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Avaliações de Best Western Arcata Inn

2.5 out of 5
Best Western Arcata Inn
4827 Valley West Blvd, Arcata, CA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 447 de 1002 avaliações" "
Nota 8 - Boa. 375 de 1002 avaliações" "
Nota 6 - Ok. 92 de 1002 avaliações" "
Nota 4 - Insatisfatória. 56 de 1002 avaliações" "
Nota 2 - Terrível. 32 de 1002 avaliações" "

8,6/10

Limpeza

8,8/10

Serviço e funcionários

8,2/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Boa relação custo-benefício
Boa relação custo-benefício
Hospedou-se por 1 diária em ago. de 2018

6/10 - Ok

Loretta, Reno

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The people were kind and helpful. The property needs some updates, starting with beds. The room was fairly clean but old and a bit run down.
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

kelly

Viagem com a família
Pontos positivos: Comodidades
Excellent breakfast. Friendly staff. Big room. Comfortable beds. Big TV, decent channel selection.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 9 de mai. de 2024
Dear Kelly,Thank you for choosing Best Western Arcata Inn! We're glad our tasty breakfast, friendly staff, and comfortable rooms impressed you. If your travels bring you back to the area, please come see us again.

8/10 - Boa

Daniel

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
A bit loud, but fine for the price.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Dear Daniel,Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated our competitive rates, and we hope to see you again the next time you're in the area.

10/10 - Excelente

Toni

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The lady at the desk was great and the room clean. Very nice.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 10 de abr. de 2024
Dear Toni,Thanks so much for choosing Best Western Arcata Inn for your recent getaway. Our staff will be delighted to hear that you thoroughly enjoyed your stay. They work hard to ensure our guests are comfortable throughout their entire visit. We appreciate you taking the time to provide your kind review and look forward to seeing you again soon!

8/10 - Boa

Bernadette E

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My daughter and I came up to visit Cal Poly Humbolt and the hotel was perfect. It was not a 5 star hotel but there are not any 5 star hotels in the area. It was very clean, quiet, the breakfast was good and the staff were accommodating. If I ever come back to this area we would definitely stay here again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 10 de abr. de 2024
Dear Bernadette,Thank you for staying at Best Western Arcata Inn. Thank you for all of your kind comments and for choosing to stay with us. Providing an enjoyable experience is our goal and what we strive for. We are so happy to hear you thoroughly enjoyed our friendly services. We look forward to hosting you again soon. Thank you again for your review.

10/10 - Excelente

Lisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was clean and the beds were comfy.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 10 de abr. de 2024
Dear Lisa,Thank you for your glowing review of Best Western Arcata Inn. We're happy to hear you enjoyed our comfy, immaculate accommodations. We hope to see you again soon!

8/10 - Boa

Clayton

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e comodidades
We liked the breakfast, lots of choices and the lady kept in all stocked and was very nice and helpful. I did like the area with the homeless and I saw a person sleeping on the sidewalk. Also the guy at the front desk was rude and talked down to me when I asked a question. Very off putting
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 10 de abr. de 2024
Dear Clayton,Thank you for staying at Best Western Arcata Inn. We apologize that certain aspects of your visit were not seamless. We will discuss your report internally to make the appropriate adjustments. We are delighted you enjoyed our tasty breakfast. We hope to see you again!

8/10 - Boa

Christie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

Caryl, Redding

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean rooms, nice and helpful staff!
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 26 de mar. de 2024
Dear Caryl,Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024

10/10 - Excelente

Marylee

The area is full of homeless. But the staff was soo good and kind and helpful
Hospedou-se por 6 diárias em fev. de 2024
Resposta de General Manager em 7 de mar. de 2024
Dear Marylee,Thank you so much for choosing to stay with us at Best Western Arcata Inn. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It was an absolute pleasure to host you, and we hope to welcome you back in the future.

