Vilas em Ayr, SCT

"It was like home from home environment, visiting family. The hose/owner was very friendly and helpful. I will definitely stay there again. I stayed In a single room which was just right and a shared bathroom. TV, single bed, wardrobe, sink and mirror, along with tea and coffee facilities. Breakfast was delicious."

"Breakfast was excellent plenty of choice and staff were vert helpful and friendly"

"My stay at the Mercure suited me perfectly. I was close to the train station so I could easily walk up & travel to Glasgow, and also have a pleasant stroll along the promenade. The polite barman ensured I had a nice glass of wine to relax at the end of the day. The reception staff gave me a cheery welcome back wave me when I returned in the evening. But the highlight was the seagulls' nest right outside my bedroom window and seeing the 3 babies being cared for by their parents. In general, a...

"The location was good"

"This is a hotel that is staffless, and has no front check in desk. It totally relies on technology for checking in and out, and that is a problem in an area with weak Wi-Fi. I would not stay again. We had a problem when we arrived with not having sheets, pillows, and blankets on a pull out bed gor my granddaughter and it took several hours of trying to contact a live person to get them to come to the "hotel", and fix the issue. Although their advertising says someone can assist you daily until...

"Let just say say away from this property i would want my worst enemy stay there"

"Property was tidy and comfortable.. owner answered any questions we had very quickly "

"The room was very hot. There was only a thick duvet on the bed, so if you’re like me (I need to be covered when I sleep) it was extremely uncomfortable. Also, no fans provided to cool down the room. A second issue were the toilets. In order to fully flush the toilet (which is required when travelling) you had to pull the handle past 45 degrees with quite a bit of pressure. Both my husband and I thought we were going to break the toilet. No instructions were given. We have travelled extensively...