8/10 - Boa
Kathy D.
15 de ago. de 2025
Pontos positivos: Limpeza
First let me say that the place is beautiful! Right on a golf course. It was extremely clean. The owners were EXCELLENT with communication. Any issues we had were handled right away. They even refunded some money to us when the hot tub was unusable for a few days. They were very fair. Be aware if you rent here that there is NO A/C in the home. It was VERY HOT in the evenings & early at night in August. They did provide fans, but the one fan in the upstairs front bedroom was broken. The bed frame in that room was broken. The biggest thing to be aware of is that there is NO BATHROOM on the main floor. You have to go either up or down a full flight of stairs. The couch was worn out. The property manager isn’t doing his job. The hot tub was unusable. And this was not a recent problem- it looked long term. We had to request several things through the week that should have been provided. The cleaners were not done till 4:30, even though we asked for an early check in. The cleaners didn’t speak English so this made it very difficult to communicate with them. The check out instructions were lengthy (4 pages) and we all felt that we were being shouted at, as much of it was in all caps & red. I do understand that some people don’t take care of things. But we had never seen such specific & detailed directions. Including when to start the dishwasher & cleaning the kitchen. Even though we had these issues the place was nice & we had a great week.
Kathy D.
Hospedou-se por 7 diárias em ago. de 2025