Frigobar, cofres nos quartos, cortinas blackout, quartos à prova de som

Avaliações de Glyfada Riviera Hotel

5 out of 5
Glyfada Riviera Hotel
Leoforos Posidonos 40, Glyfada

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 53 de 105 avaliações" "
Nota 8 - Boa. 22 de 105 avaliações" "
Nota 6 - Ok. 13 de 105 avaliações" "
Nota 4 - Insatisfatória. 6 de 105 avaliações" "
Nota 2 - Terrível. 11 de 105 avaliações" "

8,8/10

Limpeza

8,6/10

Serviço e funcionários

8,2/10

Comodidades

8,4/10

Condições e instalações da propriedade

7,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Farid Ramsis

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had the family room which was very convenient. However it would be better much better if more hooks and shelves are provided specially in the toilet and shower area. Water bottles were not given on daily basis!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Glyfada Riviera Hotel em 19 de abr. de 2024
Dear Mr. Ramsis, Thank you so much for taking the time to write us this wonderful review! Looking forward to welcoming you back soon! Sincerely,

10/10 - Excelente

Per

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Glyfada Riviera Hotel em 5 de fev. de 2024
Dear Per.Thank you for the excellent rating and once more it has been a pleasure welcoming you to our Hotel See you soon!Sincerely,

8/10 - Boa

GINES

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Glyfada Riviera Hotel em 2 de fev. de 2024
Dear Gines,Thank you for taking the time to give us your review regarding your recent stay with us!Hope to see you again soon and provide an even better experience.Sincerely,

10/10 - Excelente

Jan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A very pleasant stay
A very pleasant stay at a small newly renovated hotel. Very nice staff, a good breakfast and a nice room. Only smaller issue is the traffic noise, but being in a city I guess that is to be expected.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Glyfada Riviera Hotel em 2 de fev. de 2024
Dear Jan,Thank you for taking the time to give us your review and the 10/10 rating!We look forward to welcoming you again soon!Sincerely,

10/10 - Excelente

DEMETRIOS

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Spent a week at the hotel for my birthday in the penthouse with the private rooftop jacuzzi. The hotel staff went above and beyond to make sure our stay was perfect. They even called me the morning of my birthday and had a birthday gift waiting for me upon arrival. The room was fantastic with incredible views of the sun setting over the Aegean. I will be staying exclusively at this hotel from now on when I come to Athens. Highly highly recommend!
Hospedou-se por 7 diárias em dez. de 2023
Resposta de Glyfada Riviera Hotel em 3 de jan. de 2024
Dear DEMETRIOS,Thank you for the 5* rating and for your kind words towards our staff and for the Hotel!It will be our pleasure to welcome you again soon!Kind Regards,Georgios PrasinosGeneral Manager

10/10 - Excelente

Athanasios

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Glyfada Riviera Hotel em 5 de dez. de 2023
Dear Athanasios,Thank you so much for taking the time to rate your recent stay with us and for the excellent rating!Looking forward to welcoming you back!Sincerely,

8/10 - Boa

Chee Len Daniel

Hospedou-se por 2 diárias em out. de 2023
Resposta de Glyfada Riviera Hotel em 14 de nov. de 2023
Dear Chee Len Daniel,Thank you for taking the time to rate your recent stay with us!We look forward to welcoming you back!Sincerely,

10/10 - Excelente

Ashley Jonathan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place. Staff made me feel special which is rare these days. Don’t forget to ask about the sauna and steam room. It’s a great treat option that others don’t have. Highly recommend. Will be returning if I’m in the area. Thank you for making my stay nice and easy.
Hospedou-se por 7 diárias em out. de 2023
Resposta de Glyfada Riviera Hotel em 31 de out. de 2023
Dear Ashley Jonathan,Thank you for your kind words and the 5* rating on Expedia!We are glad to know that our staff made you feel this way as we strive to provide genuine hospitality and a clean hotel with great food!Looking forward to welcoming you back!Sincerely,

10/10 - Excelente

nils ole

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
familie ophold i glyfada
hotellet ligger tæt på stranden, og fint med taxa til metroen, til akropolis. vi var glade for området og gå afstanden til glyfada center, hvor der er mange dejlige restauranter og liv. Hotellets personale var super søde, med dansktalende manager. Rigtigt hjælpsomme. vil foreslå at opgrade til stor værelse, da standard værelserne er små. rigtig god morgenmad, swimming pool osv. fitness rum småt men virker. Eneste negative ting er at det ligger op af en befærdet hovedvej hvor der bliver kørt rigtigt stærkt hele natten.. dvs støj.
Hospedou-se por 5 diárias em out. de 2023
Resposta de Glyfada Riviera Hotel em 25 de out. de 2023
Dear nils ole,Thank you so much for taking the time to write us your review and for your kind words!It was a pleasure to be of service and welcome you to our Hotel and we look forward to next time!Tusind tak!Sincerely,

