Fachada da propriedade à noite

Avaliações de Hyatt Place Atlanta / Alpharetta / Windward Parkway

3 out of 5
Hyatt Place Atlanta / Alpharetta / Windward Parkway
5595 Windward Parkway, Alpharetta, GA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 541 de 1008 avaliações" "
Nota 8 - Boa. 236 de 1008 avaliações" "
Nota 6 - Ok. 118 de 1008 avaliações" "
Nota 4 - Insatisfatória. 63 de 1008 avaliações" "
Nota 2 - Terrível. 50 de 1008 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,0/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Eduardo de Beauclair

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Positivo: o Hotel está cercado por muitas árvores, e é muito silencioso, tornando a estadia bastante agradável. Negativo: a limpeza do quarto não é feita nem quando solicitada. As toalhas e o banheiro ficavam em condições ruins. O frigobar é completamente vazio. As luzes da antessala do quarto estavam queimadas. O café da manhã é muito fraco, e mesmo dentro do horário, alguns itens não eram repostos. O bar era apenas um balcão, atendido pelo responsável pela recepção. Atendimento em geral muito pouco simpático e a impressão geral era de pouco pessoal.
Hospedou-se por 11 diárias em jun. de 2022
Resposta de Customer Service em 21 de jun. de 2022
Obrigado por compartilhar seu feedback, Eduardo. Agradecemos sua contribuição. É ótimo que você tenha amado nossa atmosfera e paisagem pacíficas. No entanto, abordaremos suas preocupações sobre nosso serviço de limpeza, acomodações de quarto, ofertas de bar, serviço e ofertas de café da manhã com os membros apropriados de nossa equipe. Esperamos recebê-lo novamente em breve para uma experiência ainda mais positiva.

10/10 - Excelente

Anthony

Viagem de negócios, Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean very polite. Great customer service
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Vivek

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 26 de mai. de 2024
Vivek, thank you for your positive feedback on your stay at Hyatt Place Atlanta Alpharetta Windward Parkway. We're delighted you enjoyed your time with us. We look forward to welcoming you back soon!

10/10 - Excelente

Vanessa

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and close to where I needed to go.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Customer Service em 23 de mai. de 2024
Vanessa, thank you for your kind words. The team at Hyatt Place Atlanta Alpharetta Windward Parkway is delighted to hear that you appreciated the cleanliness and convenient location. We look forward to welcoming you back soon!

10/10 - Excelente

Scott

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Customer Service em 22 de mai. de 2024
Scott, thank you for your feedback. The team at Hyatt Place Atlanta Alpharetta Windward Parkway is always delighted when guests have a pleasant experience. We look forward to welcoming you back soon!

10/10 - Excelente

Ivan

Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 23 de mai. de 2024
Ivan, thank you for your fantastic rating! The team at Hyatt Place Atlanta Alpharetta Windward Parkway is delighted to know you had a positive experience. We're looking forward to welcoming you back soon!

8/10 - Boa

Verna

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is my go-to property when I'm in the Atlanta area. It's close to relatives. Makes it easy to visit them without actually staying with them.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 21 de mai. de 2024
Verna, thank you for making Hyatt Place Atlanta Alpharetta Windward Parkway your preferred choice when visiting the area. We're glad that our convenient location near your relatives makes your stay enjoyable. We look forward to welcoming you back soon!

8/10 - Boa

Aisha, Upper Marlboro

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was really nice. I would’ve given it five stars except they require you to use a QR code or pay for parking outside in the parking lot but inside of the hotel they kept telling me it was fine it didn’t matter because it was still stressful to walk out to your car and see what looks like a ticket on it every day stressful.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 12 de mai. de 2024
Aisha, thank you for sharing your experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We're elated that you found our hotel pleasant. We understand your concerns regarding parking and assure you that our team members are always eager to assist with any confusion that might arise. We hope to eliminate such distress during your future visits. We eagerly look forward to providing another wonderful stay!

10/10 - Excelente

Ruth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean breakfast was good
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 9 de mai. de 2024
Ruth, it's wonderful to hear that you enjoyed your stay at Hyatt Place Atlanta Alpharetta Windward Parkway. We're delighted you appreciated our neat premises and satisfying breakfast. We hope to be your first choice again soon when your travels bring you back to Atlanta.

