Hotéis HMC Hotels em Baiona e Biarritz

"The hotel has great decor, good food and provided a relaxing stay. However on our last night we accidentally left a pair of Oakley sunglasses on our table. There was a real lack of interest from staff to locate these. For a small hotel and as the only guests left in the restaurant it seems unlikely they could have disappeared without a trace. Very disappointing response from staff and management. "

"Nao foi boa pq tivemos que dormir a primeira no quarto de um amigo que tinha chegado antes ,quando chegamos nao tinha recepcionosta depois da 20:00 para abrir o hotel entregar as chaves, nem devolveram essa diaria e nem deixaram nenhuma instruçao.Nao possui ar condicionado e tb como nao tem recepcionista a noite os vozinhos fazem festa e barulho."

"Bon accueil Personnels à l écoute des clients RAS "