8/10 - Boa

Lily

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a most pleasant stay at this hotel. The staff are all friendly and helpful, from the reception to the housekeeping, a big shoutout to Katerina, Anastasia, the 2 Johns, Christos, Alexandra, and a few others whose name we might have missed. The room is clean, although a bit small even though it’s a “family room”. The card keys also didn’t work consistently and so we have to bring it back to reception to reset them. All these however are minor. We didn’t have a chance to eat at their restaurant but it looks very nice and cozy. At the back is a big patio where the pool and gym are located. The warm welcome we received at the hotel upon arrival and the accommodating service all throughout our 8-night stay are enough points to me to consider this midsize hotel as a favorite place in Athens. A home away from home. We’d like to stay in this hotel again the next time we visit Athens.
Hospedou-se por 8 diárias em out. de 2023
Resposta de Glyfada Riviera Hotel em 18 de out. de 2023
Dear Lily,Thank you so much for your comments and for rating us on Expedia!It's wonderful to read that we made your stay memorable and pleasant and it will be a moment we look forward to, next time we welcome you to Glyfada Riviera Hotel.Thank you once again!Sincerely,

10/10 - Excelente

DEMETRIOS

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic stay! We will be back!
Hospedou-se por 1 diária em out. de 2023
Resposta de Glyfada Riviera Hotel em 15 de out. de 2023
Dear DEMETRIOS,Thank you for rating us with 5* on Expedia.com!We are glad to know that you had a wonderful stay with us and i hope we will have the chance to welcome you back soon!Sincerely,

10/10 - Excelente

Natalie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, modern, small boutique hotel with great breakfast. The only down side is that it really isn’t around much and on a noisy Main Street. Overall, enjoyed our stay
Hospedou-se por 2 diárias em out. de 2023
Resposta de Glyfada Riviera Hotel em 15 de out. de 2023
Dear Natalie,We are delighted to receive your comments and 5* rating regarding your recent stay at our Hotel!Thank you for your kind comments on the cleanliness and food! It certainly brings a smile to our staff that goes above and beyond to provide a pleasant experience for our guests.Thank you!Sincerely,

8/10 - Boa

Suhair

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2023
Resposta de Glyfada Riviera Hotel em 4 de out. de 2023
Dear Suhair,Thank you for taking the time to rate us on Expedia!We understand you had a pleasant stay and we hope to have the chance to welcome you back in the near future!Thank you!Kind Regards,Georgios PrasinosGeneral Manager

2/10 - Terrível

Theofanis

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is infested with ants and even worse has sewer smell issues. The 1st room I stayed in had ants, they moved me to a 2nd room that the same issue. The 3rd room they moved me to smelled like sewer and had ants. This is a harmful odor to my health, I complained to the hotel and they told me they would remedy it. After returning from the beach I spoke to the front desk they told me everything was fixed and the odor was gone. I went to my room only to find out they lied to me and it still smelled like sewage! They finally offered for me to move again to a 4th room, but only for 2 days and I would have to move again to a 5th room b/c they were booked and I had a "long stay," they said. Absolutely unacceptable and unheard of so I checked out 5 days early! The rooms are very small, the stairs are dirty, this hotel is nowhere near 5 stars. Noisy as it's next to the highway and there is construction noise from the building being built right next-door. Save your money, time, health and mental well being and go somewhere else. Take pics/vids and document your issues b/c Expedia will not help you nor will the hotel admit fault. Call your credit card for a full refund!
Hospedou-se por 13 diárias em jul. de 2023
Resposta de Glyfada Riviera Hotel em 6 de set. de 2023
Dear Theofanis,It's sad to see this review as you were quite polite when you talked with us at the Hotel regarding the ants found in the 1st room you checked-in and when you asked to check-out 5 nights earlier than the original stay and we told you that we would help you with your travel agent and we will waive the cancellation fees for the last 5 nights as long as they don't charge the Hotel. The room details including the sizes are shown in our website and the different online travel agent websites. We do have bigger rooms and you reserved the specific room.Thank you for staying with us.Kind Regards,Georgios PrasinosGeneral Manager