8/10 - Boa

Treginald

Hospedou-se por 2 diárias em mai. de 2024
Resposta de Customer Service em 27 de mai. de 2024
Treginald, thank you for your feedback! We're thrilled you had a positive experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We hope you'll choose to stay with us again soon!

10/10 - Excelente

Verna

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to family.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Customer Service em 5 de mai. de 2024
Thank you for sharing your perfect rating with us, Verna!It's wonderful to see how much you appreciated your time at Hyatt Place Atlanta Alpharetta Windward Parkway! We want everyone to feel right at home at Hyatt Place Atlanta Alpharetta Windward Parkway. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 - Boa

Frances

Pontos positivos: Limpeza, serviço e funcionários e comodidades
We had a very good stay. I would like to compliment Erica. She was wonderful. We had a problem and she went above and beyond!!! A staff member to be proud of!!!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 23 de abr. de 2024
Frances, it's heartwarming to hear that you had a very satisfactory experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We're particularly thrilled to hear that Erica exceeded your expectations; we find dedication and service like hers to be admirable. We trust that all our team members will strive to match her excellent standard in future visits. We eagerly await your next stay.

10/10 - Excelente

Alexander

Pontos positivos: Comodidades e condições e instalações da propriedade
Nice staff
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Thank you for the excellent rating, Alexander!We're so glad that you've enjoyed your stay at Hyatt Place Atlanta Alpharetta Windward Parkway so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

10/10 - Excelente

Carlos

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelente place
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Thank you for the 5 out of 5 rating, Carlos!We're thrilled to see how much you enjoyed staying at Hyatt Place Atlanta Alpharetta Windward Parkway. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 - Boa

Maryam

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
You need to pay for the parking, to park your car over the night about $12. Staff were very nice and friendly. The room was clean and spacious..
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 21 de abr. de 2024
Maryam, thank you for choosing Hyatt Place Atlanta Alpharetta Windward Parkway. We're thrilled to hear you found our team members to be friendly and your room clean and spacious. We appreciate your feedback regarding the parking fee. We look forward to welcoming you back next time you're in Alpharetta.

6/10 - Ok

Gail

Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 5 de mai. de 2024
Thank you for the feedback, Gail.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

8/10 - Boa

Hubert

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quiet property. You do need to request room service or they automatically put you on an “every three days” schedule.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Customer Service em 15 de abr. de 2024
Hubert, it's wonderful to read that you appreciated the tranquil atmosphere at Hyatt Place Atlanta Alpharetta Windward Parkway. Regarding the housekeeping schedule, we try to balance guest comfort with conservation efforts. However, we will certainly consider your feedback for a smoother experience. We hope to welcome you back for another pleasant stay.

10/10 - Excelente

Sultan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 15 de abr. de 2024
Thank you for sharing, Sultan!At Hyatt Place Atlanta Alpharetta Windward Parkway, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 - Excelente

Michele

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff personnel were welcoming and efficient. Easy check in and check out. Room was clean. Breakfast was delicious. Will highly recommend.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Michele, it's wonderful to learn about your great experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We feel proud when guests appreciate our friendly, efficient team members and the cleanliness of our rooms. Thank you for acknowledging the ease of the check-in process and our delicious breakfast. Your recommendation means a lot to us. We're eager to welcome you back for another delightful stay.

8/10 - Boa

Tom

Pontos positivos: Limpeza e serviço e funcionários
Good hotel
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Tom, it's delightful to hear that you had a positive experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We strive to ensure our guests have wonderful stays, and your positive feedback helps us on this front. We hope to welcome you back in the near future for yet another good experience.

6/10 - Ok

Danielle

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Overall, we had a pleasant stay. I am disappointed that our room was not as clean as I would have liked upon our arrival. I had to wipe down the wardrobe mirror, desk and chair, and the microwave/mini kitchen area as they were either super dusty or stained.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Danielle, it's important to us that you had an overall satisfying stay, though your notes on cleanliness are taken seriously. Having your room in impeccable condition should be a given, and we regret if this was not the case. Our team strives to ensure a high standard of cleanliness and will take your comments into consideration as we continue to improve our guest experiences. We value the details you have shared and hope to have the chance to better impress you during your next visit.

