4/10 - Insatisfatória
Kirk Steven
Viagem de negócios
22 de dez. de 2025
Pontos negativos: Limpeza
The room I was given was substandard. The bathroom wasn’t clean. There was a poop stain in the toilet, soap scum on the shower head, hair in the tub, and the tub drain was clogged. The tv didn’t turn on even though the remote batteries were fine. I called the front desk to switch rooms and the hotel manager by the name of Nikitta came to my room with a maintenance worker by the name of Anthony. She immediately insinuated that I must’ve done everything I complained about because I checked in the room hours ago. I respectfully assured her that once I brought my luggage in the room I immediately left to run errands. Nikitta said with a rude tone of voice “come check out this other room and see if that meets your standard because I’m about to get off work and I ain’t about to do too much room switching after that”. I took the other room she offered that was clean and didn’t have any issues. The maintenance worker Anthony was kind and assisted me with moving my belongings to the new room. With the first room being dirty and Nikitta’s nasty attitude I could barely enjoy my stay.
Kirk Steven
Hospedou-se por 3 diárias em dez. de 2025