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The staff is excellent. The rooms are new but small. Room service is a no no. They charge 5 euro to bring up anything from the bar. So even a bottle of water which is 50 cents they charge 5 euros to bring. I would say 4 star not 5. The staff is 5 stars. The hotel 4 or 3.5
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Glyfada Riviera Hotel em 6 de set. de 2023
Dear Anonymous,Thank you for the kind words towards our staff and for taking the time to write us your review on Expedia.Regarding the tray charge when you order room service our staff informs every guest when they place an order. You also know that from the menu where it is written. I am sorry this made your experience with us less than excellent.Thank you once again!Kind Regards,Georgios PrasinosGeneral Manager

6/10 - Ok

Leonice

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Pontos negativos: Limpeza
The hotel is fine in a good area with easy access to transportation and staff was wonderful but the room was very dirty for a 5 star hotel . I won’t stay there anymore..
Hospedou-se por 6 diárias em ago. de 2023
Resposta de Glyfada Riviera Hotel em 30 de ago. de 2023
Dear Ms. Leonice,we are very sorry that your stay was not up to the standards expected. We have discussed with our Housekeeping team what went wrong and will take the necessary steps in order to make sure this does not happen again.Thank you for giving us your feedback as it is through these comments that we become better.I hope you will give us another chance on your next visit to Athens.Kind Regards,Georgios PrasinosGeneral Manager

10/10 - Excelente

Hassan

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Nice property, close to the beach and easily accessible
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Glyfada Riviera Hotel em 14 de ago. de 2023
Dear Hassan,Thank you for the 5* rating on Expedia!We are glad to know that you had an excellent stay with and do hope to welcome you back on your next visit to Athens!Thank you!Kind Regards,

10/10 - Excelente

Rosie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property itself is great. The road is very noisy due to cars and motorcycles speeding excessively. There is also construction noise from the property next door, which has taken away the Ozean view.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Glyfada Riviera Hotel em 2 de ago. de 2023
Dear Rosie,Thank you for the 5* rating on Expedia!We hope to have the chance to welcome you back again!Kind Regards,Georgios PrasinosGeneral Manager

4/10 - Insatisfatória

Jessica

Hospedou-se por 1 diária em jul. de 2023
Resposta de Glyfada Riviera Hotel em 22 de ago. de 2023
Dear Ms. Jessica,Thank you for providing us your rating but i would have liked to know more details on what we could improve and what was it that made you rate us with 2/5.I hope you will give us another chance in the future.Thank you.Kind Regards,Georgios PrasinosGeneral Manager

6/10 - Ok

Panos

Viagem com a família
Pontos positivos: Limpeza
Not a five star property more like a 3plus. Does not have the room space or the quality of a 5 star.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Glyfada Riviera Hotel em 7 de jul. de 2023
Dear Panos,Thank you for taking the time to write us your review.We hope you will give us another chance in the near future. Thank you again!Kind Regards,Georgios PrasinosGeneral Manager

2/10 - Terrível

Alireza

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property is a scam, it is a fraud. It is not definitely a 5 star hotel. It is a maximum 3 star hotel. photos does not match the reality. Super small rooms. Very very rude manager. Breakfast is a disaster. Air conditioning stoped working several time. Believe me nothing is even close to a 5 start hotel!! Elevator is a joke for a “5star” hotel. Hallways are too small!!! Mini bar does not have anyyyy thing. Cats are eating left overs in patio on the table!!! No one care to clean up there! I have many photos and videos to share about all these problems including people behavior. Bathrooms are very very small I definitely deserve a full refund but no one care at Expedia or this hotel! This hotel is not a 5 start hotel!!!!!!
Hospedou-se por 4 diárias em set. de 2022

10/10 - Excelente

irene

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, spacious and well laid out area, very helpful and accommodating staff, amazing food quality at in house restaurant. Will definitely recommend and come again
Hospedou-se por 2 diárias em set. de 2022

2/10 - Terrível

Naela

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
DONT STAY IN THIS HOTEL
the stay was terrible. aunts on the bed sheets sand in the bed, and on the sheets this hotel is not a 5 star by any standard. it is definitely a scam! the cleaning lady is waring her gym cloths and the porter was a painter wearing a workers overall full of paint stains!! what i saw in this hotel i haven't seen in any 5 star hotel in my life the peoples attitude is terrible and they will not allow you to speak to the hotel general manager no matter how much you ask> the whole hotel has 4 people working there including the cleaners and painter/ porter! my stay was terrible by all means! the sales manager is extremely rude and thinks she is manging the 4 seasons! how ever the four seasons staff are polite and know how to have a positive engagement! i was forced to upgrade for a suit only to accommodate my 9 year old! don't stay at this nasty hotel ! its truly disgusting and they don't even have the decency to acknowledge their flows let alone apologise! this is a one star hotel max.
Hospedou-se por 2 diárias em ago. de 2022