2/10 - Terrível

Nakeia

Viagem de negócios, Viagem a dois
Pontos negativos: Serviço e funcionários
The manager was rude guest service didn’t speak they was very noisy they had poor customer service skills
Hospedou-se por 9 diárias em mar. de 2024
Resposta de Customer Service em 7 de abr. de 2024
Nakeia, we're sorry to read about your experience. It's disappointing to hear that our team members didn’t live up to your expectations in terms of politeness and quietness. We typically pride ourselves on exceptional guest service, so we'll certainly be examining your feedback further. Thank you for bringing this to our attention.

10/10 - Excelente

Ginnie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Just a beautiful clean hotel. And real glasses!!!! I loved it
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 6 de abr. de 2024
Ginnie, thank you for your kind words. It means a lot to us to hear you enjoyed your stay at Hyatt Place Atlanta Alpharetta Windward Parkway, and appreciated our clean premises and subtle details like real glasses that we provide. We can't wait to welcome you back again for another stay.

4/10 - Insatisfatória

Jeffrey

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Air conditioning did not work in the room and the thermostat was incorrect. When it was supposedly on 70 degrees, the room was sweltering and much much hotter. The air conditioning did little to change the temperature, only coming on occasionally and temporarily lowering the temperature. The entire family shared a sleepless night because of these conditions.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 2 de abr. de 2024
Jeffrey, we regret to hear about the discomfort you experienced due to the air conditioning issues in the room. Rest assured, our team is committed to ensuring that guest rooms are comfortable and well-maintained. We truly hope you will allow us another chance to serve you better in the future.

10/10 - Excelente

Eli

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked everything
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 26 de mar. de 2024
Eli, it's terrific to hear you thoroughly enjoyed your experience at Hyatt Place Atlanta Alpharetta Windward Parkway. Your satisfaction is a great testament to our efforts to provide the best possible stay. We are eagerly awaiting your next visit.

8/10 - Boa

Olajide

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 15 de abr. de 2024
Thank you for this lovely rating, Olajide!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt Place Atlanta Alpharetta Windward Parkway. We'd like to share an even better experience with you soon.

4/10 - Insatisfatória

Donna, Atlanta

Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Donna, it seems your stay didn't meet expectations, and for this, we express regret. We take our guest feedback seriously and utilities it to continually better our service and amenities. We hope you offer us another chance so we can show you an exceptional experience.

2/10 - Terrível

Martelle

Viagem de negócios, Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We always stay at the hyatt for business trips and usally they are accommodating. Today was the last time we would ever spend our money with the company. We had a three night stay at this location and asked to use a meeting room for a zoom call to handle an important business call, the baby we have would be too loud and may distrupt the business call. We were told NO! In the past the hyatt hotels have been more than happy to let this happen. Most of the time the rooms are unoccupied. Tonight we asked and were told no, by one of the front desk managers. We then ask if we can rent the room becuase we needed a private setting for the call she said, no; the rooms are rented weeks in advance. I then proceeded to ask to rent another sleeping room for the call. Then decided it was better for me to check out and do business elsewhere. Needless to say we will sit in the car to take the business call. They definitely need to be more accommodating to loyal guests. Book elsewhere.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 19 de mar. de 2024
Martelle, we're truly sorry your recent stay was not up to our standard of flexibility and guest satisfaction. We understand your frustration with the lack of available meeting room space for your important call. The experiences of our loyal guests are highly important to us and we appreciate your patience regarding this matter. It's our hope that future interactions will prove more fruitful and in keeping with your previous positive experiences. Thank you for sharing your feedback.

8/10 - Boa

Hubert

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very accessible hotel.
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Customer Service em 28 de mar. de 2024
Hubert, thank you for leaving a review. At Hyatt Place Atlanta Alpharetta Windward Parkway, we're delighted to hear that accessibility was a highlight of your stay. We're looking forward to your next visit!

10/10 - Excelente

Todd A

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Customer Service em 19 de mar. de 2024
Todd, it's fantastic to hear that you had a great stay at the Hyatt Place Atlanta Alpharetta Windward Parkway. We greatly appreciate your rating. Your support means a lot to us, and we hope to welcome you back in the future!

