Hotéis para famílias em BNH

"Experiência abaixo do esperado para o preço cobrado. O ar-condicionado das áreas comuns não funciona, deixando a recepção extremamente quente, inclusive mais quente que o ambiente externo. Os funcionários trabalham em condições inadequadas, apesar de serem muito educados e prestativos. O alarme de incêndio disparou às 5h da manhã sem haver incêndio. A recepção não atendia o telefone e os hóspedes precisaram descer pelas escadas sem qualquer orientação. Depois, foi informado que a causa era um...

"o café da manhã perfeito com variedades e quantidades à vontade! "

"Jeanne pessoa muito solicita sempre resolvendo eventuais problemas. Amamos a casa e voltaremos mais vezes ! Obrigada !"

"Sim"

"Upon arrival, my partner and I requested an upgrade to a suite. We were told a suite on the 24th floor was available, including access to the Sheraton Exclusive Club, and were asked to wait at the bar. After long delays, we were informed of technical issues, then later discovered the receptionist had ended her shift without properly handing over our case. We were eventually assigned a suite on the 18th floor, being told the 24th floor was under renovation, and assured that services would be the...

"Was glad to get a place during Carnival. It was a bit out of the way but we knew we wouldn't find a similar price closer.However, we were pleased with the owner's prompt response when we reported Wi-Fi issues. They provided a solution for the Wi-Fi issue that worked well for us throughout our stay."