8/10 - Boa

Paul

Pontos positivos: Limpeza e serviço e funcionários
No
Hospedou-se por 2 diárias em set. de 2022

8/10 - Boa

Alekos

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice hotel with modern facilities and a good pool. Rooms are comfortable and the shower is modern. The breakfast they offer has many options and is tasty.
Hospedou-se por 2 diárias em ago. de 2022

10/10 - Excelente

Ross

Hospedou-se por 1 diária em ago. de 2022

6/10 - Ok

Patricia

Viagem com a família
Pontos positivos: Serviço e funcionários
Very Poor Quality Breakfast
Hospedou-se por 1 diária em ago. de 2022

2/10 - Terrível

Arab

Hospedou-se por 2 diárias em ago. de 2022

2/10 - Terrível

leanne

Hospedou-se por 2 diárias em jul. de 2022

2/10 - Terrível

Imad

Viagem a dois
Pontos negativos: Condições e instalações da propriedade
Pictures on Expedia do not reflect reality !
Hospedou-se por 1 diária em jul. de 2022

10/10 - Excelente

Adrian

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Full marks !
Great holiday. Excellent boutique hotel with very helpful staff.
Hospedou-se por 7 diárias em jul. de 2022

10/10 - Excelente

Shin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was good size and mattress was very good. Breakfast was awesome!!! Convenient location. Smoking smell in hallway.
Hospedou-se por 1 diária em jul. de 2022

6/10 - Ok

Nina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Alt for lite rom for 2 stk, trangt bad, ikke noe sted å sette bagasjen på rommet.
Hospedou-se por 1 diária em jun. de 2022

8/10 - Boa

James

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em jun. de 2022

8/10 - Boa

Nina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mai. de 2022

8/10 - Boa

Ashley

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Decent hotel.
Nice hotel. Not 5* nice but maybe a 4*. Staff were helpful, room was clean. Pool area is very humid and beach nearby has no facilities so we cabbed it to beaches. Staff couldn’t do enough but service was a bit slow in restaurant. No nearby restaurants- 15 min walk to Glyfada with kids.
Hospedou-se por 3 diárias em mai. de 2022

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Average stay
The room is very small and although i requested no housekeeping the housekeeper still came in to just make the bed. If they were going to ignore my preferences then at least change the towels.
Hospedou-se por 3 diárias em mai. de 2022

8/10 - Boa

AGGELIKI

Viagem com a família
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Πολύ καλό κατάλυμα ,φιλικό προς τις οικογένειες.Καλή εξυπηρέτηση,ευγενικό προσωπικό,πολύ καλό πρωινό κ κουζίνα,άνετο δωμάτιο.Θα προτιμούσα λίγη περισσότερη προσοχή στην καθαριοτητα
Hospedou-se por 3 diárias em abr. de 2022

8/10 - Boa

Irakli

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property. Super friendly staff, great chef at the restaurant. The only negative would be proximity of the hotel to very busy road.
Hospedou-se por 3 diárias em abr. de 2022

10/10 - Excelente

Vinceng

Hospedou-se por 1 diária em abr. de 2022

10/10 - Excelente

john

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent property with amazingly friendly and helpful staff.
Hospedou-se por 6 diárias em abr. de 2022

10/10 - Excelente

Daniele

Hospedou-se por 2 diárias em nov.. de 2021

2/10 - Terrível

Damien

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Ce séjour a été recommandé par l’application sur la base d’une classification 5 étoiles. Cet hôtel est très loin des standards 5 étoiles, il est en outre extrêmement bruyant et à cause d’hôtels.com j’ai passé une nuit très peu reposante. Il s’agit de ma toute première réclamation à votre site. J’ai d’ailleurs contesté le très bas niveau de service en appelant votre hotline mais je n’ai pas été entendu. Vers 23h j’ai finalement dû me surclasser dans une autre chambre opposée à la route (le bruit était infernal) pour finalement être réveillé à 0700 par des bruits de marteaux piqueurs. Cet hôtel est vraiment une arnaque.
Hospedou-se por 1 diária em out. de 2021

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Ville ikke bodd her igjen.
Dette er ikke et femstjerners hotell. Ansatte later som de er serviceinnstilt, men kommer med dårlige bortforklaringer på hvorfor enkle ønsker ikke kan imøtekommes. Dårlig frokost. Byggeplass rett utenfor. Nærmeste 3-4 strender har ingen fasiliteter eller servering i nærheten. Ikke så sentralt som i hotellets beskrivelse.
Hospedou-se por 4 diárias em out. de 2021

10/10 - Excelente

Markus

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing place great team
Hospedou-se por 4 diárias em set. de 2021
Resposta de The Glyfada Riviera Team em 4 de out. de 2021
Dear Markus, It was a pleasure and a privilledge to have you staying with us. Thank you for your kindness towards all our team and thank you for choosing our hotel for your stay. We are looking forward to welcoming you again!