4/10 - Insatisfatória

CLARA

Viagem com a família
Pontos positivos: Serviço e funcionários
Pros: friendly staff, great breakfast, in room fridge and microwave Cons: bed was super hard and the pillows were terrible. I did not feel unsafe, and for the price I paid I really can’t complain. The walls are thin and there were people in and out at all hours. I could hear everyone as they walked by outside. The hotel is between a Super 8 and a Motel 6. There were quite a few homeless people hanging out nearby. In the morning when I went to get breakfast, there was a homeless woman also helping herself to food. I had no problem with her getting food, but she smelled terrible.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 7 de mar. de 2024
Dear Clara,Thank you for taking the time to share your thoughts with our team. While we are glad that our accommodations, breakfast, and team made a positive impact on your stay with us, we are disheartened that we were unable to meet all of your expectations. Please know that our guests are always safe when staying with us for we take it seriously. What you described is not typical of a stay with us, and we will be sure to address the matter with our team for improvement purposes. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.

6/10 - Ok

Angela

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Lara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was clean and room was in good condition. The refrigerator was noisy and too cold (froze my fruit). I didn’t expect it to be motel style rooms, and there were lots of noisy neighbors two of the three nights we stayed. Teens running on the balcony shaking the room and we could hear laughter from the next room at 2am. The breakfast was decent. Housekeeping is every 3 days unless a special request is made. I would probably stay again despite the issues. The staff got me a new hairdryer when the one in my room didn’t work. They were friendly and genuinely helpful.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de General Manager em 23 de fev. de 2024
Dear Lara,Thank you so much for taking the time to share your thoughts with us. We're delighted our hospitable team and high standards of cleanliness left a good impression on you and that you started your day off right with our delicious breakfast offerings. Your feedback about noise is understood, and we'll be sure to discuss it internally to determine ways of improving in this respect. It was a pleasure having you here, and we look forward to your return.

10/10 - Excelente

Lisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean and Comfortable
We found our place to stay when visiting our kids at Cal Poly Humboldt. Our 3rd time here: The staff is always friendly. The room is clean (carpets pass our white sock test), the bed and bedding are very comfortable and it is very close to the school. Also, the free breakfast is hearty and very good.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 15 de fev. de 2024
Dear Lisa,Your loyalty to Best Western Arcata Inn is greatly appreciated, and we are honored to be your go-to hotel when visiting your kids. Thank you for shining a light on our clean and comfortable accommodations, as well as our delicious breakfast to help you start the day. We hope you are already planning your next visit. Come back anytime!

8/10 - Boa

Daisy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Great motel. Not the best location. Homelessness
Resposta de General Manager em 12 de fev. de 2024
Dear Daisy,Thank you for reaching out and sharing your experience. We're glad you enjoyed our property and trust that you had the comfortable stay we are known for overall. Please know that we go above and beyond to ensure our guests have a safe, welcoming visit, and we hope to welcome you back to Best Western Arcata Inn soon for an even better time.

8/10 - Boa

Lucas

Hospedou-se por 1 diária em jan. de 2024

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Limpeza
Bed was comfy. Loud noises from Motel 6
The stay was okay. Very friendly staff. The room was non-smoking; however, it reeked of cigarettes. The TV also kept glitching out and the brightness kept going up and down. The remote didn’t match the TV so I couldn’t navigate the menu to fix the issue. It was also pretty loud in the morning. Someone from Motel 6 kept whistling very loud for 2 hours straight at 6 in the morning
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 28 de jan. de 2024
Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. While we're glad you had a pleasant stay and welcomed the friendly hospitality our team provided, we're sorry to hear you were disappointed with aspects of your visit. Please accept our apologies for any smoke odor you encountered and for the problems with the television; we will address the concerns you raised internally and work together to ensure these are resolved. Our front desk team is always available and happy to help find solutions to any issues that may occur during your time with us. We're grateful for your feedback, and we hope to exceed your expectations the next time you're in the area.

