The previous reviews that I read here were so wonderful that we decided to splurge for a night. Oh boy. Big mistake.
The front desk person was having a bad day—glaring at us for no reason while demanding a whopping $150 security deposit from two extremely elderly, obviously exhausted people.
The extra pillows we requested were not in the room. The room was supposed to have a desk. It didn’t. The coffee service was the absolute cheapest garbage available. There was a single bathrobe for two people, a single bottle of water ditto. I had forgotten to pack toothpaste, but the only amenities were a used bottle of lotion and a bar of soap. For $300 a night, I really did expect a tube of cheapo toothpaste.
We had been driving all day in traffic and had chosen the hotel partially because the restaurant was supposed to be excellent.
Unfortunately, when we went downstairs, the entire first floor was vibrating from the screechiest, loudest, tone-deaf-iest guitar player in the known galaxy. Think Klingon opera on steroids.
We went into the dining room, but couldn’t hear ourselves think. Requests to turn down the volume were met with blank stares, probably because nobody couldn’t hear us. We ate elsewhere.
Our security deposit was not returned as promised. Parking was $50.
In sum, we paid $500 for a room that lacked the amenities found in a typical mid-range hotel, plus the absence of smiling faces made the entire ordeal a miserable experience. Stay elsewhere.