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very decent hotel. Nothing to complain about and everyone is really friendly and helpful
Hospedou-se por 2 diárias em set. de 2021
Resposta de The Glyfada Riviera Team em 4 de out. de 2021
Dear Valued Guest, Thank you for taking the time to leave us your review and for this excellent rating. We hope that we will have the opportunity to welcome you again in the future! Warm regards,

4/10 - Insatisfatória

Marzena

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em ago. de 2021

6/10 - Ok

nabil

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Loved the location and ocean view. Didn't like the customer service. Only few were nice and helpful, front desk George, he was amazing. And restaurant person seno or xeno.
Hospedou-se por 3 diárias em ago. de 2021
Resposta de The Glyfada Riviera Team em 4 de out. de 2021
Dear Nabil, Thank you for taking the time to leave us your review. We are very happy that you have enjoyed the location and view as well as the hospitality of our Front Desk colleague George and our F&B Specialist Thanos, we have already passed your regards. We always strive to accommodate all our Guests' needs and exceed their expectations, and would love to have more information in regards to the customer service, as we keep receiving outstanding reviews for all the members of our Team. Looking forward to welcoming you again in the future and always at your disposal. Warm regards,

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We were so disappointed with our stay. We booked 4 nights with 2 babies and they didn’t want to let us have the room we booked because it was a max of one baby and we have two. So we asked if we could buy another room bigger on hotels but they didn’t want us to do that. They said the only thing they could do is let us stay 2 nights instead of 4. It was very expensive out of our budget. The managers were not honest and took advantage of the fact we had missed our plane and we’re exhausted. I don’t recommend this hotel. Didn’t feel welcomed at all. Also the first night after charging us double our budget they gave us the room near the highway very loud, couldn’t sleep at night.
Hospedou-se por 4 diárias em ago. de 2021
Resposta de The Guest Services Team em 31 de ago. de 2021
Dear Mrs. Rania, Thank you for taking the time to leave us your review. The classic room that you have booked, has a maximum cappacity of two people and the reservation we received was also for two people. As per above, we reserved accordingly and we were quite surprised when we welcomed 2 Adults and 2 children instead of only 2 Adults, during the check in. Of course we were more than happy to offer you an additional room, so that you could be comfortable and not accommodate you in one classic room as you instisted, as it can not accommodate two baby cots. and we invested a lot of time to find the best suitable solution for you and your family, at first offering a Family Room which you found expensive. The second option that we offered after making a lot of adjustments to the allocation was for an additional adjoining room, which was again out of your budjet. Therefore, we happily amended your reservation to a Junior Suite as per your decission and wishes for a shorter period of time, were you stayed and on the second day of your stay, we again happily moved you to a second room, with a better view, since you did not like the first one. We regret that despite all our efforts, you did not feel welcome and wish that the next time you will travel to our Area, you will give us the chance to provide an even more personalized service than the one you had. We are looking forward to welcoming you again. Warm regards,

8/10 - Boa

Larissa

Viagem com a família
Pontos positivos: Limpeza e comodidades
The property is in ideal location if you want to be in Athens yet close to the beach. Everything was great except we received a lot of conflicting information from the staff about services, trips, facilities, covid tests etc. I know they all meant well , they just didn’t know what they were talking about
Hospedou-se por 6 diárias em ago. de 2021
Resposta de The Guest Services Team em 30 de ago. de 2021
Dear Mrs Larissa, Thank you for taking the time to leave this outstanding review! We are very happy that you appreciated the ideal location of our Hotel, since it provides quick and easy access both to the Airport and to the Athens City Center, while being at the same time just one minutes walk from the beach! We also loved that you found everything great! In regards to the conflicting information, a matter that rises from the variety of options a guest has while staying at our hotel has, we will immediately take actions to offer more precise directions on all that you may enjoy while staying with us, and thank you for bringing this to our attention. We are looking forward to welcoming you again in the future! Warmest regards