Casas de Férias em Bacalar, ROO

"Quarto é uma delícia, o chuveiro externo é um charme e foram os melhores banhos da vida. A comida é boa tanto do café da manhã quanto da janta "

"O hotel é agradável e bem localizado. Achei as instalações do banheiro com necessidade de manutenção e a limpeza do quarto não era nota 10. Mas em geral a estadia foi bem agradável. Café da manhã a lá carte é bem gostoso. "

"Hotel is amazing and staff is very receptive and kind. Room is very comfortable and has an extraordinary view. We were warmly welcomed by Jesus in the reception. Maria also assisted us in the best way she could. The bar and restaurant was very good and we were kindly served by Isabel with cocktails, waitors Giovani, Michelangelo and Ricardo. We had a problem with the shower late at our first night, that under circumstances caused some discomfort. However, it was resolved in the next morning and changed by a new one that was installed. Suggestion: maybe a room (any level) could have been offered just for taking a shower as we had a long day and drive to Bacalar, but I don't know if the hotel had any spare rooms available. Nevertheless, problem solved and Maria was very receptive to hearing us out and seek a solution. "