このホテルはヒルトンに最近変わりましたが、その前のプルマンバンコク、グランドミレニアムの頃からこのホテルを利用しています。ヒルトンになって朝食ビュフェのちょっとした衛生面の気遣いですが良くなったと思います。3泊しましたが2日目からは朝食の際に顔を見て部屋番号を覚えてくれていてちょっとじっくりしました。部屋の冷蔵庫の調子が悪かったのですが、すぐに交換してくれてお詫びにケーキなどを差し入れてくれました。またお世話になりたいと思いました。
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sara em 2 de mai. de 2024
Dear Daisuke Tsuji,Thank you very much for taking the time to rate and review our hotel. We are delighted to read that you had enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our staff especially breakfast team. I am also sure that this feedback will serve as an encouragement to all our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager

10/10 - Excelente

Stephen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, updated rooms. Great service
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sara em 2 de mai. de 2024
Dear Stephen,Thank you very much for sharing your experience stay with us.We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager

10/10 - Excelente

Junko

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ホテルはスクンビット駅から近くにあり、MRTとBTSが使えるので便利でした。朝食付きにしましたが多彩で美味しかったです。深夜便で到着後、通常は2時からのチェックインでしたが、9時過ぎに部屋を用意して頂けたので大変助かりました。また宿泊したいと思います。
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sara em 2 de mai. de 2024
Dear Junko,We very much appreciate your comments regarding your stay at the Hilton Bangkok Grande Asoke.We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager

10/10 - Excelente

Tim

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sara em 2 de mai. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Stephen

Great location. Comfortable room. Well outfitted gym. Outstanding breakfast. Definitely stay here next trip.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sara em 28 de abr. de 2024
Dear Valued guest,Thank you for taking the time to share your feedback. We're pleased to hear that everything met your expectations during your stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another comfortable and enjoyable stay in the future.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

YOSHINORI

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sara em 28 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Tricia Jia Xin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
nice property, easy access,friendly staff
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sara em 26 de abr. de 2024
Dear Tricia Jia Xin,Thank you very much we appreciate your comments regarding your stay at the Hilton Bangkok Grande Asoke.We are delighted to read that you had a good stay and enjoyed your visit to our hotel. It is always encouraging to learn how guests are satisfied with our service as it is what we strive and aim for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager

10/10 - Excelente

Joshua

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel is very nice and staff are very good as well! The A/C worked very well And have great food options at location. Area is very busy so at times can be hard to get a taxi so plan ahead for delays. The traffic is Bangkok in general so not something that would stop me from going here again.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Sara em 26 de abr. de 2024
Dear Joshua,Thank you very much we appreciate your comments regarding your stay at the Hilton Bangkok Grande Asoke.We are delighted to read that you had a good stay and enjoyed your visit to our hotel. It is always encouraging to learn how guests are satisfied with our service as it is what we strive and aim for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager

10/10 - Excelente

Sato

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
遊びに行くのに便利!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Sara em 23 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

8/10 - Boa

Suwatida

Hospedou-se por 1 diária em abr. de 2024
Resposta de Sara em 23 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Shinobu

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
建物は少し古い感じがあるけど、部屋も広くてホテルに入った瞬間からいい香りで居心地が良かったです。
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sara em 23 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Emily

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love the location, across the road is the Terminal 21 big shopping mall, 7-11 next door, stayed in family suite so have access to the executive lounge, love the happy hour drinks even kids enjoy the drinks and refreshments. The cons for the family suite, the kids room is quite warm even when we maxed out the aircon, the toilet area is quite smelly, I don’t think it was cleaned properly, still can smell pee a bit, water pressure not the best, complete vanity is provided.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sara em 23 de abr. de 2024
Dear Valued guest,Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed the convenient location of our hotel, as well as the amenities provided, such as access to the executive lounge and the happy hour. It's always a pleasure to know that both adults and kids alike can find something to enjoy during their stay.We apologize for any inconvenience you experienced regarding the temperature in the kids' room and the cleanliness of the toilet area. Please rest assured that we take your comments seriously, and we will address these issues promptly with our housekeeping and maintenance teams to ensure that such occurrences are not repeated in the future.We appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. If there is anything else we can assist you with, please do not hesitate to let us know.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Ken

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Sara em 19 de abr. de 2024
Dear Sicko,We very much appreciate your comments regarding your stay at the Hilton Bangkok Grande Asoke.We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Nuchsara SapimaiGuest Relations Manager

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice Building, convenient and great staff.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sara em 18 de abr. de 2024
Dear Khun Michael,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Sumit

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect place to stay , very close to everything Will come back again and highly recommend .
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Sara em 16 de abr. de 2024
Dear Valued guest,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and your stay comfortable. If there's anything specific you enjoyed or anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back in the future.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Sinyueh Rayne