8/10 - Boa

Lauren

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were great! Our room was nice and worked for us for one night. I thought was a newer hotel but I definitely noticed a lot of wear. The dog walk area was disgusting. It was basically a dumping ground for all kinds of trash located behind the dumpster on the property. Had to walk my dog off property . The breakfast was pretty good! The room doors are so heavy and slam so hard . That was annoying to hear when we were trying to sleep. The rooms are supposedly "soundproof" but that is not the case. Like I said, it's fine for one night.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 18 de mar. de 2024
Lauren, it's great to hear that our team members at the Hyatt Place Atlanta Alpharetta Windward Parkway were able to meet your expectations and that you found the room to be a good fit for your short stay. We appreciate your valuable insights regarding areas we could potentially improve, such as the pet-friendly environment and the sound insulation in our rooms. Rest assured, we constantly strive to provide an enjoyable and relaxing experience to all our guests. We're pleased you enjoyed our breakfast offerings and hope to have the chance to welcome you back for a better experience in future visits.

10/10 - Excelente

Mary

Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 26 de mar. de 2024
Mary, thank you for taking time to rate your stay at Hyatt Place Atlanta Alpharetta Windward Parkway. It's heartening to see you had an enjoyable experience. We appreciate your feedback and look forward to welcoming you back on your next visit.

10/10 - Excelente

Darren

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 6 de mar. de 2024
Thank you for the perfect rating, Darren!We are very pleased to hear that you had a wonderful stay at Hyatt Place Atlanta Alpharetta Windward Parkway. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 - Excelente

Ryan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great neighborhood! Lots of options within the area to choose from.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 4 de mar. de 2024
Ryan, it's fantastic to hear you enjoyed the vibrant neighborhood surrounding Hyatt Place Atlanta Alpharetta Windward Parkway. We're thrilled to be located in an area that offers numerous selections for our guests, and we look forward to welcoming you back on your next visit to the vibrant district.

10/10 - Excelente

Memory Fit

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great staff
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Service em 6 de mar. de 2024
Memory Fit, thank you for sharing your review. We are thrilled to learn that our team members at Hyatt Place Atlanta Alpharetta Windward Parkway exceeded your expectations. We look forward to your future visits.

10/10 - Excelente

Zhi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent location and Erica in the front desk has been very helpful
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Customer Service em 2 de mar. de 2024
Zhi, it's wonderful to hear that your experience at Hyatt Place Atlanta Alpharetta Windward Parkway was positive. Our team is thrilled to know Erica was able to assist you effectively. We strive to offer excellent service and help our guests feel welcome. We're looking forward to your next stay.

10/10 - Excelente

MARY

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good location very friendly staff.. nice breakfast!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 2 de mar. de 2024
Mary, thank you for choosing Hyatt Place Atlanta Alpharetta Windward Parkway. We're absolutely delighted you enjoyed our ideal location and hearty breakfast. Our friendly team members appreciate your kind words and look forward to welcoming you back in the future.

10/10 - Excelente

Ricardo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 2 de mar. de 2024
Ricardo, it's wonderful to hear you had a top-notch stay at Hyatt Place Atlanta Alpharetta Windward Parkway. Our team appreciates your high rating and we're eager to welcome you back again soon. Safe travels!

10/10 - Excelente

Nancy A, Alpharetta

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 29 de fev. de 2024
Nancy, it's wonderful to hear that your stay at Hyatt Place Atlanta Alpharetta Windward Parkway was such a success. We aim to make every stay memorable and we're thrilled we did just that for you. Our team looks forward to welcoming you back in the future.

10/10 - Excelente

Janice

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 22 de fev. de 2024
Janice, thank you for this excellent rating of Hyatt Place Atlanta Alpharetta Windward Parkway. We're thrilled that your experience with us met your expectations! We look forward to the opportunity to welcome you back in the near future.

10/10 - Excelente

Nancy A, Alpharetta

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All Staff Members, very helpful. They do it with a smile, ALWAYS. Cleaning crew very nice, they do great job.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Customer Service em 22 de fev. de 2024
Nancy, it's wonderful to hear your positive feedback about Hyatt Place Atlanta Alpharetta Windward Parkway. We're delighted that our dedicated team members' commitment to service with a smile was evident throughout your stay. It's certainly pleasing to know our housekeeping team made a good impression with their diligent work. We hope to have the privilege of welcoming you back again soon.

