6/10 - Ok
Stevie K.
31 de jul. de 2025
Pontos negativos: Limpeza
Underwhelming
We were really looking forward to our stay, but unfortunately the experience was underwhelming. The property was not as clean as we expected—it felt like it hadn’t been properly prepared for guests, which made settling in difficult.I had to reach out a few hours before check-in to request instructions, as none had been provided in advance. On arrival, we found the spa cold and unclean, dust was noticeable throughout the property. Only one towel per guest was supplied for a three-night stay. We also had to call the property manager to figure out how to operate the gas stovetop as it had run out. At that point, we were informed that water could only be used for 10 minutes at a time before it would shut off—something that was never mentioned in the listing or check-in information (there was no check in information supplied).While the property has potential, better communication, clearer instructions, and improved cleanliness would make a significant difference.
Stevie K.
Hospedou-se por 3 diárias em jul. de 2025