Casas de Férias em Ashford, WW

"Eine einzigartige tolle Location"

"Communication was very frustrating as despite messaging via Hotels.com (once it had been booked - 3 months before our stay)and then later by a bit of detective work emailing directly. This was just to get details i.e. postcode, info re local places to eat etc, the first communication was at 5.45pm on the day of check in i.e. after the check in time of 2pm. Only then did we have the postcode for the Satnav. Overall it was very cosy and well appointed and presented BUT the toilet, although I...

"Was not told until after I paid that there was live music on very late and DJ to 3am ... If they had sent an email about this I could have sourced other accommodation. The heating in room did not work and tried 6 times to phone reception and get someone to look at heating..but either phone was not connecting or no-one at reception. Would never use this hotel again. Very disappointing. On the plus side they did give me a free coffee in morning for my troubles."

"Disabled parking was used by delivery drivers/trucks and not clearly defined in the car parking area! It may be helpful to have another blue badge area marked out on the to allow access This is not a complaint, merely an observation and I will certainly return…Arthur Rynhart"

"Room was in dire need of refurbishment. Everything was in a pretty bad state. The room was big and the beds were comfortable, but carpeting was gross and bathroom was awkward and very old and cracked. Also needed more sockets to plug in chargers."

"The Palm was such a lovely place to start our vacation! The location is great and the staff were kind and helpful. The room itself was spacious with plenty of character. We wish we could have stayed for longer. The only drawback is parking as it is a very busy road."

"Place is spotless, staff are absolutely lovely , would definitely stay again , brilliant hotel ."