4/10 - Insatisfatória
Gianpiero
15 de abr. de 2026
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e comodidades
The place is nice and clean and that’s what you should expect. The staff, but I should just say the owner, is another story. When I got there I asked at what time and where breakfast would be served. The owner seemed surprised and said that it wasn’t included. It took me some long negotiations and me showing her the Hotels.com listing to convince her. When I asked her for wifi service, she said, contrary to the listing, that rooms didn’t have wifi but there was a dedicated room for it “because the wifi waves hurt people’s health”. I could have argued about that claim, but let me just mention that a few feet from the room’s windows there is a motocross racetrack: so wifi waves are bad but exhaust gases and noise pollution are good? The final straw was last night, when I was at a work dinner event and I arrived at 1:15am to the place. This morning I was slammed with a €15 extra fee for my lateness, because my return hadn’t been agreed upon prior to me leaving in the morning for Vinitaly, citing correctness and professionalism. This coming from an operator who reluctantly honors what she promises online, who misleadingly lists amenities that are far from XXI century’s standard, who arrogantly tries to impose her scientifically uncorroborated beliefs on adults, and who doesn’t inform customers upon their arrival about the customs in place. The place was nice, but the owner should take a full-immersion course on modern-day hospitality management ASAP.
Not going back.
Gianpiero
Hospedou-se por 2 diárias em abr. de 2026