4/10 - Insatisfatória
Athene P., Where do you live?
31 de mai. de 2024
Pontos positivos: Limpeza
Had a disappointing experience
The good: The house was on the water and had a well/stocked kitchen and plenty of beds for a large group. The master bed was comfy. We loved the neighborhood too.
The bad: Unfortunately the lawn guys disturbed us two different times. Once they awoke me from a nap mowing outside the room. Once they leaf blowed the patio when we were trying to have private time on the couch in our pjs! There was also continuous construction noise from right across from the house. So, noise was a huge issue.
The decor was distasteful. It included two side tables in the shape of a person with private parts. Very strange choice for a family rental.
Lastly, I left an irreplaceable item. I called to retrieve it around 30 mins after we left. I couldn’t get an answer because they kept giving me the runaround. They said they had to “Ask their local team” and that the house code had changed. They told me that continuously for 3 days. Finally 3-4 days later someone told me I could come back, use the original code, and get it from the rental. I followed their directions and the item was nowhere to be found. It was in a private locked closet but nobody would come to the property to give it to me. Nobody would even ship it back as they offered. It was thrown away. I wasted a week trying to track it down and 1.5 hours of driving to retrieve it. The management is terrible!! It would be a decent rental with different management.
Athene P.
Hospedou-se por 3 diárias em jan. de 2024