Férias para Bambous

We had a relaxing stay overall. Our room was spacious and comfortable, the beach was lovely. However, recurring issues with communication, follow-through and attention to detail affected our experience. On arrival, the robe was dirty and a few items had been left by previous guests. Before arrival, I asked about a special dinner but was directed towards the usual restaurants. During our stay, we discovered private dining was an option. We were also incorrectly told entertainment was only on Thursdays and Saturdays, so missed a live performance. Food was disappointing and did not feel like fine dining, with inconsistent quality and incorrect orders. Being half board, we ate out more than planned due to the food and drink quality. Smaller requests, including water deliveries, were missed, and promised feedback at check-out did not happen. Sound insulation through the connecting door was poor, with the neighbouring shower, TV and toilet clearly audible. The evening atmosphere felt more procedural than relaxed, with the bar winding down around 9:40pm, music turned off while staff completed paperwork. Dimitry on the beach deserves special mention for being consistently welcoming and attentive. The spa was clean and our couples massage was excellent, with special thanks to Greeta and Sandy. We hope this feedback is taken constructively, as clearer communication and better follow-through could make a real difference.

Comida sensacional, personal super atencioso, amable, siempre alegre e prestativo. Resort super lindo, com todo o conforto. Muitas atividades para realizar. A praia privada na ilha maravilhosa.

Hotel maravilhoso, o quarto é impecavel com decoracao de muito bom gosto. A praia do hotel nao é tao bonita, mas as instalações do hotel compensam. Unico ponto de melhoria foi o secador de cabelo que desligava sozinho a cada 5 segundos de uso, avisei na recepcao mas nao ajustaram. O chao de madeira do quarto tambem estala ao andar entao se voce tiver sono leve, pode acordar devido a isso ( mas nada disso prejudicou a experiencia como um todo). Voltaria com certeza.

Veldig fin og stor leilighet som bokstavelig talt ligger PÅ stranda! Utsikten vi hadde fra leiligheten mye bedre enn det du får på nærliggende resorts! Det er mye verdi for pengene om du ikke trenger hotell, da leiligheten er moderne, lekker og velutstyrt. Og om du manglet noe så var det veldig enkelt å få kontakt med manageren på WhatsApp. Vi fikk blant annet låne babystol, babyseng og de arrangerte flere transportmuligheter for oss med babysete. Mine tips er at du bør ha egen bil om du skal bo her, da det er et stykke til det meste og området har ikke så mye gåvennlige gater. De fleste går langs stranden, noe som absolutt er en koselig tur men blir lite praktisk i lengden om det er mørkt, man har litt å bære på etc. Ellers hadde nok bassengområdet trengt en liten oppgradering. Solsengene var slitte og barnebassenget var fullt av sand så vi brukte det ikke. Havet var uansett rett der, så var ikke noe problem for oss :)