10/10 - Excelente

John, Bellingham

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very well-run, clean and pleasant. Road noise from Hwy 101. Very good got breakfast. We’d definitely stay there again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 28 de jan. de 2024
Dear John,We're so thrilled to know that our clean accommodations and tasty breakfast were the highlights of your visit. Your comments about road noise will be kept in mind for the future, and we hope to see you again soon.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024

6/10 - Ok

Eric

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza e serviço e funcionários
Great close pet area. Beds comfortable Not good walking area Groceries close Bfst good Bath products hard to use ( on wall - paper-like container)
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 24 de jan. de 2024
Dear Eric,We really value both your positive and helpful feedback and the opportunity it allows us to make the changes you deserve. Rest assured, we will continue to build on the aspects of your stay you enjoyed while working to make beneficial changes in all other areas. Your utmost satisfaction means everything to us, and we want nothing more than another chance to ensure it.

10/10 - Excelente

Vangela

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024

10/10 - Excelente

Viajante verificado

Viagem de negócios
Hospedou-se por 5 diárias em jan. de 2024

8/10 - Boa

Andrea

Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Sopon

Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Kailey

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was clean and quiet. The breakfast was decent. Parking was easy and convenient. In my opinion, the beds were comfortable enough as i do have a back injury and am very sensitive to how soft or tough beds are and i had no issues with it. There were plenty of towels there suitable for the amount of people staying in the room. Easy checkout and check in. Highly recommended for your stay in Arcata.
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 13 de jan. de 2024
Dear Kailey,Thank you for sharing your positive experience at Best Western Arcata Inn. We're happy to hear that you found our property clean, enjoyed breakfast, and found the parking easy and convenient. It's also great to know that the beds were comfortable for you and that you had enough towels for your stay. We appreciate your recommendation and look forward to having you as our guest again.

8/10 - Boa

sarah

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Russell

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good clerk
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 13 de jan. de 2024
Dear Russell,Thank you for your five-star rating and positive feedback. Our team at Best Western Arcata Inn strives to provide friendly and efficient service, and it's always rewarding to know when we've succeeded. We look forward to the opportunity to serve you again in the future.

10/10 - Excelente

Janet

8/10 - Boa

Melani

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Conforto do quarto
Great stay near the Redwoods
We booked here because they are dog friendly (for an additional fee) and it was close to all the things we wanted to see at the Redwood National park, Eureka and throughout Humboldt county. The location is nice (it is next to a motel, but that wasn’t an issue for us) and has fast food options and a grocery store right by it. We thought the room was average, overall it was clean, stocked and they were super accommodating giving extra towels and blankets. The AC/fan did not cool down the room at all, so this was unfavorable for us. Also we didn’t like that the bathroom wasn’t closed off and the toilet/shower was incredibly small. We didn’t utilize housekeeping services but they offer it every 3 days or upon request. They also offer a free breakfast which we thought was great. Everyone was super friendly and helpful, and we enjoyed having a fairly central location to come back to every night after the exploring. We would definitely stay again and recommend it.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de General Manager em 10 de jan. de 2024
Dear Melani,From our tasty breakfast to our prime location, we're so happy to know that you enjoyed nearly everything about your visit. We'll be sure to have our maintenance team look into your comments regarding the A/C, as we're always looking to improve. Thank you, and we hope to see you again soon.

10/10 - Excelente

Margaret

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed here every visit for the 3.5 years that our daughter attended Humboldt State and continue to choose this location when we come back to the area. It is very dog friendly and rooms are comfortable.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de General Manager em 10 de jan. de 2024
Dear Margaret,Thank you for being our valued guest at Best Western Arcata Inn. It's always a pleasure to welcome you to our hotel, and we're honored you have come to depend on us for your accommodations. Come back soon for another comfortable stay!

10/10 - Excelente

Tamara

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great breakfast
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 10 de jan. de 2024
Dear Tamara,We know just how important it is to wake up to a scrumptious breakfast, and we love to see that this was the highlight of your visit. Thank you so much for the perfect rating. Come back and visit us again anytime at Best Western Arcata Inn.

8/10 - Boa

HILARY

Hospedou-se por 3 diárias em out. de 2023

10/10 - Excelente

Nena

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly service. Clean room. Quiet.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 2 de jan. de 2024
Dear Nena,Thank you for sharing your positive experience at Best Western Arcata Inn. We're delighted that our friendly service, clean rooms, and quiet atmosphere contributed to your stay. It was a pleasure to have you stay with us, and we look forward to welcoming you back soon for another pleasant visit.