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The environment was great, easy to get around and the room was big. The bed is quite comfortable. You can tell it's an old hotel, but the overall equipment is not a big problem. Especially the breakfast, there are many kinds of food and very delicious, which made me feel delighted. There are some bars and restaurants for foreigners nearby, so the price is a bit higher. I recommend this hotel for especially business travelers.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Sara em 16 de abr. de 2024
Dear Valued guest,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and your stay comfortable. If there's anything specific you enjoyed or anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back in the future.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Jessica

Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sara em 5 de mai. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

cho

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Sara em 16 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Motoki

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sara em 14 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

8/10 - Boa

Lim

Pontos positivos: Limpeza
Location is convenient
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sara em 11 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

8/10 - Boa

Norihisa

Pontos positivos: Limpeza e serviço e funcionários
I had a good stay!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sara em 9 de abr. de 2024
Dear Norihisa,Thank you for reviewing your experiences in here.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Nuchsara Sapimai Guest Relations Manager

10/10 - Excelente

Teiji

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sara em 7 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

8/10 - Boa

Man Man Joules

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the staffs are very helpful and friendly
Hospedou-se por 4 diárias em mar. de 2024
Resposta de sara em 2 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Shimazaki

Hospedou-se por 1 diária em mar. de 2024
Resposta de sara em 2 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

YUKA

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de sara em 2 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Muhammad

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Prompt service and spectacular comfort.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sara em 2 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

SATOKO

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sara em 23 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Mark

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Friendly staff, great breakfast!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sara em 2 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Lai Ying

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nil
Hospedou-se por 4 diárias em mar. de 2024
Resposta de sara em 2 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Rebekah

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location near the metro, shopping mall and close to lots of bars and restaurants. The rooms were immaculate. My hotel room was soundproof and I couldn’t hear anything outside of the room which is great for a good night sleep. as a solo female traveller, I felt very safe in this hotel. The staff were very helpful and friendly.
Hospedou-se por 8 diárias em mar. de 2024
Resposta de sara em 2 de abr. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

8/10 - Boa

Daisuke

Hospedou-se por 6 diárias em mar. de 2024
Resposta de Sara em 15 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Kathiresan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Improve on breakfast options All days full of pork items and egg stations only Please consider for others when arranging for breakdast items. Thanks
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sara em 26 de mar. de 2024
Dear Valued guest,Thank you for taking the time to share your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

TAKAYOSHI

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Sara em 25 de mar. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Paul

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sara em 14 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Seiji

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
コンパクトで綺麗な部屋でした。
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sara em 24 de mar. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Jean-Marc, Stouffville

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great Hotel and Great location.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sara em 23 de mar. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Eiji

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ゆっくり過ごせました。
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Sara em 21 de mar. de 2024
Dear Valued guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could contribute to a pleasant experience for you. Should you have any further comments or suggestions for us, please feel free to share as we continually strive to improve our services.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

6/10 - Ok

HIROFUMI

Viagem de negócios
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
ヒルトンブランドに変わり、内装改修されたかと思ったが現状のままで失望。ベルスタッフが荷物を運んでいただいたが、荷物が重たかったから不機嫌そうな顔をしていた。 残念!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Sara em 20 de mar. de 2024
Dear Valued guest,We sincerely apologize for any inconvenience or disappointment you experienced during your recent stay. Your feedback is incredibly valuable to us as it helps us identify areas for improvement. Please rest assured that we are taking your comments seriously and will be addressing them internally to ensure that future stays exceed your expectations.We truly value your patronage and hope that you will consider giving us another opportunity to provide you with the exceptional service and experience that you deserve. We look forward to welcoming you back and making your next stay with us truly memorable.Warm regards,Nuchsara SapimaiGuest Experience Manager

6/10 - Ok

Byron

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Sara em 19 de mar. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

Yuki

Hospedou-se por 3 diárias em mar. de 2024
Resposta de sara em 7 de abr. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

10/10 - Excelente

ISHII

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Sara em 14 de mar. de 2024
Dear Valued guest,Thank you for taking the time to rate your experience with us. Your feedback is valuable to us as it helps us understand how we're doing and how we can improve. While we're pleased to see your rating, we also welcome any comments or suggestions you may have to enhance your experience further. We're committed to providing exceptional service and ensuring your stay with us is memorable. We look forward to welcoming you back and exceeding your expectations in the future.Thank you for choosing Hilton Bangkok Grande Asoke.Warm regards,Nuchsara SapimaiGuest Experience Manager

8/10 - Boa

KIRIKO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
何も無いのに部屋の警報器が鳴り止まずスタッフが力尽くで警報器を外して帰ったのはびっくりしました
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sara em 13 de mar. de 2024
Dear KIRIKO,We apologize for the shortcomings you have experienced during your stay with us, particularly regarding alarm issue. Rest assured that your feedback has been escalated and the relevant department is already taking the necessary actions to address your concerns.All of us at Hilton Grande Asoke appreciate the opportunity to make things right and hope to welcome you back soon.Best regards,Nuchsara SapimaiGuest Relations Manager