Dear Guest. Thank you for taking the time to review your stay with us.

Dear Happy Guest. Thank you for giving us a perfect rating.

Dear Adam,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

Dear Randy, I appreciate you taking the time to share your experience with us, and I sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable as it helps us identify areas for improvement.I am genuinely sorry to hear about the issues with the hotel's facilities and services. It's disappointing that the heating in your room was not addressed promptly despite your complaints, and I apologize for any discomfort this may have caused. I assure you that we are investigating this matter to ensure it doesn't happen again in the future.Furthermore, I am sorry to hear about the interaction with our day receptionist. Such behavior is unacceptable and not in line with the level of service we aim to provide. I will address this issue with the reception staff to ensure proper training and appropriate conduct in all interactions with our guests.We understand your decision not to return, but I want to assure you that we take your feedback seriously, and we are committed to making the necessary changes to enhance the overall guest experience.Warm regards,

Dear Annemarie,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

Dear Arpad,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

Dear Richard,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

Dear Snikiwe,I sincerely apologize for the discomfort you and your family experienced during your recent stay with us. Your feedback is incredibly important, and I deeply regret that we fell short of your expectations.I am truly sorry to hear about the issues with the cleanliness of your room, particularly the dusty carpets that triggered your daughter's hay fever. This is not the standard of service we aim to provide, and I understand the impact it had on your stay. I assure you that we will thoroughly investigate and address the housekeeping concerns to prevent such incidents from occurring in the future.The lack of room service and the need for you to request clean towels, and I apologize for any inconvenience this caused. We will be reviewing our processes to ensure a more proactive and efficient service in the future.I appreciate your acknowledgement of the comfortable bed, but I understand that it does not compensate for the overall issues you encountered. We take your feedback seriously, and we are committed to making the necessary improvements to enhance the guest experience.Thank you for bringing these matters to our attention.Kind regards,

Dear Sharon,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

Dear guest,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your candid remarks, as they help us improve our services and address areas that may have fallen short of our guests' expectations.I am genuinely sorry to hear about the inconvenience you experienced with the cleanliness of the toilet. Please accept our sincerest apologies for any discomfort this may have caused. I have shared your comments with our housekeeping team, including the specific issue regarding the toilet's cleanliness under the rim. We are taking immediate steps to rectify this and ensure that such oversights are not repeated in the future.To answer your question, yes, we do have a cleaning service supervisor who will be addressing this matter with the team to reinforce the importance of thorough cleanliness in all areas, including those that may not be immediately visible.We understand the importance of maintaining a clean and hygienic environment for our guests, and we are committed to learning from this experience to prevent similar incidents in the future. Your feedback is invaluable to us, and we hope you would give us another opportunity to provide you with a much-improved experience.Once again, thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to welcome you back for a much-improved experience.Kind regards,

Dear Liesa,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

Dear Nicholas,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear that the initial room did not meet our usual standards, and we are truly sorry for the time to oversight.We appreciate your patience and cooperation in moving to another room. However, it's disappointing to learn that the second room also fell short of expectations in terms of cleanliness and maintenance. Your feedback is invaluable, and we will be conducting a thorough review with our housekeeping and maintenance teams to address the issues you've raised.Please be assured that this is not reflective of the level of service we aim to provide, and your comments will be used to implement necessary improvements. We understand the importance of a comfortable and well-maintained environment for our guests, and we will take immediate steps to rectify the shortcomings you highlighted.Once again, we apologize for any inconvenience caused and appreciate your understanding.Kind regards,

Dear Debbie,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,