10/10 - Excelente

Barbara

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
THE ROOM HAD A FRIDGE AND MICROWAVE. IT ALSO HAD AN INDOOR POOL AND HOT TUB. MY HUSBAND REALLY LIKED THE HOT COMPLIMENTARY BREAKFAST CONSISTING OF BISCUITS AND GRAVY, OMELETTES, AND POTATOES
Hospedou-se por 2 diárias em dez. de 2023
Resposta de General Manager em 24 de dez. de 2023
Dear Barbara,It brightens our day to know that you had a fantastic experience with us! We work hard to meet expectations like yours, and we’re happy to hear our well-appointed suites, fantastic amenities, and delicious breakfast offerings hit the mark for you. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely property!

6/10 - Ok

John

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Tonisha

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Shirish

Hospedou-se por 3 diárias em nov.. de 2023

10/10 - Excelente

Raja Alauddin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em nov.. de 2023

8/10 - Boa

Amy

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Kim

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The bed was very comfortable. The room was updated and clean, and the staff on the phone and in person were always very helpful and polite.
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 21 de nov. de 2023
Dear Kim,It's always a pleasure hearing from our guests. We're glad our clean, comfortable rooms and friendly staff impressed you, and we look forward to seeing you again soon.

10/10 - Excelente

Christopher

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, pet friendly, with an indoor pool.
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 18 de nov. de 2023
Dear Christopher,It was our pleasure to provide you with clean, pet-friendly accommodations. We're glad you enjoyed the pool, and we look forward to hosting you again at Best Western Arcata Inn!

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Breakfast was great and the beds were very comfortable.
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 18 de nov. de 2023
Thank you for sharing your experience. It's fantastic to hear our breakfast met your expectations and you found comfort in our beds. We look forward to welcoming you back to Best Western Arcata Inn for another pleasant stay.

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable and clean
The room was good. The bathroom was tiny, old school with no exhaust fan. The free breakfast was good. The indoor hot tub was good.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Shasta GM em 15 de nov. de 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay from what seems to be the whole stay, you enjoyed our amazing staff as well as our amenities, and who can forget the breakfast we will work hard to provide your stay for the rest of our guest thank you, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Celia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Angie at the front desk was amazing! She just made our night and was a real person. The ladies in the morning were super friendly too so it made us feel at home. Breakfast spread was also great! Biscuits and gravy plus waffle machine! And our roku stick worked.
Hospedou-se por 1 diária em out. de 2023
Resposta de Shasta GM em 2 de nov. de 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay such as our amazing staff who went above and beyond for your stay, we are proud to have people like this on our team, a hardy breakfast, from start to finish we take pride in stays like yours, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Jennifer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The bed was too soft for our liking.
Hospedou-se por 1 diária em out. de 2023
Resposta de Shasta GM em 30 de out. de 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay such as our amazing staff who went above and beyond for your stay, we are proud to have people like this on our team, a hardy breakfast, from start to finish we take pride in stays like yours, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

Joe

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hit tub, friendy staff, conviently located to ocean
Hospedou-se por 1 diária em out. de 2023
Resposta de Shasta GM em 30 de out. de 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay such as our amazing staff who went above and beyond for your stay, we are proud to have people like this on our team, a hardy breakfast, from start to finish we take pride in stays like yours, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
North coast get-away
Hospedou-se por 2 diárias em out. de 2023
Resposta de Shasta GM em 27 de out. de 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay from what seems to be the whole stay, you enjoyed our amazing staff as well as our amenities, and who can forget the breakfast we will work hard to provide your stay for the rest of our guest thank you, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - Excelente

moon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Shasta GM em 27 de out. de 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay from start to finish is the way we want all our guest to have such a grate stay from out hardy breakfast, on sight amenities, amazing staff, sparkling clean and we aim to provide this for the rest of our guest, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.