10/10 - Excelente

Tiffany

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love the convenience to the interstate and the availability to find places to eat. My family stays here every time we come to the ATL area to visit my grandkids.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 21 de fev. de 2024
Tiffany, it's wonderful to hear you've found Hyatt Place Atlanta Alpharetta Windward Parkway's location to be beneficial for your family visits. We're delighted to be your go-to hotel when visiting your grandkids and that you enjoy the numerous dining options in the area. Thank you for sharing your positive feedback. We're looking forward to welcoming you back during your next trip to the ATL area.

8/10 - Boa

Maria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Customer Service em 19 de fev. de 2024
We appreciate you sharing this positive rating, Maria!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place Atlanta Alpharetta Windward Parkway. We want to share an even more enjoyable experience with you next time.

10/10 - Excelente

Nancy A, Alpharetta

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
After staying in multiple hotels the past 2 years, this one is by far the BEST. I've dealt with rude to extremely rude staff members. I am happy to say every staff member at this location are excellent at customer service.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 12 de fev. de 2024
Nancy, thank you for your gracious compliments. Hyatt Place Atlanta Alpharetta Windward Parkway takes great pride in serving our guests and it's heartening to know our team members' exceptional service left such a positive impression. We're delighted to hear that we were able to stand out among other establishments you've visited. We eagerly await your next visit.

10/10 - Excelente

Joanna S

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We were in town for my sister’s funeral and the staff was very friendly and accommodating. Good experience during a hard time.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Customer Service em 8 de fev. de 2024
Joanna, it's truly heartening to hear that you had a positive stay at the Hyatt Place Atlanta Alpharetta Windward Parkway, particularly under such difficult circumstances. We're also glad our friendly and accommodating team members could add a touch of comfort to your time with us. We appreciate your feedback and hope to host you again under more joyful circumstances.

6/10 - Ok

Dianne

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
The hotel halls and windows were very dirty. We have stayed here a couple of times and every time there has been an issue. Window was leaking in heavy rain. Room refrigerator wasn’t working. Now they charge you to park which is insane after you pay to stay there. Will definitely seek other options on our next visit to Alpharetta.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 6 de fev. de 2024
Dianne, thank you for sharing your feedback. It's disheartening to hear about the cleanliness concerns and the window issue you encountered. Indeed, maintaining the ideal environment for our guests is at the forefront of our priorities. Regarding the appliances, we value your input as it's crucial to our improvement. The parking fee is an aspect we've implemented lately to enhance the maintenance of these facilities. Despite this, we trust you'll consider us again and give a chance to offer a superior stay.

10/10 - Excelente

Alicia

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Everything was Wonderful
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 5 de fev. de 2024
Alicia, it is delightful to hear that you had a fantastic stay at Hyatt Place Atlanta Alpharetta Windward Parkway. We're glad that we could make your visit wonderful. We are looking forward to welcoming you back for another great experience.

10/10 - Excelente

James, Escondido

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice restaurant n the same parking lot. Many dining options just across the road. This was a great property at a terrific price.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Customer Service em 1 de fev. de 2024
James, thank you for sharing your wonderful experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We're thrilled you appreciated the proximity to dining options and found value in your stay. Your feedback is truly appreciated, and we look forward to welcoming you back soon!

8/10 - Boa

Georgia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice mattress and pillows needs to be replace very uncomfortable
Hospedou-se por 1 diária em jan. de 2024
Resposta de Customer Service em 30 de jan. de 2024
Georgia, it's wonderful to hear that you found the Hyatt Place Atlanta Alpharetta Windward Parkway's mattress to your liking. However, we regret to hear that you were not completely satisfied with the pillows. We strive to provide an exceptional stay for all our guests and your comfort is of utmost importance to us. We appreciate your valuable feedback and we'll certainly take it into consideration for future improvements. Nonetheless, we are glad that this did not overshadow your overall positive experience and we hope to welcome you back soon.

10/10 - Excelente

Deva Krupamma

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Big thumbs up 👍
It was wonderful, no outside noise at all. That is best part and the second best is breakfast.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Customer Service em 26 de jan. de 2024
Deva, we're thrilled to hear of your excellent experience at Hyatt Place Atlanta Alpharetta Windward Parkway. It's wonderful that you appreciated the peaceful atmosphere and enjoyed the breakfast. We can't wait to offer you another delightful stay in the future.